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Code Issues 25 Packages Projects Releases 10 Wiki Activity

Input file contains unsupported image format #2154

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opened 2026-02-05 05:20:03 +03:00 by OVERLORD · 9 comments
OVERLORD commented 2026-02-05 05:20:03 +03:00
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Originally created by @breakingflower on GitHub (Feb 10, 2024).

The bug

What happened?
Thumbnail generator reports err because the image file format is not supported when manually triggering jobs in the jobs page.

What did you expect to happen?
To not have passed the initial ingress, or to have a cleaning ability

[Nest] 7  - 02/10/2024, 12:35:59 PM   ERROR [JobService] Unable to run job handler (thumbnailGeneration/generate-jpeg-thumbnail): Error: Input file contains unsupported image format
[Nest] 7  - 02/10/2024, 12:35:59 PM   ERROR [JobService] Error: Input file contains unsupported image format
    at Sharp.toFile (/usr/src/app/node_modules/sharp/lib/output.js:89:19)
    at MediaRepository.resize (/usr/src/app/dist/infra/repositories/media.repository.js:41:14)
    at MediaService.generateThumbnail (/usr/src/app/dist/domain/media/media.service.js:121:44)
    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
    at async MediaService.handleGenerateJpegThumbnail (/usr/src/app/dist/domain/media/media.service.js:108:28)
    at async /usr/src/app/dist/domain/job/job.service.js:116:37
    at async Worker.processJob (/usr/src/app/node_modules/bullmq/dist/cjs/classes/worker.js:394:28)
    at async Worker.retryIfFailed (/usr/src/app/node_modules/bullmq/dist/cjs/classes/worker.js:581:24)
[Nest] 7  - 02/10/2024, 12:35:59 PM   ERROR [JobService] Object:
{
  "id": "<redacted>"
}

The OS that Immich Server is running on

ubuntu22.04 docker

Version of Immich Server

v1.94.1

Version of Immich Mobile App

v1.94.1

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

version: "3.8"

networks:
  proxy:
    external: true

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    command: ["start.sh", "immich"]
    volumes:
      - ${UPLOAD_LOCATION}/photos:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    ports:
      - 2283:3001
    env_file:
      - .env
    depends_on:
      - redis
      - database
    networks: 
      - proxy
      - default
    restart: always

  immich-microservices:
    container_name: immich_microservices
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    extends:
      file: hwaccel.transcoding.yml
      service: nvenc
    command: ["start.sh", "microservices"]
    volumes:
      - ${UPLOAD_LOCATION}/photos:/usr/src/app/upload
      # - ./config/geocoding:./.reverse-geocoding-dump/
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    depends_on:
      - redis
      - database
    restart: always

    
  immich-machine-learning:
    container_name: immich_machine_learning
    # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag.
    # Example tag: ${IMMICH_VERSION:-release}-cuda
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}-cuda
    extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration
      file: hwaccel.ml.yml
      service: cuda # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable
    volumes:
      - ${UPLOAD_LOCATION}/model_cache:/cache
    env_file:
      - .env
    restart: always

  redis:
    container_name: immich_redis
    image: redis:6.2-alpine@sha256:70a7a5b641117670beae0d80658430853896b5ef269ccf00d1827427e3263fa3
    restart: always

  database:
    container_name: immich_postgres
    image: tensorchord/pgvecto-rs:pg14-v0.1.11
    env_file:
      - .env
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
    volumes:
      - ${UPLOAD_LOCATION}/db:/var/lib/postgresql/data
    restart: always

Your .env content

# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION=./storage

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release
TZ=Europe/Brussels

# Connection secrets for postgres and typesense. You should change these to random passwords
DB_PASSWORD=<redacted>

# The values below this line do not need to be changed
###################################################################################
DB_HOSTNAME=immich_postgres
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

REDIS_HOSTNAME=immich_redis

Reproduction steps

1. Upload files to server
2. Trigger job generate thumbnail
3. Error in logs, nothing reported in frontend
4. Re-triggering job triggers same output
...

Additional information

No response

Originally created by @breakingflower on GitHub (Feb 10, 2024). ### The bug What happened? Thumbnail generator reports err because the image file format is not supported when manually triggering jobs in the jobs page. What did you expect to happen? To not have passed the initial ingress, or to have a cleaning ability ``` [Nest] 7 - 02/10/2024, 12:35:59 PM ERROR [JobService] Unable to run job handler (thumbnailGeneration/generate-jpeg-thumbnail): Error: Input file contains unsupported image format [Nest] 7 - 02/10/2024, 12:35:59 PM ERROR [JobService] Error: Input file contains unsupported image format at Sharp.toFile (/usr/src/app/node_modules/sharp/lib/output.js:89:19) at MediaRepository.resize (/usr/src/app/dist/infra/repositories/media.repository.js:41:14) at MediaService.generateThumbnail (/usr/src/app/dist/domain/media/media.service.js:121:44) at process.processTicksAndRejections (node:internal/process/task_queues:95:5) at async MediaService.handleGenerateJpegThumbnail (/usr/src/app/dist/domain/media/media.service.js:108:28) at async /usr/src/app/dist/domain/job/job.service.js:116:37 at async Worker.processJob (/usr/src/app/node_modules/bullmq/dist/cjs/classes/worker.js:394:28) at async Worker.retryIfFailed (/usr/src/app/node_modules/bullmq/dist/cjs/classes/worker.js:581:24) [Nest] 7 - 02/10/2024, 12:35:59 PM ERROR [JobService] Object: { "id": "<redacted>" } ``` ### The OS that Immich Server is running on ubuntu22.04 docker ### Version of Immich Server v1.94.1 ### Version of Immich Mobile App v1.94.1 ### Platform with the issue - [X] Server - [ ] Web - [ ] Mobile ### Your docker-compose.yml content ```YAML version: "3.8" networks: proxy: external: true services: immich-server: container_name: immich_server image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} command: ["start.sh", "immich"] volumes: - ${UPLOAD_LOCATION}/photos:/usr/src/app/upload - /etc/localtime:/etc/localtime:ro ports: - 2283:3001 env_file: - .env depends_on: - redis - database networks: - proxy - default restart: always immich-microservices: container_name: immich_microservices image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} extends: file: hwaccel.transcoding.yml service: nvenc command: ["start.sh", "microservices"] volumes: - ${UPLOAD_LOCATION}/photos:/usr/src/app/upload # - ./config/geocoding:./.reverse-geocoding-dump/ - /etc/localtime:/etc/localtime:ro env_file: - .env depends_on: - redis - database restart: always immich-machine-learning: container_name: immich_machine_learning # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag. # Example tag: ${IMMICH_VERSION:-release}-cuda image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}-cuda extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration file: hwaccel.ml.yml service: cuda # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable volumes: - ${UPLOAD_LOCATION}/model_cache:/cache env_file: - .env restart: always redis: container_name: immich_redis image: redis:6.2-alpine@sha256:70a7a5b641117670beae0d80658430853896b5ef269ccf00d1827427e3263fa3 restart: always database: container_name: immich_postgres image: tensorchord/pgvecto-rs:pg14-v0.1.11 env_file: - .env environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} volumes: - ${UPLOAD_LOCATION}/db:/var/lib/postgresql/data restart: always ``` ### Your .env content ```Shell # You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables # The location where your uploaded files are stored UPLOAD_LOCATION=./storage # The Immich version to use. You can pin this to a specific version like "v1.71.0" IMMICH_VERSION=release TZ=Europe/Brussels # Connection secrets for postgres and typesense. You should change these to random passwords DB_PASSWORD=<redacted> # The values below this line do not need to be changed ################################################################################### DB_HOSTNAME=immich_postgres DB_USERNAME=postgres DB_DATABASE_NAME=immich REDIS_HOSTNAME=immich_redis ``` ### Reproduction steps ```bash 1. Upload files to server 2. Trigger job generate thumbnail 3. Error in logs, nothing reported in frontend 4. Re-triggering job triggers same output ... ``` ### Additional information _No response_
OVERLORD added the format label 2026-02-05 05:20:03 +03:00
OVERLORD commented 2026-02-05 05:20:11 +03:00
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@aviv926 commented on GitHub (Feb 11, 2024):

Can you add a sample file? Or provide the file extension?

@aviv926 commented on GitHub (Feb 11, 2024): Can you add a sample file? Or provide the file extension?
OVERLORD commented 2026-02-05 05:20:14 +03:00
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@breakingflower commented on GitHub (Feb 12, 2024):

Hi @aviv926 , unfortunately I have no more info than what is shown in the logs. Can you advise on how I can figure out what the corrupted file is, and if I can remove it manually without breaking anything?

A copy of the corresponding logs with LOG_LEVEL=verbose:

immich_server            | [Nest] 7  - 02/12/2024, 1:21:22 PM   DEBUG [JobService] Handling command: queue=thumbnailGeneration,force=false
immich_microservices     | [Nest] 7  - 02/12/2024, 1:21:23 PM   ERROR [JobService] Unable to run job handler (thumbnailGeneration/generate-jpeg-thumbnail): Error: Input file contains unsupported image format
immich_microservices     | [Nest] 7  - 02/12/2024, 1:21:23 PM   ERROR [JobService] Error: Input file contains unsupported image format
immich_microservices     |     at Sharp.toFile (/usr/src/app/node_modules/sharp/lib/output.js:89:19)
immich_microservices     |     at MediaRepository.resize (/usr/src/app/dist/infra/repositories/media.repository.js:41:14)
immich_microservices     |     at MediaService.generateThumbnail (/usr/src/app/dist/domain/media/media.service.js:121:44)
immich_microservices     |     at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
immich_microservices     |     at async MediaService.handleGenerateJpegThumbnail (/usr/src/app/dist/domain/media/media.service.js:108:28)
immich_microservices     |     at async /usr/src/app/dist/domain/job/job.service.js:116:37
immich_microservices     |     at async Worker.processJob (/usr/src/app/node_modules/bullmq/dist/cjs/classes/worker.js:394:28)
immich_microservices     |     at async Worker.retryIfFailed (/usr/src/app/node_modules/bullmq/dist/cjs/classes/worker.js:581:24)
immich_microservices     | [Nest] 7  - 02/12/2024, 1:21:23 PM   ERROR [JobService] Object:
immich_microservices     | {
immich_microservices     |   "id": "8da64e75-200e-4b91-a1b3-3f0b107a2232"
immich_microservices     | }
immich_microservices     | 
immich_microservices     | [Nest] 7  - 02/12/2024, 1:21:23 PM    WARN [MediaService] Skipped thumbnail generation for asset 97d5458e-f938-43d9-b5a0-a0e22e269ea6: no video streams found
immich_microservices     | [Nest] 7  - 02/12/2024, 1:21:23 PM    WARN [MediaService] Skipped thumbnail generation for asset 97d5458e-f938-43d9-b5a0-a0e22e269ea6: no video streams found
@breakingflower commented on GitHub (Feb 12, 2024): Hi @aviv926 , unfortunately I have no more info than what is shown in the logs. Can you advise on how I can figure out what the corrupted file is, and if I can remove it manually without breaking anything? A copy of the corresponding logs with `LOG_LEVEL=verbose`: ``` immich_server | [Nest] 7 - 02/12/2024, 1:21:22 PM DEBUG [JobService] Handling command: queue=thumbnailGeneration,force=false immich_microservices | [Nest] 7 - 02/12/2024, 1:21:23 PM ERROR [JobService] Unable to run job handler (thumbnailGeneration/generate-jpeg-thumbnail): Error: Input file contains unsupported image format immich_microservices | [Nest] 7 - 02/12/2024, 1:21:23 PM ERROR [JobService] Error: Input file contains unsupported image format immich_microservices | at Sharp.toFile (/usr/src/app/node_modules/sharp/lib/output.js:89:19) immich_microservices | at MediaRepository.resize (/usr/src/app/dist/infra/repositories/media.repository.js:41:14) immich_microservices | at MediaService.generateThumbnail (/usr/src/app/dist/domain/media/media.service.js:121:44) immich_microservices | at process.processTicksAndRejections (node:internal/process/task_queues:95:5) immich_microservices | at async MediaService.handleGenerateJpegThumbnail (/usr/src/app/dist/domain/media/media.service.js:108:28) immich_microservices | at async /usr/src/app/dist/domain/job/job.service.js:116:37 immich_microservices | at async Worker.processJob (/usr/src/app/node_modules/bullmq/dist/cjs/classes/worker.js:394:28) immich_microservices | at async Worker.retryIfFailed (/usr/src/app/node_modules/bullmq/dist/cjs/classes/worker.js:581:24) immich_microservices | [Nest] 7 - 02/12/2024, 1:21:23 PM ERROR [JobService] Object: immich_microservices | { immich_microservices | "id": "8da64e75-200e-4b91-a1b3-3f0b107a2232" immich_microservices | } immich_microservices | immich_microservices | [Nest] 7 - 02/12/2024, 1:21:23 PM WARN [MediaService] Skipped thumbnail generation for asset 97d5458e-f938-43d9-b5a0-a0e22e269ea6: no video streams found immich_microservices | [Nest] 7 - 02/12/2024, 1:21:23 PM WARN [MediaService] Skipped thumbnail generation for asset 97d5458e-f938-43d9-b5a0-a0e22e269ea6: no video streams found ```
OVERLORD commented 2026-02-05 05:20:17 +03:00
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@aviv926 commented on GitHub (Feb 12, 2024):

Hi @aviv926 , unfortunately I have no more info than what is shown in the logs. Can you advise on how I can figure out what the corrupted file is, and if I can remove it manually without breaking anything?

A copy of the corresponding logs with LOG_LEVEL=verbose:

immich_server            | [Nest] 7  - 02/12/2024, 1:21:22 PM   DEBUG [JobService] Handling command: queue=thumbnailGeneration,force=false
immich_microservices     | [Nest] 7  - 02/12/2024, 1:21:23 PM   ERROR [JobService] Unable to run job handler (thumbnailGeneration/generate-jpeg-thumbnail): Error: Input file contains unsupported image format
immich_microservices     | [Nest] 7  - 02/12/2024, 1:21:23 PM   ERROR [JobService] Error: Input file contains unsupported image format
immich_microservices     |     at Sharp.toFile (/usr/src/app/node_modules/sharp/lib/output.js:89:19)
immich_microservices     |     at MediaRepository.resize (/usr/src/app/dist/infra/repositories/media.repository.js:41:14)
immich_microservices     |     at MediaService.generateThumbnail (/usr/src/app/dist/domain/media/media.service.js:121:44)
immich_microservices     |     at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
immich_microservices     |     at async MediaService.handleGenerateJpegThumbnail (/usr/src/app/dist/domain/media/media.service.js:108:28)
immich_microservices     |     at async /usr/src/app/dist/domain/job/job.service.js:116:37
immich_microservices     |     at async Worker.processJob (/usr/src/app/node_modules/bullmq/dist/cjs/classes/worker.js:394:28)
immich_microservices     |     at async Worker.retryIfFailed (/usr/src/app/node_modules/bullmq/dist/cjs/classes/worker.js:581:24)
immich_microservices     | [Nest] 7  - 02/12/2024, 1:21:23 PM   ERROR [JobService] Object:
immich_microservices     | {
immich_microservices     |   "id": "8da64e75-200e-4b91-a1b3-3f0b107a2232"
immich_microservices     | }
immich_microservices     | 
immich_microservices     | [Nest] 7  - 02/12/2024, 1:21:23 PM    WARN [MediaService] Skipped thumbnail generation for asset 97d5458e-f938-43d9-b5a0-a0e22e269ea6: no video streams found
immich_microservices     | [Nest] 7  - 02/12/2024, 1:21:23 PM    WARN [MediaService] Skipped thumbnail generation for asset 97d5458e-f938-43d9-b5a0-a0e22e269ea6: no video streams found

You can search for this entry on your uplode folder and check what files it shows:

8da64e75-200e-4b91-a1b3-3f0b107a2232

@aviv926 commented on GitHub (Feb 12, 2024): > Hi @aviv926 , unfortunately I have no more info than what is shown in the logs. Can you advise on how I can figure out what the corrupted file is, and if I can remove it manually without breaking anything? > > A copy of the corresponding logs with `LOG_LEVEL=verbose`: > ``` > immich_server | [Nest] 7 - 02/12/2024, 1:21:22 PM DEBUG [JobService] Handling command: queue=thumbnailGeneration,force=false > immich_microservices | [Nest] 7 - 02/12/2024, 1:21:23 PM ERROR [JobService] Unable to run job handler (thumbnailGeneration/generate-jpeg-thumbnail): Error: Input file contains unsupported image format > immich_microservices | [Nest] 7 - 02/12/2024, 1:21:23 PM ERROR [JobService] Error: Input file contains unsupported image format > immich_microservices | at Sharp.toFile (/usr/src/app/node_modules/sharp/lib/output.js:89:19) > immich_microservices | at MediaRepository.resize (/usr/src/app/dist/infra/repositories/media.repository.js:41:14) > immich_microservices | at MediaService.generateThumbnail (/usr/src/app/dist/domain/media/media.service.js:121:44) > immich_microservices | at process.processTicksAndRejections (node:internal/process/task_queues:95:5) > immich_microservices | at async MediaService.handleGenerateJpegThumbnail (/usr/src/app/dist/domain/media/media.service.js:108:28) > immich_microservices | at async /usr/src/app/dist/domain/job/job.service.js:116:37 > immich_microservices | at async Worker.processJob (/usr/src/app/node_modules/bullmq/dist/cjs/classes/worker.js:394:28) > immich_microservices | at async Worker.retryIfFailed (/usr/src/app/node_modules/bullmq/dist/cjs/classes/worker.js:581:24) > immich_microservices | [Nest] 7 - 02/12/2024, 1:21:23 PM ERROR [JobService] Object: > immich_microservices | { > immich_microservices | "id": "8da64e75-200e-4b91-a1b3-3f0b107a2232" > immich_microservices | } > immich_microservices | > immich_microservices | [Nest] 7 - 02/12/2024, 1:21:23 PM WARN [MediaService] Skipped thumbnail generation for asset 97d5458e-f938-43d9-b5a0-a0e22e269ea6: no video streams found > immich_microservices | [Nest] 7 - 02/12/2024, 1:21:23 PM WARN [MediaService] Skipped thumbnail generation for asset 97d5458e-f938-43d9-b5a0-a0e22e269ea6: no video streams found > > ``` > > You can search for this entry on your uplode folder and check what files it shows: 8da64e75-200e-4b91-a1b3-3f0b107a2232
OVERLORD commented 2026-02-05 05:20:19 +03:00
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@breakingflower commented on GitHub (Feb 12, 2024):

Hi @aviv926 , can you share how I can find this? The GUI shows 20+ photos and using find ./uploads -name "8da64e75-200e-4b91-a1b3-3f0b107a2232" does not return results.

@breakingflower commented on GitHub (Feb 12, 2024): Hi @aviv926 , can you share how I can find this? The GUI shows 20+ photos and using `find ./uploads -name "8da64e75-200e-4b91-a1b3-3f0b107a2232"` does not return results.
OVERLORD commented 2026-02-05 05:20:24 +03:00
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@aviv926 commented on GitHub (Feb 12, 2024):

Hi @aviv926 , can you share how I can find this? The GUI shows 20+ photos and using find ./uploads -name "8da64e75-200e-4b91-a1b3-3f0b107a2232" does not return results.

My bad, try this:
97d5458e-f938-43d9-b5a0-a0e22e269ea6

@aviv926 commented on GitHub (Feb 12, 2024): > Hi @aviv926 , can you share how I can find this? The GUI shows 20+ photos and using `find ./uploads -name "8da64e75-200e-4b91-a1b3-3f0b107a2232"` does not return results. My bad, try this: 97d5458e-f938-43d9-b5a0-a0e22e269ea6
OVERLORD commented 2026-02-05 05:20:28 +03:00
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@breakingflower commented on GitHub (Feb 12, 2024):

Neither returns results, although the gui does show many (10+) results for both.

@breakingflower commented on GitHub (Feb 12, 2024): Neither returns results, although the gui does show many (10+) results for both.
OVERLORD commented 2026-02-05 05:20:33 +03:00
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@aviv926 commented on GitHub (Feb 13, 2024):

Neither returns results, although the gui does show many (10+) results for both.

Can you send a screenshot of what GUI shows?

@aviv926 commented on GitHub (Feb 13, 2024): > Neither returns results, although the gui does show many (10+) results for both. Can you send a screenshot of what GUI shows?
OVERLORD commented 2026-02-05 05:20:44 +03:00
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@breakingflower commented on GitHub (Feb 13, 2024):

image

@breakingflower commented on GitHub (Feb 13, 2024): ![image](https://github.com/immich-app/immich/assets/50661872/1585fb5f-a08e-455e-9543-40ac646e9121)
OVERLORD commented 2026-02-05 05:20:47 +03:00
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@breakingflower commented on GitHub (Feb 13, 2024):

It seems like many dark videos / images. Upon hover all of the videos play without issues.

@breakingflower commented on GitHub (Feb 13, 2024): It seems like many dark videos / images. Upon hover all of the videos play without issues.
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Reference: immich-app/immich#2154
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