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Immich Web Reports Server "offline" and "version" unknown. #2113

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opened 2026-02-05 05:12:21 +03:00 by OVERLORD · 4 comments
OVERLORD commented 2026-02-05 05:12:21 +03:00
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Originally created by @hiddenpcmaster on GitHub (Feb 2, 2024).

The bug

Not a new install, been running for many months. Immich has been very stable for me. After v1.94.1 upgrade the Web Interface shows:

Capture

However, Immich seems to be fully operational. I can run jobs and view server stats.

The mobile application connects fine and states "Client and Server are up-to-date".

The OS that Immich Server is running on

Ubuntu 22.04

Version of Immich Server

1.94.1

Version of Immich Mobile App

1.94.1

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

version: "3.8"

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    command: [ "start.sh", "immich" ]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    env_file:
      - .env
    ports:
    - 2283:3001
    depends_on:
      - redis
      - database
    restart: always

  immich-microservices:
    container_name: immich_microservices
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends:
    #   file: hwaccel.yml
    #   service: hwaccel
    command: [ "start.sh", "microservices" ]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    env_file:
      - .env
    depends_on:
      - redis
      - database
    restart: always

  immich-machine-learning:
    container_name: immich_machine_learning
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: always

#  immich-web:
#    container_name: immich_web
#    image: ghcr.io/immich-app/immich-web:${IMMICH_VERSION:-release}
#    env_file:
#      - .env
#    restart: always

  redis:
    container_name: immich_redis
    image: redis:6.2-alpine@sha256:70a7a5b641117670beae0d80658430853896b5ef269ccf00d1827427e3263fa3
    restart: always

  database:
    container_name: immich_postgres
    image: tensorchord/pgvecto-rs:pg14-v0.1.11
    env_file:
      - .env
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
    volumes:
      - pgdata:/var/lib/postgresql/data
    restart: always

 # immich-proxy:
 #   container_name: immich_proxy
 #   image: ghcr.io/immich-app/immich-proxy:${IMMICH_VERSION:-release}
 #   environment:
 #     # Make sure these values get passed through from the env file
 #     - IMMICH_SERVER_URL
 #     - IMMICH_WEB_URL
 #   ports:
 #     - 2283:8080
 #   depends_on:
 #     - immich-server
 #     - immich-web
 #   restart: always

volumes:
  pgdata:
  model-cache:

Your .env content

# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION=/mnt/disk1/immich-app

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release

# Connection secrets for postgres and typesense. You should change these to random passwords
TYPESENSE_API_KEY=some-random-text
DB_PASSWORD=postgres

# The values below this line do not need to be changed
###################################################################################
DB_HOSTNAME=immich_postgres
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

REDIS_HOSTNAME=immich_redis

Reproduction steps

1.1. Login to Immich web interface
2. Look at bottom left side of screen for server information

Additional information

I'm exposing this through NGINX proxy manager using my own domain if this helps.

Originally created by @hiddenpcmaster on GitHub (Feb 2, 2024). ### The bug Not a new install, been running for many months. Immich has been very stable for me. After v1.94.1 upgrade the Web Interface shows: ![Capture](https://github.com/immich-app/immich/assets/19600811/f7a75f98-5294-4f3b-bd16-90d53b7a90fe) However, Immich seems to be fully operational. I can run jobs and view server stats. The mobile application connects fine and states "Client and Server are up-to-date". ### The OS that Immich Server is running on Ubuntu 22.04 ### Version of Immich Server 1.94.1 ### Version of Immich Mobile App 1.94.1 ### Platform with the issue - [X] Server - [X] Web - [ ] Mobile ### Your docker-compose.yml content ```YAML version: "3.8" services: immich-server: container_name: immich_server image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} command: [ "start.sh", "immich" ] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload env_file: - .env ports: - 2283:3001 depends_on: - redis - database restart: always immich-microservices: container_name: immich_microservices image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} # extends: # file: hwaccel.yml # service: hwaccel command: [ "start.sh", "microservices" ] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload env_file: - .env depends_on: - redis - database restart: always immich-machine-learning: container_name: immich_machine_learning image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release} volumes: - model-cache:/cache env_file: - .env restart: always # immich-web: # container_name: immich_web # image: ghcr.io/immich-app/immich-web:${IMMICH_VERSION:-release} # env_file: # - .env # restart: always redis: container_name: immich_redis image: redis:6.2-alpine@sha256:70a7a5b641117670beae0d80658430853896b5ef269ccf00d1827427e3263fa3 restart: always database: container_name: immich_postgres image: tensorchord/pgvecto-rs:pg14-v0.1.11 env_file: - .env environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} volumes: - pgdata:/var/lib/postgresql/data restart: always # immich-proxy: # container_name: immich_proxy # image: ghcr.io/immich-app/immich-proxy:${IMMICH_VERSION:-release} # environment: # # Make sure these values get passed through from the env file # - IMMICH_SERVER_URL # - IMMICH_WEB_URL # ports: # - 2283:8080 # depends_on: # - immich-server # - immich-web # restart: always volumes: pgdata: model-cache: ``` ### Your .env content ```Shell # You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables # The location where your uploaded files are stored UPLOAD_LOCATION=/mnt/disk1/immich-app # The Immich version to use. You can pin this to a specific version like "v1.71.0" IMMICH_VERSION=release # Connection secrets for postgres and typesense. You should change these to random passwords TYPESENSE_API_KEY=some-random-text DB_PASSWORD=postgres # The values below this line do not need to be changed ################################################################################### DB_HOSTNAME=immich_postgres DB_USERNAME=postgres DB_DATABASE_NAME=immich REDIS_HOSTNAME=immich_redis ``` ### Reproduction steps ```bash 1.1. Login to Immich web interface 2. Look at bottom left side of screen for server information ``` ### Additional information I'm exposing this through NGINX proxy manager using my own domain if this helps.
OVERLORD commented 2026-02-05 05:12:27 +03:00
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@schuhbacca commented on GitHub (Feb 2, 2024):

Please enable websockets.

@schuhbacca commented on GitHub (Feb 2, 2024): Please enable websockets.
OVERLORD commented 2026-02-05 05:12:29 +03:00
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@bo0tzz commented on GitHub (Feb 2, 2024):

https://github.com/immich-app/immich/discussions/6857#discussioncomment-8346768

@bo0tzz commented on GitHub (Feb 2, 2024): https://github.com/immich-app/immich/discussions/6857#discussioncomment-8346768
OVERLORD commented 2026-02-05 05:12:33 +03:00
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@hiddenpcmaster commented on GitHub (Feb 2, 2024):

Please enable websockets.

Wow! Thanks. That was fast and easy. I feel like such a dope.

@hiddenpcmaster commented on GitHub (Feb 2, 2024): > Please enable websockets. Wow! Thanks. That was fast and easy. I feel like such a dope.
OVERLORD commented 2026-02-05 05:12:35 +03:00
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@2nistechworld commented on GitHub (Feb 5, 2024):

Hello,

How do we enable WebSocket? I' m using docker-swag as reverse proxy based on Nginx.

Thanks !

@2nistechworld commented on GitHub (Feb 5, 2024): Hello, How do we enable WebSocket? I' m using docker-swag as reverse proxy based on Nginx. Thanks !
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Reference: immich-app/immich#2113
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