No Version Info and Server is Offline in WebUI but everything is working #2258

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opened 2026-02-05 05:54:24 +03:00 by OVERLORD · 0 comments
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Originally created by @pattisonmichael on GitHub (Feb 26, 2024).

The bug

after update to 1.90 I noticed that the bottom left box with Server stats always shows the server as offline and the version as unknown. But actually everything is working fine.
Android app shows the server info correctly.

The OS that Immich Server is running on

Debian 12.4

Version of Immich Server

v1.95.1

Version of Immich Mobile App

v1.95.0 build 122

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

version: "3.8"

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    command: [ "start.sh", "immich" ]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /data/external:/mnt/external:ro
    env_file:
      - .env
    ports:
      - 2283:3001
    depends_on:
      - redis
      - database
#      - typesense
    restart: always

  immich-microservices:
    container_name: immich_microservices
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends:
    #   file: hwaccel.yml
    #   service: hwaccel
    command: [ "start.sh", "microservices" ]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /data/external:/mnt/external:ro
    env_file:
      - .env
    depends_on:
      - redis
      - database
#      - typesense
    restart: always

  immich-machine-learning:
    container_name: immich_machine_learning
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: always

  redis:
    container_name: immich_redis
    image: redis:6.2-alpine@sha256:afb290a0a0d0b2bd7537b62ebff1eb84d045c757c1c31ca2ca48c79536c0de82
    restart: always

  database:
    container_name: immich_postgres
    image: tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
    env_file:
      - .env
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
    volumes:
      - pgdata:/var/lib/postgresql/data
    restart: always

  nginx:
    image: nginx:latest
    container_name: nginx
    volumes:
      - ./nginx.conf:/etc/nginx/nginx.conf:ro
      - ./immich.redacted.de:/etc/ssl/certs:ro
      - ./immich.redacted.de:/etc/ssl/private:ro
    ports:
      - "80:80"
      - "443:443"
    depends_on:
      - immich-server
    restart: always

volumes:
  pgdata:
  model-cache:

Your .env content

# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION=/data/immich/library

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release

TZ=Europe/Berlin
# Connection secrets for postgres and typesense. You should change these to random passwords
TYPESENSE_API_KEY=ErP2wrNxo4bVV
DB_PASSWORD=VuRhVotk9qdzkpK

# The values below this line do not need to be changed
###################################################################################
DB_HOSTNAME=immich_postgres
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

REDIS_HOSTNAME=immich_redis

Reproduction steps

1. Log in to WebUI
2. Look at the infor box at the bottom left

Additional information

No response

Originally created by @pattisonmichael on GitHub (Feb 26, 2024). ### The bug after update to 1.90 I noticed that the bottom left box with Server stats always shows the server as offline and the version as unknown. But actually everything is working fine. Android app shows the server info correctly. ### The OS that Immich Server is running on Debian 12.4 ### Version of Immich Server v1.95.1 ### Version of Immich Mobile App v1.95.0 build 122 ### Platform with the issue - [ ] Server - [X] Web - [ ] Mobile ### Your docker-compose.yml content ```YAML version: "3.8" services: immich-server: container_name: immich_server image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} command: [ "start.sh", "immich" ] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload - /data/external:/mnt/external:ro env_file: - .env ports: - 2283:3001 depends_on: - redis - database # - typesense restart: always immich-microservices: container_name: immich_microservices image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} # extends: # file: hwaccel.yml # service: hwaccel command: [ "start.sh", "microservices" ] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload - /data/external:/mnt/external:ro env_file: - .env depends_on: - redis - database # - typesense restart: always immich-machine-learning: container_name: immich_machine_learning image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release} volumes: - model-cache:/cache env_file: - .env restart: always redis: container_name: immich_redis image: redis:6.2-alpine@sha256:afb290a0a0d0b2bd7537b62ebff1eb84d045c757c1c31ca2ca48c79536c0de82 restart: always database: container_name: immich_postgres image: tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0 env_file: - .env environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} volumes: - pgdata:/var/lib/postgresql/data restart: always nginx: image: nginx:latest container_name: nginx volumes: - ./nginx.conf:/etc/nginx/nginx.conf:ro - ./immich.redacted.de:/etc/ssl/certs:ro - ./immich.redacted.de:/etc/ssl/private:ro ports: - "80:80" - "443:443" depends_on: - immich-server restart: always volumes: pgdata: model-cache: ``` ### Your .env content ```Shell # You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables # The location where your uploaded files are stored UPLOAD_LOCATION=/data/immich/library # The Immich version to use. You can pin this to a specific version like "v1.71.0" IMMICH_VERSION=release TZ=Europe/Berlin # Connection secrets for postgres and typesense. You should change these to random passwords TYPESENSE_API_KEY=ErP2wrNxo4bVV DB_PASSWORD=VuRhVotk9qdzkpK # The values below this line do not need to be changed ################################################################################### DB_HOSTNAME=immich_postgres DB_USERNAME=postgres DB_DATABASE_NAME=immich REDIS_HOSTNAME=immich_redis ``` ### Reproduction steps ```bash 1. Log in to WebUI 2. Look at the infor box at the bottom left ``` ### Additional information _No response_
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Reference: immich-app/immich#2258