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[BUG] Raspberry Pi Server crashes when is uploading #218

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opened 2026-02-04 18:47:54 +03:00 by OVERLORD · 10 comments
OVERLORD commented 2026-02-04 18:47:54 +03:00
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Originally created by @srlamin19 on GitHub (Aug 20, 2022).

Uploading photos from App to my server doesn't seem to work. The uploading starts and after this, the server crash, only few photos were uploaded. Actually I have like 4 thousands photos from phone to upload. Please let me know how to extract a better log (logfile if exists).

To Reproduce
Steps to reproduce the behavior:
Go to app.
Select a Backup;
Wait for automatic upload

Expected behavior:
Image should be uploaded correctly.

Issue:
The server crash and reboot

Additional Info:
Server: Raspberry PI 4 (4Gb)
Operating System: Debian bullseye (kernel 5.15.56-v8+)
App Version: 1.24.0 build.48
Server Version 1.24.0

IMG_1520

Originally created by @srlamin19 on GitHub (Aug 20, 2022). Uploading photos from App to my server doesn't seem to work. The uploading starts and after this, the server crash, only few photos were uploaded. Actually I have like 4 thousands photos from phone to upload. Please let me know how to extract a better log (logfile if exists). To Reproduce Steps to reproduce the behavior: Go to app. Select a Backup; Wait for automatic upload Expected behavior: Image should be uploaded correctly. Issue: The server crash and reboot Additional Info: Server: Raspberry PI 4 (4Gb) Operating System: Debian bullseye (kernel 5.15.56-v8+) App Version: 1.24.0 build.48 Server Version 1.24.0 ![IMG_1520](https://user-images.githubusercontent.com/111645772/185750202-7053e4f9-8401-46e3-962a-6de1224d10ed.PNG)
OVERLORD commented 2026-02-04 18:48:09 +03:00
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@alextran1502 commented on GitHub (Aug 20, 2022):

Can you monitor the log from immich-server container?

@alextran1502 commented on GitHub (Aug 20, 2022): Can you monitor the log from `immich-server` container?
OVERLORD commented 2026-02-04 18:48:14 +03:00
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@srlamin19 commented on GitHub (Aug 20, 2022):

Sure, here we are ...

_immich_immich-server_1_logs.txt
.

@srlamin19 commented on GitHub (Aug 20, 2022): > Sure, here we are ... [_immich_immich-server_1_logs.txt](https://github.com/immich-app/immich/files/9387300/_immich_immich-server_1_logs.txt) .
OVERLORD commented 2026-02-04 18:48:17 +03:00
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@alextran1502 commented on GitHub (Aug 20, 2022):

Hhmm, it doesn't indicate any error. I saw that it somehow restarted the server. Can you help me answer the following questions?

  1. Which installation method did you do?
  2. Did you change anything in the docker-compose.yml file?
  3. Can you try restart the whole stack and try again to see if the issue is still there?
@alextran1502 commented on GitHub (Aug 20, 2022): Hhmm, it doesn't indicate any error. I saw that it somehow restarted the server. Can you help me answer the following questions? 1. Which installation method did you do? 2. Did you change anything in the `docker-compose.yml` file? 3. Can you try restart the whole stack and try again to see if the issue is still there?
OVERLORD commented 2026-02-04 18:48:22 +03:00
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@srlamin19 commented on GitHub (Aug 20, 2022):

Hhmm, it doesn't indicate any error. I saw that it somehow restarted the server. Can you help me answer the following questions?

  1. Which installation method did you do?
  2. Did you change anything in the docker-compose.yml file?
  3. Can you try restart the whole stack and try again to see if the issue is still there?
  1. Docker (.env file)
  2. No changes
  3. I have restarted the server several times (also whole containers list)

Some another option to capture logs ?

docker-compose.txt

@srlamin19 commented on GitHub (Aug 20, 2022): > > Hhmm, it doesn't indicate any error. I saw that it somehow restarted the server. Can you help me answer the following questions? > > 1. Which installation method did you do? > 2. Did you change anything in the `docker-compose.yml` file? > 3. Can you try restart the whole stack and try again to see if the issue is still there? 1. Docker (.env file) 2. No changes 3. I have restarted the server several times (also whole containers list) Some another option to capture logs ? [docker-compose.txt](https://github.com/immich-app/immich/files/9387496/docker-compose.txt)
OVERLORD commented 2026-02-04 18:48:32 +03:00
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@alextran1502 commented on GitHub (Aug 20, 2022):

The log from the server is all I need but it doesn't indicate any problem there

Let's try removing the immich-machine-learning container and try again.

@alextran1502 commented on GitHub (Aug 20, 2022): The log from the server is all I need but it doesn't indicate any problem there Let's try removing the immich-machine-learning container and try again.
OVERLORD commented 2026-02-04 18:48:38 +03:00
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@srlamin19 commented on GitHub (Aug 20, 2022):

The log from the server is all I need but it doesn't indicate any problem there

Let's try removing the immich-machine-learning container and try again.

Same problem ..

@srlamin19 commented on GitHub (Aug 20, 2022): > The log from the server is all I need but it doesn't indicate any problem there > > Let's try removing the immich-machine-learning container and try again. Same problem ..
OVERLORD commented 2026-02-04 18:48:49 +03:00
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@srlamin19 commented on GitHub (Aug 20, 2022):

I can assume, there are many possibilities of issues, maybe we can wait for more cases like that , coming from others users.. I can wait for more comment similar :)

@srlamin19 commented on GitHub (Aug 20, 2022): I can assume, there are many possibilities of issues, maybe we can wait for more cases like that , coming from others users.. I can wait for more comment similar :)
OVERLORD commented 2026-02-04 18:48:57 +03:00
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@srlamin19 commented on GitHub (Aug 21, 2022):

Today, I'm testing again and I started the RPI in CLI only and now the backup is working, the files are send to server without crash. The process [ffmpeg] is more higher as usual, maybe they crash together with another process running in the server [Kodi per example], the temperature increased a lot as well.

So far, the backup were concluded successfully! I hope help some one with these information's.

Thanks again!

https://user-images.githubusercontent.com/111645772/185782686-84f6deae-37b1-4729-8f0c-bd5925404002.mov

IMG_0672

.

@srlamin19 commented on GitHub (Aug 21, 2022): Today, I'm testing again and I started the RPI in **CLI only** and now the backup is working, the files are send to server _without crash_. The process [**ffmpeg**] is more higher as usual, maybe they crash together with another process running in the server [_Kodi_ per example], the _**temperature**_ increased a lot as well. So far, the backup were concluded successfully! I hope help some one with these information's. Thanks again! https://user-images.githubusercontent.com/111645772/185782686-84f6deae-37b1-4729-8f0c-bd5925404002.mov ![IMG_0672](https://user-images.githubusercontent.com/111645772/185782684-07107809-69db-49b4-9823-75d8a0e20324.PNG) .
OVERLORD commented 2026-02-04 18:49:04 +03:00
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@alextran1502 commented on GitHub (Aug 21, 2022):

THe FFmpeg process is not higher than usual, it is just working during the uploading process to generate the thumbnail images or video encoding. After the work is done, it will mostly stay idle during operation

@alextran1502 commented on GitHub (Aug 21, 2022): THe FFmpeg process is not higher than usual, it is just working during the uploading process to generate the thumbnail images or video encoding. After the work is done, it will mostly stay idle during operation
OVERLORD commented 2026-02-04 18:49:12 +03:00
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@alextran1502 commented on GitHub (Aug 21, 2022):

I assume this issue is resolved I will close this issue, please feel free to reopen if needed

@alextran1502 commented on GitHub (Aug 21, 2022): I assume this issue is resolved I will close this issue, please feel free to reopen if needed
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Reference: immich-app/immich#218
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