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Unable to login to immich iOS app #2488

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opened 2026-02-05 06:07:45 +03:00 by OVERLORD · 0 comments
OVERLORD commented 2026-02-05 06:07:45 +03:00
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Originally created by @wrick17 on GitHub (Mar 9, 2024).

The bug

I'm not able to login into the iOS app suddenly after the latest update. Logs below

created_at,level,context,message,stacktrace
2024-03-09 22:23:04.308199,LogLevel.SEVERE,"ImmichErrorLogger","PlatformDispatcher - Catch all","#0      UserResponseDto.fromJson (package:openapi/model/user_response_dto.dart:176)
#1      ApiClient.fromJson (package:openapi/api_client.dart:508)
#2      ApiClient.deserialize (package:openapi/api_client.dart:158)
<asynchronous suspension>
#3      UserApi.getMyUserInfo (package:openapi/api/user_api.dart:295)
<asynchronous suspension>
#4      AuthenticationNotifier.setSuccessLoginInfo (package:immich_mobile/modules/login/providers/authentication.provider.dart:185)
<asynchronous suspension>
#5      LoginForm.build.login (package:immich_mobile/modules/login/ui/login_form.dart:152)
<asynchronous suspension>
"

The OS that Immich Server is running on

Dietpi v9.0.2

Version of Immich Server

V1.98.0

Version of Immich Mobile App

V1.98.1

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

version: '3.8'

#
# WARNING: Make sure to use the docker-compose.yml of the current release:
#
# https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml
#
# The compose file on main may not be compatible with the latest release.
#

name: immich

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    command: ['start.sh', 'immich']
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
      - /mnt/samba/Lust/Photos:/mnt/samba/Lust/Photos:ro
    env_file:
      - .env
    ports:
      - 2283:3001
    depends_on:
      - redis
      - database
    restart: always

  immich-microservices:
    container_name: immich_microservices
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/hardware-transcoding
    #   file: hwaccel.transcoding.yml
    #   service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding
    command: ['start.sh', 'microservices']
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
      - /mnt/samba/Lust/Photos:/mnt/samba/Lust/Photos:ro
    env_file:
      - .env
    depends_on:
      - redis
      - database
    restart: always

  immich-machine-learning:
    container_name: immich_machine_learning
    # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag.
    # Example tag: ${IMMICH_VERSION:-release}-cuda
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration
    #   file: hwaccel.ml.yml
    #   service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: always

  redis:
    container_name: immich_redis
    image: registry.hub.docker.com/library/redis:6.2-alpine@sha256:51d6c56749a4243096327e3fb964a48ed92254357108449cb6e23999c37773c5
    restart: always

  database:
    container_name: immich_postgres
    image: registry.hub.docker.com/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
    volumes:
      - pgdata:/var/lib/postgresql/data
    restart: always

volumes:
  pgdata:
  model-cache:

Your .env content

# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION=./library

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release

# Connection secret for postgres. You should change it to a random password
DB_PASSWORD=postgres

# The values below this line do not need to be changed
###################################################################################
DB_HOSTNAME=immich_postgres
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

REDIS_HOSTNAME=immich_redis

Reproduction steps

1. Attempt login to app with Email ID and Password
2. ERROR!!

Additional information

No response

Originally created by @wrick17 on GitHub (Mar 9, 2024). ### The bug I'm not able to login into the iOS app suddenly after the latest update. Logs below ``` created_at,level,context,message,stacktrace 2024-03-09 22:23:04.308199,LogLevel.SEVERE,"ImmichErrorLogger","PlatformDispatcher - Catch all","#0 UserResponseDto.fromJson (package:openapi/model/user_response_dto.dart:176) #1 ApiClient.fromJson (package:openapi/api_client.dart:508) #2 ApiClient.deserialize (package:openapi/api_client.dart:158) <asynchronous suspension> #3 UserApi.getMyUserInfo (package:openapi/api/user_api.dart:295) <asynchronous suspension> #4 AuthenticationNotifier.setSuccessLoginInfo (package:immich_mobile/modules/login/providers/authentication.provider.dart:185) <asynchronous suspension> #5 LoginForm.build.login (package:immich_mobile/modules/login/ui/login_form.dart:152) <asynchronous suspension> " ``` ### The OS that Immich Server is running on Dietpi v9.0.2 ### Version of Immich Server V1.98.0 ### Version of Immich Mobile App V1.98.1 ### Platform with the issue - [ ] Server - [ ] Web - [X] Mobile ### Your docker-compose.yml content ```YAML version: '3.8' # # WARNING: Make sure to use the docker-compose.yml of the current release: # # https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml # # The compose file on main may not be compatible with the latest release. # name: immich services: immich-server: container_name: immich_server image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} command: ['start.sh', 'immich'] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload - /etc/localtime:/etc/localtime:ro - /mnt/samba/Lust/Photos:/mnt/samba/Lust/Photos:ro env_file: - .env ports: - 2283:3001 depends_on: - redis - database restart: always immich-microservices: container_name: immich_microservices image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/hardware-transcoding # file: hwaccel.transcoding.yml # service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding command: ['start.sh', 'microservices'] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload - /etc/localtime:/etc/localtime:ro - /mnt/samba/Lust/Photos:/mnt/samba/Lust/Photos:ro env_file: - .env depends_on: - redis - database restart: always immich-machine-learning: container_name: immich_machine_learning # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag. # Example tag: ${IMMICH_VERSION:-release}-cuda image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release} # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration # file: hwaccel.ml.yml # service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable volumes: - model-cache:/cache env_file: - .env restart: always redis: container_name: immich_redis image: registry.hub.docker.com/library/redis:6.2-alpine@sha256:51d6c56749a4243096327e3fb964a48ed92254357108449cb6e23999c37773c5 restart: always database: container_name: immich_postgres image: registry.hub.docker.com/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0 environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} volumes: - pgdata:/var/lib/postgresql/data restart: always volumes: pgdata: model-cache: ``` ### Your .env content ```Shell # You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables # The location where your uploaded files are stored UPLOAD_LOCATION=./library # The Immich version to use. You can pin this to a specific version like "v1.71.0" IMMICH_VERSION=release # Connection secret for postgres. You should change it to a random password DB_PASSWORD=postgres # The values below this line do not need to be changed ################################################################################### DB_HOSTNAME=immich_postgres DB_USERNAME=postgres DB_DATABASE_NAME=immich REDIS_HOSTNAME=immich_redis ``` ### Reproduction steps ```bash 1. Attempt login to app with Email ID and Password 2. ERROR!! ``` ### Additional information _No response_
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Reference: immich-app/immich#2488
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