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AFter the upgrade, all albums are gone and not able to access albums tab on web interface #2143

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opened 2026-02-05 05:18:16 +03:00 by OVERLORD · 8 comments
OVERLORD commented 2026-02-05 05:18:16 +03:00
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Originally created by @grpursuing on GitHub (Feb 8, 2024).

The bug

AFter the upgrade, all albums are gone and not able to access albums tab on web interface

Below is the error

Failed to get all albums (500 - Internal Server Error)

Stacktrace
AxiosError: Request failed with status code 500
at nn (https://XXXX/_app/immutable/chunks/api.hDXpMC_1.js:3:1042)
at XMLHttpRequest.b (https://XXXX/_app/immutable/chunks/api.hDXpMC_1.js:3:4227)
at ze.request (https://XXXX/_app/immutable/chunks/api.hDXpMC_1.js:5:3105)
at async tl (https://XXXX/_app/immutable/nodes/4.vvr9h-Yw.js:1:1789)
at async be (https://XXXX/_app/immutable/chunks/entry.XM6ES_OL.js:1:12873)

The OS that Immich Server is running on

ubuntu

Version of Immich Server

v1.94.1

Version of Immich Mobile App

1.94.1 build 1.37

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

version: "3.8"

#
# WARNING: Make sure to use the docker-compose.yml of the current release:
#
# https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml
#
# The compose file on main may not be compatible with the latest release.
#

name: immich

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    command: [ "start.sh", "immich" ]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    ports:
      - 2283:3001
    depends_on:
      - redis
      - database
    restart: always

  immich-microservices:
    container_name: immich_microservices
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/hardware-transcoding
    #   file: hwaccel.transcoding.yml 
    #   service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding
    command: [ "start.sh", "microservices" ]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    depends_on:
      - redis
      - database
    restart: always

  immich-machine-learning:
    container_name: immich_machine_learning
    # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag.
    # Example tag: ${IMMICH_VERSION:-release}-cuda
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration
    #   file: hwaccel.ml.yml
    #   service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: always

  redis:
    container_name: immich_redis
    image: redis:6.2-alpine@sha256:afb290a0a0d0b2bd7537b62ebff1eb84d045c757c1c31ca2ca48c79536c0de82
    restart: always

  database:
    container_name: immich_postgres
    image: tensorchord/pgvecto-rs:pg14-v0.1.11@sha256:0335a1a22f8c5dd1b697f14f079934f5152eaaa216c09b61e293be285491f8ee
    env_file:
      - .env
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
    volumes:
      - pgdata:/var/lib/postgresql/data
    restart: always

volumes:
  pgdata:
  model-cache:

Your .env content

# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION=/root/photos-drive/immich

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release

# Connection secrets for postgres and typesense. You should change these to random passwords
TYPESENSE_API_KEY=XXXXXXXX
DB_PASSWORD=XXXXXXX

# The values below this line do not need to be changed
###################################################################################
DB_HOSTNAME=XXXX
DB_USERNAME=XXXX
DB_DATABASE_NAME=XXXX

Reproduction steps

Issue 1 (On web interface)
1.Logon on web interface
2.Click Albums
3. Fails with Internal server 500 error 
...

Issue 2 (on mobile app)
I can select album and it shows all random albums created with random names and 2-3 pics in all of those albums, doenst show any on my previous albums except couple

Additional information

Is it because of i have 1.1 tb of pictures ?

Originally created by @grpursuing on GitHub (Feb 8, 2024). ### The bug AFter the upgrade, all albums are gone and not able to access albums tab on web interface Below is the error Failed to get all albums (500 - Internal Server Error) Stacktrace AxiosError: Request failed with status code 500 at nn (https://XXXX/_app/immutable/chunks/api.hDXpMC_1.js:3:1042) at XMLHttpRequest.b (https://XXXX/_app/immutable/chunks/api.hDXpMC_1.js:3:4227) at ze.request (https://XXXX/_app/immutable/chunks/api.hDXpMC_1.js:5:3105) at async tl (https://XXXX/_app/immutable/nodes/4.vvr9h-Yw.js:1:1789) at async be (https://XXXX/_app/immutable/chunks/entry.XM6ES_OL.js:1:12873) ### The OS that Immich Server is running on ubuntu ### Version of Immich Server v1.94.1 ### Version of Immich Mobile App 1.94.1 build 1.37 ### Platform with the issue - [ ] Server - [X] Web - [X] Mobile ### Your docker-compose.yml content ```YAML version: "3.8" # # WARNING: Make sure to use the docker-compose.yml of the current release: # # https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml # # The compose file on main may not be compatible with the latest release. # name: immich services: immich-server: container_name: immich_server image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} command: [ "start.sh", "immich" ] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload - /etc/localtime:/etc/localtime:ro env_file: - .env ports: - 2283:3001 depends_on: - redis - database restart: always immich-microservices: container_name: immich_microservices image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/hardware-transcoding # file: hwaccel.transcoding.yml # service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding command: [ "start.sh", "microservices" ] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload - /etc/localtime:/etc/localtime:ro env_file: - .env depends_on: - redis - database restart: always immich-machine-learning: container_name: immich_machine_learning # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag. # Example tag: ${IMMICH_VERSION:-release}-cuda image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release} # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration # file: hwaccel.ml.yml # service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable volumes: - model-cache:/cache env_file: - .env restart: always redis: container_name: immich_redis image: redis:6.2-alpine@sha256:afb290a0a0d0b2bd7537b62ebff1eb84d045c757c1c31ca2ca48c79536c0de82 restart: always database: container_name: immich_postgres image: tensorchord/pgvecto-rs:pg14-v0.1.11@sha256:0335a1a22f8c5dd1b697f14f079934f5152eaaa216c09b61e293be285491f8ee env_file: - .env environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} volumes: - pgdata:/var/lib/postgresql/data restart: always volumes: pgdata: model-cache: ``` ### Your .env content ```Shell # You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables # The location where your uploaded files are stored UPLOAD_LOCATION=/root/photos-drive/immich # The Immich version to use. You can pin this to a specific version like "v1.71.0" IMMICH_VERSION=release # Connection secrets for postgres and typesense. You should change these to random passwords TYPESENSE_API_KEY=XXXXXXXX DB_PASSWORD=XXXXXXX # The values below this line do not need to be changed ################################################################################### DB_HOSTNAME=XXXX DB_USERNAME=XXXX DB_DATABASE_NAME=XXXX ``` ### Reproduction steps ```bash Issue 1 (On web interface) 1.Logon on web interface 2.Click Albums 3. Fails with Internal server 500 error ... Issue 2 (on mobile app) I can select album and it shows all random albums created with random names and 2-3 pics in all of those albums, doenst show any on my previous albums except couple ``` ### Additional information Is it because of i have 1.1 tb of pictures ?
OVERLORD commented 2026-02-05 05:18:25 +03:00
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@alextran1502 commented on GitHub (Feb 8, 2024):

any logs from the server?

@alextran1502 commented on GitHub (Feb 8, 2024): any logs from the server?
OVERLORD commented 2026-02-05 05:18:31 +03:00
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@grpursuing commented on GitHub (Feb 8, 2024):

Here you go.

On Wed, Feb 7, 2024 at 6:01 PM Alex @.***> wrote:

any logs from the server?

—
Reply to this email directly, view it on GitHub
https://github.com/immich-app/immich/issues/6971#issuecomment-1933138243,
or unsubscribe
https://github.com/notifications/unsubscribe-auth/BGABQGOLAHMJQKNOHQX5VD3YSQIWJAVCNFSM6AAAAABC6W5DI2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSMZTGEZTQMRUGM
.
You are receiving this because you authored the thread.Message ID:
@.***>

--

Thanks & Regards,Gourav Rathi
+1-4695409722

[Nest] 7 - 02/07/2024, 11:12:47 PM ERROR [Error: timeout exceeded when trying to connect
at Timeout._onTimeout (/usr/src/app/node_modules/pg-pool/index.js:205:27)
at listOnTimeout (node:internal/timers:573:17)
at process.processTimers (node:internal/timers:514:7)] Error: timeout exceeded when trying to connect
[Nest] 7 - 02/07/2024, 11:15:20 PM LOG [CommunicationRepository] Websocket Connect: vViHtTGeZ-cUpyfGAABF
[Nest] 7 - 02/07/2024, 11:15:37 PM ERROR [Error: timeout exceeded when trying to connect
at Timeout._onTimeout (/usr/src/app/node_modules/pg-pool/index.js:205:27)
at listOnTimeout (node:internal/timers:573:17)
at process.processTimers (node:internal/timers:514:7)] Failed to get all albums
[Nest] 7 - 02/07/2024, 11:15:37 PM ERROR [Error: timeout exceeded when trying to connect
at Timeout._onTimeout (/usr/src/app/node_modules/pg-pool/index.js:205:27)
at listOnTimeout (node:internal/timers:573:17)
at process.processTimers (node:internal/timers:514:7)] Error: timeout exceeded when trying to connect
[Nest] 7 - 02/07/2024, 11:17:54 PM LOG [CommunicationRepository] Websocket Disconnect: vViHtTGeZ-cUpyfGAABF
[Nest] 7 - 02/07/2024, 11:18:01 PM LOG [CommunicationRepository] Websocket Disconnect: USmw0H6Yrr6vuSODAABD
[Nest] 7 - 02/07/2024, 11:18:02 PM LOG [CommunicationRepository] Websocket Connect: LMbtIH0K1AT7q7rbAABH
[Nest] 7 - 02/07/2024, 11:18:21 PM ERROR [Error: timeout exceeded when trying to connect
at Timeout._onTimeout (/usr/src/app/node_modules/pg-pool/index.js:205:27)
at listOnTimeout (node:internal/timers:573:17)
at process.processTimers (node:internal/timers:514:7)] Failed to get all albums
[Nest] 7 - 02/07/2024, 11:18:21 PM ERROR [Error: timeout exceeded when trying to connect
at Timeout._onTimeout (/usr/src/app/node_modules/pg-pool/index.js:205:27)
at listOnTimeout (node:internal/timers:573:17)
at process.processTimers (node:internal/timers:514:7)] Error: timeout exceeded when trying to connect
[Nest] 7 - 02/07/2024, 11:19:50 PM LOG [CommunicationRepository] Websocket Disconnect: LMbtIH0K1AT7q7rbAABH
[Nest] 7 - 02/07/2024, 11:19:50 PM LOG [CommunicationRepository] Websocket Connect: LpSSGJ2E3xCmbVsrAABJ
[Nest] 7 - 02/07/2024, 11:20:10 PM ERROR [Error: timeout exceeded when trying to connect
at Timeout._onTimeout (/usr/src/app/node_modules/pg-pool/index.js:205:27)
at listOnTimeout (node:internal/timers:573:17)
at process.processTimers (node:internal/timers:514:7)] Failed to get all albums
[Nest] 7 - 02/07/2024, 11:20:10 PM ERROR [Error: timeout exceeded when trying to connect
at Timeout._onTimeout (/usr/src/app/node_modules/pg-pool/index.js:205:27)
at listOnTimeout (node:internal/timers:573:17)
at process.processTimers (node:internal/timers:514:7)] Error: timeout exceeded when trying to connect
[Nest] 7 - 02/07/2024, 11:20:29 PM LOG [CommunicationRepository] Websocket Connect: VSHVhfGI8_u2IOo_AABL
[Nest] 7 - 02/07/2024, 11:20:43 PM ERROR [Error: timeout exceeded when trying to connect
at Timeout._onTimeout (/usr/src/app/node_modules/pg-pool/index.js:205:27)
at listOnTimeout (node:internal/timers:573:17)
at process.processTimers (node:internal/timers:514:7)] Failed to get all albums
[Nest] 7 - 02/07/2024, 11:20:43 PM ERROR [Error: timeout exceeded when trying to connect
at Timeout._onTimeout (/usr/src/app/node_modules/pg-pool/index.js:205:27)
at listOnTimeout (node:internal/timers:573:17)
at process.processTimers (node:internal/timers:514:7)] Error: timeout exceeded when trying to connect
[Nest] 7 - 02/07/2024, 11:21:08 PM LOG [CommunicationRepository] Websocket Disconnect: VSHVhfGI8_u2IOo_AABL
[Nest] 7 - 02/07/2024, 11:23:23 PM ERROR [ExceptionsHandler] Connection terminated due to connection timeout
Error: Connection terminated due to connection timeout
at Connection. (/usr/src/app/node_modules/pg/lib/client.js:132:73)
at Object.onceWrapper (node:events:632:28)
at Connection.emit (node:events:518:28)
at Socket. (/usr/src/app/node_modules/pg/lib/connection.js:63:12)
at Socket.emit (node:events:518:28)
at TCP. (node:net:337:12)
[Nest] 7 - 02/07/2024, 11:25:31 PM LOG [AuditService] Found 194791 original files, 342133 thumbnails, 13624 encoded videos, 0 profile files
[Nest] 7 - 02/07/2024, 11:29:24 PM LOG [AuditService] Found 197039 assets, 2 users, 1000 people
[Nest] 7 - 02/07/2024, 11:29:24 PM LOG [AuditService] Found 197039 assets, 2 users, 1000 people
[Nest] 7 - 02/07/2024, 11:29:24 PM LOG [AuditService] Found 197039 assets, 2 users, 1000 people
[Nest] 7 - 02/07/2024, 11:29:24 PM LOG [AuditService] Found 197039 assets, 2 users, 1000 people
[Nest] 7 - 02/07/2024, 11:29:24 PM LOG [AuditService] Found 197039 assets, 2 users, 1000 people
[Nest] 7 - 02/07/2024, 11:29:24 PM LOG [AuditService] Found 197039 assets, 2 users, 867 people
[Nest] 7 - 02/07/2024, 11:35:13 PM LOG [CommunicationRepository] Websocket Disconnect: LpSSGJ2E3xCmbVsrAABJ
[Nest] 7 - 02/07/2024, 11:35:55 PM LOG [AuditService] Found 194791 original files, 342135 thumbnails, 13624 encoded videos, 0 profile files
[Nest] 7 - 02/07/2024, 11:35:57 PM LOG [CommunicationRepository] Websocket Connect: 4JLLPvsYofe87ACmAABN
[Nest] 7 - 02/07/2024, 11:37:07 PM ERROR [ExceptionsHandler] Connection terminated due to connection timeout
Error: Connection terminated due to connection timeout
at Connection. (/usr/src/app/node_modules/pg/lib/client.js:132:73)
at Object.onceWrapper (node:events:632:28)
at Connection.emit (node:events:518:28)
at Socket. (/usr/src/app/node_modules/pg/lib/connection.js:63:12)
at Socket.emit (node:events:518:28)
at TCP. (node:net:337:12)
[Nest] 7 - 02/07/2024, 11:37:22 PM ERROR [Error: timeout exceeded when trying to connect
at Timeout._onTimeout (/usr/src/app/node_modules/pg-pool/index.js:205:27)
at listOnTimeout (node:internal/timers:573:17)
at process.processTimers (node:internal/timers:514:7)] Failed to get all albums
[Nest] 7 - 02/07/2024, 11:37:22 PM ERROR [Error: timeout exceeded when trying to connect
at Timeout._onTimeout (/usr/src/app/node_modules/pg-pool/index.js:205:27)
at listOnTimeout (node:internal/timers:573:17)
at process.processTimers (node:internal/timers:514:7)] Error: timeout exceeded when trying to connect
[Nest] 7 - 02/07/2024, 11:37:39 PM ERROR [Error: timeout exceeded when trying to connect
at Timeout._onTimeout (/usr/src/app/node_modules/pg-pool/index.js:205:27)
at listOnTimeout (node:internal/timers:573:17)
at process.processTimers (node:internal/timers:514:7)] Failed to get all albums
[Nest] 7 - 02/07/2024, 11:37:39 PM ERROR [Error: timeout exceeded when trying to connect
at Timeout._onTimeout (/usr/src/app/node_modules/pg-pool/index.js:205:27)
at listOnTimeout (node:internal/timers:573:17)
at process.processTimers (node:internal/timers:514:7)] Error: timeout exceeded when trying to connect
[Nest] 7 - 02/07/2024, 11:37:55 PM ERROR [Error: timeout exceeded when trying to connect
at Timeout._onTimeout (/usr/src/app/node_modules/pg-pool/index.js:205:27)
at listOnTimeout (node:internal/timers:573:17)
at process.processTimers (node:internal/timers:514:7)] Failed to get all albums
[Nest] 7 - 02/07/2024, 11:37:55 PM ERROR [Error: timeout exceeded when trying to connect
at Timeout._onTimeout (/usr/src/app/node_modules/pg-pool/index.js:205:27)
at listOnTimeout (node:internal/timers:573:17)
at process.processTimers (node:internal/timers:514:7)] Error: timeout exceeded when trying to connect
[Nest] 7 - 02/07/2024, 11:40:50 PM LOG [AuditService] Found 197039 assets, 2 users, 1000 people
[Nest] 7 - 02/07/2024, 11:40:50 PM LOG [AuditService] Found 197039 assets, 2 users, 1000 people
[Nest] 7 - 02/07/2024, 11:40:50 PM LOG [AuditService] Found 197039 assets, 2 users, 1000 people
[Nest] 7 - 02/07/2024, 11:40:50 PM LOG [AuditService] Found 197039 assets, 2 users, 1000 people
[Nest] 7 - 02/07/2024, 11:40:50 PM LOG [AuditService] Found 197039 assets, 2 users, 1000 people
[Nest] 7 - 02/07/2024, 11:40:50 PM LOG [AuditService] Found 197039 assets, 2 users, 867 people

@grpursuing commented on GitHub (Feb 8, 2024): Here you go. On Wed, Feb 7, 2024 at 6:01 PM Alex ***@***.***> wrote: > any logs from the server? > > — > Reply to this email directly, view it on GitHub > <https://github.com/immich-app/immich/issues/6971#issuecomment-1933138243>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/BGABQGOLAHMJQKNOHQX5VD3YSQIWJAVCNFSM6AAAAABC6W5DI2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSMZTGEZTQMRUGM> > . > You are receiving this because you authored the thread.Message ID: > ***@***.***> > -- *Thanks & Regards,Gourav Rathi* *+1-4695409722* [Nest] 7 - 02/07/2024, 11:12:47 PM ERROR [Error: timeout exceeded when trying to connect at Timeout._onTimeout (/usr/src/app/node_modules/pg-pool/index.js:205:27) at listOnTimeout (node:internal/timers:573:17) at process.processTimers (node:internal/timers:514:7)] Error: timeout exceeded when trying to connect [Nest] 7 - 02/07/2024, 11:15:20 PM LOG [CommunicationRepository] Websocket Connect: vViHtTGeZ-cUpyfGAABF [Nest] 7 - 02/07/2024, 11:15:37 PM ERROR [Error: timeout exceeded when trying to connect at Timeout._onTimeout (/usr/src/app/node_modules/pg-pool/index.js:205:27) at listOnTimeout (node:internal/timers:573:17) at process.processTimers (node:internal/timers:514:7)] Failed to get all albums [Nest] 7 - 02/07/2024, 11:15:37 PM ERROR [Error: timeout exceeded when trying to connect at Timeout._onTimeout (/usr/src/app/node_modules/pg-pool/index.js:205:27) at listOnTimeout (node:internal/timers:573:17) at process.processTimers (node:internal/timers:514:7)] Error: timeout exceeded when trying to connect [Nest] 7 - 02/07/2024, 11:17:54 PM LOG [CommunicationRepository] Websocket Disconnect: vViHtTGeZ-cUpyfGAABF [Nest] 7 - 02/07/2024, 11:18:01 PM LOG [CommunicationRepository] Websocket Disconnect: USmw0H6Yrr6vuSODAABD [Nest] 7 - 02/07/2024, 11:18:02 PM LOG [CommunicationRepository] Websocket Connect: LMbtIH0K1AT7q7rbAABH [Nest] 7 - 02/07/2024, 11:18:21 PM ERROR [Error: timeout exceeded when trying to connect at Timeout._onTimeout (/usr/src/app/node_modules/pg-pool/index.js:205:27) at listOnTimeout (node:internal/timers:573:17) at process.processTimers (node:internal/timers:514:7)] Failed to get all albums [Nest] 7 - 02/07/2024, 11:18:21 PM ERROR [Error: timeout exceeded when trying to connect at Timeout._onTimeout (/usr/src/app/node_modules/pg-pool/index.js:205:27) at listOnTimeout (node:internal/timers:573:17) at process.processTimers (node:internal/timers:514:7)] Error: timeout exceeded when trying to connect [Nest] 7 - 02/07/2024, 11:19:50 PM LOG [CommunicationRepository] Websocket Disconnect: LMbtIH0K1AT7q7rbAABH [Nest] 7 - 02/07/2024, 11:19:50 PM LOG [CommunicationRepository] Websocket Connect: LpSSGJ2E3xCmbVsrAABJ [Nest] 7 - 02/07/2024, 11:20:10 PM ERROR [Error: timeout exceeded when trying to connect at Timeout._onTimeout (/usr/src/app/node_modules/pg-pool/index.js:205:27) at listOnTimeout (node:internal/timers:573:17) at process.processTimers (node:internal/timers:514:7)] Failed to get all albums [Nest] 7 - 02/07/2024, 11:20:10 PM ERROR [Error: timeout exceeded when trying to connect at Timeout._onTimeout (/usr/src/app/node_modules/pg-pool/index.js:205:27) at listOnTimeout (node:internal/timers:573:17) at process.processTimers (node:internal/timers:514:7)] Error: timeout exceeded when trying to connect [Nest] 7 - 02/07/2024, 11:20:29 PM LOG [CommunicationRepository] Websocket Connect: VSHVhfGI8_u2IOo_AABL [Nest] 7 - 02/07/2024, 11:20:43 PM ERROR [Error: timeout exceeded when trying to connect at Timeout._onTimeout (/usr/src/app/node_modules/pg-pool/index.js:205:27) at listOnTimeout (node:internal/timers:573:17) at process.processTimers (node:internal/timers:514:7)] Failed to get all albums [Nest] 7 - 02/07/2024, 11:20:43 PM ERROR [Error: timeout exceeded when trying to connect at Timeout._onTimeout (/usr/src/app/node_modules/pg-pool/index.js:205:27) at listOnTimeout (node:internal/timers:573:17) at process.processTimers (node:internal/timers:514:7)] Error: timeout exceeded when trying to connect [Nest] 7 - 02/07/2024, 11:21:08 PM LOG [CommunicationRepository] Websocket Disconnect: VSHVhfGI8_u2IOo_AABL [Nest] 7 - 02/07/2024, 11:23:23 PM ERROR [ExceptionsHandler] Connection terminated due to connection timeout Error: Connection terminated due to connection timeout at Connection.<anonymous> (/usr/src/app/node_modules/pg/lib/client.js:132:73) at Object.onceWrapper (node:events:632:28) at Connection.emit (node:events:518:28) at Socket.<anonymous> (/usr/src/app/node_modules/pg/lib/connection.js:63:12) at Socket.emit (node:events:518:28) at TCP.<anonymous> (node:net:337:12) [Nest] 7 - 02/07/2024, 11:25:31 PM LOG [AuditService] Found 194791 original files, 342133 thumbnails, 13624 encoded videos, 0 profile files [Nest] 7 - 02/07/2024, 11:29:24 PM LOG [AuditService] Found 197039 assets, 2 users, 1000 people [Nest] 7 - 02/07/2024, 11:29:24 PM LOG [AuditService] Found 197039 assets, 2 users, 1000 people [Nest] 7 - 02/07/2024, 11:29:24 PM LOG [AuditService] Found 197039 assets, 2 users, 1000 people [Nest] 7 - 02/07/2024, 11:29:24 PM LOG [AuditService] Found 197039 assets, 2 users, 1000 people [Nest] 7 - 02/07/2024, 11:29:24 PM LOG [AuditService] Found 197039 assets, 2 users, 1000 people [Nest] 7 - 02/07/2024, 11:29:24 PM LOG [AuditService] Found 197039 assets, 2 users, 867 people [Nest] 7 - 02/07/2024, 11:35:13 PM LOG [CommunicationRepository] Websocket Disconnect: LpSSGJ2E3xCmbVsrAABJ [Nest] 7 - 02/07/2024, 11:35:55 PM LOG [AuditService] Found 194791 original files, 342135 thumbnails, 13624 encoded videos, 0 profile files [Nest] 7 - 02/07/2024, 11:35:57 PM LOG [CommunicationRepository] Websocket Connect: 4JLLPvsYofe87ACmAABN [Nest] 7 - 02/07/2024, 11:37:07 PM ERROR [ExceptionsHandler] Connection terminated due to connection timeout Error: Connection terminated due to connection timeout at Connection.<anonymous> (/usr/src/app/node_modules/pg/lib/client.js:132:73) at Object.onceWrapper (node:events:632:28) at Connection.emit (node:events:518:28) at Socket.<anonymous> (/usr/src/app/node_modules/pg/lib/connection.js:63:12) at Socket.emit (node:events:518:28) at TCP.<anonymous> (node:net:337:12) [Nest] 7 - 02/07/2024, 11:37:22 PM ERROR [Error: timeout exceeded when trying to connect at Timeout._onTimeout (/usr/src/app/node_modules/pg-pool/index.js:205:27) at listOnTimeout (node:internal/timers:573:17) at process.processTimers (node:internal/timers:514:7)] Failed to get all albums [Nest] 7 - 02/07/2024, 11:37:22 PM ERROR [Error: timeout exceeded when trying to connect at Timeout._onTimeout (/usr/src/app/node_modules/pg-pool/index.js:205:27) at listOnTimeout (node:internal/timers:573:17) at process.processTimers (node:internal/timers:514:7)] Error: timeout exceeded when trying to connect [Nest] 7 - 02/07/2024, 11:37:39 PM ERROR [Error: timeout exceeded when trying to connect at Timeout._onTimeout (/usr/src/app/node_modules/pg-pool/index.js:205:27) at listOnTimeout (node:internal/timers:573:17) at process.processTimers (node:internal/timers:514:7)] Failed to get all albums [Nest] 7 - 02/07/2024, 11:37:39 PM ERROR [Error: timeout exceeded when trying to connect at Timeout._onTimeout (/usr/src/app/node_modules/pg-pool/index.js:205:27) at listOnTimeout (node:internal/timers:573:17) at process.processTimers (node:internal/timers:514:7)] Error: timeout exceeded when trying to connect [Nest] 7 - 02/07/2024, 11:37:55 PM ERROR [Error: timeout exceeded when trying to connect at Timeout._onTimeout (/usr/src/app/node_modules/pg-pool/index.js:205:27) at listOnTimeout (node:internal/timers:573:17) at process.processTimers (node:internal/timers:514:7)] Failed to get all albums [Nest] 7 - 02/07/2024, 11:37:55 PM ERROR [Error: timeout exceeded when trying to connect at Timeout._onTimeout (/usr/src/app/node_modules/pg-pool/index.js:205:27) at listOnTimeout (node:internal/timers:573:17) at process.processTimers (node:internal/timers:514:7)] Error: timeout exceeded when trying to connect [Nest] 7 - 02/07/2024, 11:40:50 PM LOG [AuditService] Found 197039 assets, 2 users, 1000 people [Nest] 7 - 02/07/2024, 11:40:50 PM LOG [AuditService] Found 197039 assets, 2 users, 1000 people [Nest] 7 - 02/07/2024, 11:40:50 PM LOG [AuditService] Found 197039 assets, 2 users, 1000 people [Nest] 7 - 02/07/2024, 11:40:50 PM LOG [AuditService] Found 197039 assets, 2 users, 1000 people [Nest] 7 - 02/07/2024, 11:40:50 PM LOG [AuditService] Found 197039 assets, 2 users, 1000 people [Nest] 7 - 02/07/2024, 11:40:50 PM LOG [AuditService] Found 197039 assets, 2 users, 867 people
OVERLORD commented 2026-02-05 05:18:38 +03:00
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@alextran1502 commented on GitHub (Feb 8, 2024):

Interesting, your server timeouts while trying to query for album. How many albums do you have?

@alextran1502 commented on GitHub (Feb 8, 2024): Interesting, your server timeouts while trying to query for album. How many albums do you have?
OVERLORD commented 2026-02-05 05:18:49 +03:00
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@grpursuing commented on GitHub (Feb 8, 2024):

I think i had around 100+ albums.Interesting part is i am able to access library tab on the app but its all showing some random albums with random picsRegards,GouravSent from my iPhoneOn Feb 7, 2024, at 6:51 PM, Alex @.***> wrote:
Interesting, your server timeouts while trying to query for album. How many albums do you have?

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: @.***>

@grpursuing commented on GitHub (Feb 8, 2024): I think i had around 100+ albums.Interesting part is i am able to access library tab on the app but its all showing some random albums with random picsRegards,GouravSent from my iPhoneOn Feb 7, 2024, at 6:51 PM, Alex ***@***.***> wrote: Interesting, your server timeouts while trying to query for album. How many albums do you have? —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: ***@***.***>
OVERLORD commented 2026-02-05 05:18:52 +03:00
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@aviv926 commented on GitHub (Feb 8, 2024):

Note that you reveal your server URL in the message (I would recommend you censor this for security reasons).

Regarding your problem, do you have the option to check if the problem happens with a direct connection to the server (local host)?

@aviv926 commented on GitHub (Feb 8, 2024): Note that you reveal your server URL in the message (I would recommend you censor this for security reasons). Regarding your problem, do you have the option to check if the problem happens with a direct connection to the server (local host)?
OVERLORD commented 2026-02-05 05:18:59 +03:00
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@grpursuing commented on GitHub (Feb 8, 2024):

Note that you reveal your server URL in the message (I would recommend you censor this for security reasons).

Regarding your problem, do you have the option to check if the problem happens with a direct connection to the server (local host)?

Thanks for the advise. Actually it does work with local host but still very slow response. Also, any idea about the issue around creation of multiple number named albums with just 2-3 pictures in it and all my albums are gone ?

@grpursuing commented on GitHub (Feb 8, 2024): > Note that you reveal your server URL in the message (I would recommend you censor this for security reasons). > > Regarding your problem, do you have the option to check if the problem happens with a direct connection to the server (local host)? Thanks for the advise. Actually it does work with local host but still very slow response. Also, any idea about the issue around creation of multiple number named albums with just 2-3 pictures in it and all my albums are gone ?
OVERLORD commented 2026-02-05 05:19:03 +03:00
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@chengguangnan commented on GitHub (Feb 8, 2024):

I'm having the same problem. It's on a slow machine (HP gen10 microserver with AMD X3216) and my CPU are occupied by video encoding.

 at listOnTimeout (node:internal/timers:573:17)
    at process.processTimers (node:internal/timers:514:7)] Failed to get all albums
[Nest] 7  - 02/08/2024, 9:23:14 AM   ERROR [Error: timeout exceeded when trying to connect
    at Timeout._onTimeout (/usr/src/app/node_modules/pg-pool/index.js:205:27)
    at listOnTimeout (node:internal/timers:573:17)
@chengguangnan commented on GitHub (Feb 8, 2024): I'm having the same problem. It's on a slow machine (HP gen10 microserver with AMD X3216) and my CPU are occupied by video encoding. ``` at listOnTimeout (node:internal/timers:573:17) at process.processTimers (node:internal/timers:514:7)] Failed to get all albums [Nest] 7 - 02/08/2024, 9:23:14 AM ERROR [Error: timeout exceeded when trying to connect at Timeout._onTimeout (/usr/src/app/node_modules/pg-pool/index.js:205:27) at listOnTimeout (node:internal/timers:573:17) ```
OVERLORD commented 2026-02-05 05:19:09 +03:00
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@alextran1502 commented on GitHub (Feb 8, 2024):

@chengguangnan Can you help capture the complete log of that error message? That might help us to troubleshoot better

@alextran1502 commented on GitHub (Feb 8, 2024): @chengguangnan Can you help capture the complete log of that error message? That might help us to troubleshoot better
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