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Unable to download / share external librairies from app 1.98.1 #2490

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opened 2026-02-05 06:07:52 +03:00 by OVERLORD · 0 comments
OVERLORD commented 2026-02-05 06:07:52 +03:00
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Originally created by @jsapede on GitHub (Mar 9, 2024).

The bug

Very strange behavour on the app. When i try to download a picture form an external librairies i got errors
Screenshot_20240309-153552

And when i try to share i got a picture labelled as BIN witch does not show in other apps such as WhatsApp or gmail

Screenshot_20240309-153608

When i try from a web browser it works fine:

Screenshot_20240309-153642

It also works if i try to download in app a synced picture issues from thé phone

Screenshot_20240309-154905

Yesterday i installed 1.98.0 and it Worked but sonce 1.98.1 upgrade this morning impossible to share or download assets from external librairies from thé app

The OS that Immich Server is running on

Debian 12

Version of Immich Server

1.98.1

Version of Immich Mobile App

1.98.1

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

version: '3.8'

#
# WARNING: Make sure to use the docker-compose.yml of the current release:
#
# https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml
#
# The compose file on main may not be compatible with the latest release.
#

name: immich

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    command: ['start.sh', 'immich']
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - ${EXTERNAL_PATH}:/usr/src/app/external
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    ports:
      - 2283:3001
    depends_on:
      - redis
      - database
    restart: always

  immich-microservices:
    container_name: immich_microservices
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/hardware-transcoding
      file: hwaccel.transcoding.yml
      service: quicksync # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding
    command: ['start.sh', 'microservices']
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - ${EXTERNAL_PATH}:/usr/src/app/external
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    depends_on:
      - redis
      - database
    restart: always

  immich-machine-learning:
    container_name: immich_machine_learning
    # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag.
    # Example tag: ${IMMICH_VERSION:-release}-cuda
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}-openvino
    extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration
      file: hwaccel.ml.yml
      service: openvino # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: always

  redis:
    container_name: immich_redis
    image: registry.hub.docker.com/library/redis:6.2-alpine@sha256:51d6c56749a4243096327e3fb964a48ed92254357108449cb6e23999c37773c5
    restart: always

  database:
    container_name: immich_postgres
    image: registry.hub.docker.com/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
    volumes:
      - pgdata:/var/lib/postgresql/data
    restart: always

volumes:
  pgdata:
  model-cache:

Your .env content

# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION=/opt/upload
EXTERNAL_PATH=/opt/photos

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release

# Connection secret for postgres. You should change it to a random password
DB_PASSWORD=postgres

# The values below this line do not need to be changed
###################################################################################
DB_HOSTNAME=immich_postgres
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

REDIS_HOSTNAME=immich_redis

Reproduction steps

1.open the app
2.try to download or share a picture from an external library
3.error
4. Try from a browser and it works 
...

Additional information

External librairies are on a NFS share on a Synology nas with all acces read / write

same behaviour on 2 different phones

app has authorizations do read/write on the phone

got same error even if i use the LAN ip addresse of the immich server instead of domain name / proxy

downgraded to 1.98.0 and no changes

Originally created by @jsapede on GitHub (Mar 9, 2024). ### The bug Very strange behavour on the app. When i try to download a picture form an external librairies i got errors ![Screenshot_20240309-153552](https://github.com/immich-app/immich/assets/66303110/f083413d-ccbf-467a-a5be-a49e391f69d5) And when i try to share i got a picture labelled as BIN witch does not show in other apps such as WhatsApp or gmail ![Screenshot_20240309-153608](https://github.com/immich-app/immich/assets/66303110/82ce08a7-2b69-41a0-af0e-ce4eee69b12f) When i try from a web browser it works fine: ![Screenshot_20240309-153642](https://github.com/immich-app/immich/assets/66303110/131cc09d-2b14-4930-9dff-0a2cf1b2bfa5) It also works if i try to download in app a synced picture issues from thé phone ![Screenshot_20240309-154905](https://github.com/immich-app/immich/assets/66303110/0e7f2e7a-8276-465a-b22b-73849e15f3d5) Yesterday i installed 1.98.0 and it Worked but sonce 1.98.1 upgrade this morning impossible to share or download assets from external librairies from thé app ### The OS that Immich Server is running on Debian 12 ### Version of Immich Server 1.98.1 ### Version of Immich Mobile App 1.98.1 ### Platform with the issue - [ ] Server - [ ] Web - [X] Mobile ### Your docker-compose.yml content ``` version: '3.8' # # WARNING: Make sure to use the docker-compose.yml of the current release: # # https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml # # The compose file on main may not be compatible with the latest release. # name: immich services: immich-server: container_name: immich_server image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} command: ['start.sh', 'immich'] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload - ${EXTERNAL_PATH}:/usr/src/app/external - /etc/localtime:/etc/localtime:ro env_file: - .env ports: - 2283:3001 depends_on: - redis - database restart: always immich-microservices: container_name: immich_microservices image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/hardware-transcoding file: hwaccel.transcoding.yml service: quicksync # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding command: ['start.sh', 'microservices'] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload - ${EXTERNAL_PATH}:/usr/src/app/external - /etc/localtime:/etc/localtime:ro env_file: - .env depends_on: - redis - database restart: always immich-machine-learning: container_name: immich_machine_learning # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag. # Example tag: ${IMMICH_VERSION:-release}-cuda image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}-openvino extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration file: hwaccel.ml.yml service: openvino # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable volumes: - model-cache:/cache env_file: - .env restart: always redis: container_name: immich_redis image: registry.hub.docker.com/library/redis:6.2-alpine@sha256:51d6c56749a4243096327e3fb964a48ed92254357108449cb6e23999c37773c5 restart: always database: container_name: immich_postgres image: registry.hub.docker.com/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0 environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} volumes: - pgdata:/var/lib/postgresql/data restart: always volumes: pgdata: model-cache: ``` ### Your .env content ``` # You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables # The location where your uploaded files are stored UPLOAD_LOCATION=/opt/upload EXTERNAL_PATH=/opt/photos # The Immich version to use. You can pin this to a specific version like "v1.71.0" IMMICH_VERSION=release # Connection secret for postgres. You should change it to a random password DB_PASSWORD=postgres # The values below this line do not need to be changed ################################################################################### DB_HOSTNAME=immich_postgres DB_USERNAME=postgres DB_DATABASE_NAME=immich REDIS_HOSTNAME=immich_redis ``` ### Reproduction steps ```bash 1.open the app 2.try to download or share a picture from an external library 3.error 4. Try from a browser and it works ... ``` ### Additional information External librairies are on a NFS share on a Synology nas with all acces read / write same behaviour on 2 different phones app has authorizations do read/write on the phone got same error even if i use the LAN ip addresse of the immich server instead of domain name / proxy downgraded to 1.98.0 and no changes
OVERLORD added the 📱mobileexternal-library labels 2026-02-05 06:07:53 +03:00
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Reference: immich-app/immich#2490
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