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Cannot backup a single video #2079

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opened 2026-02-05 05:01:20 +03:00 by OVERLORD · 5 comments
OVERLORD commented 2026-02-05 05:01:20 +03:00
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Originally created by @PilaScat on GitHub (Jan 29, 2024).

The bug

I installed immich 2 months ago, it backed up all files except a single video, I don't understand why, maybe it's because it was done at the turn of the year (23-24)?

The OS that Immich Server is running on

unRAID 6.12.6

Version of Immich Server

v1.93.3

Version of Immich Mobile App

v1.93.3

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

Running on docker with imagegenius/immich:latest image plus redis and postegres shared between my projects (yes tensorchord/pgvecto-rs)

Your .env content

Default, nothing particular

Reproduction steps

1. Did the video
2. Not syncing

Additional information

Video desc
Screenshot_20240129_152010_Gallery
Error from immich (can't find relevant logs)
Screenshot_20240129_151722_One UI Home

Originally created by @PilaScat on GitHub (Jan 29, 2024). ### The bug I installed immich 2 months ago, it backed up all files except a single video, I don't understand why, maybe it's because it was done at the turn of the year (23-24)? ### The OS that Immich Server is running on unRAID 6.12.6 ### Version of Immich Server v1.93.3 ### Version of Immich Mobile App v1.93.3 ### Platform with the issue - [X] Server - [ ] Web - [X] Mobile ### Your docker-compose.yml content ```YAML Running on docker with imagegenius/immich:latest image plus redis and postegres shared between my projects (yes tensorchord/pgvecto-rs) ``` ### Your .env content ```Shell Default, nothing particular ``` ### Reproduction steps ```bash 1. Did the video 2. Not syncing ``` ### Additional information Video desc ![Screenshot_20240129_152010_Gallery](https://github.com/immich-app/immich/assets/12989749/96416adf-dbda-4bd4-a87c-4daa132593c0) Error from immich (can't find relevant logs) ![Screenshot_20240129_151722_One UI Home](https://github.com/immich-app/immich/assets/12989749/3857b901-3673-4c81-a3a7-34d2573be4aa)
OVERLORD commented 2026-02-05 05:01:28 +03:00
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@alextran1502 commented on GitHub (Jan 29, 2024):

Using latest tag generally a bad idea because it could be tag used for development. Try to pin it to a specific version

@alextran1502 commented on GitHub (Jan 29, 2024): Using latest tag generally a bad idea because it could be tag used for development. Try to pin it to a specific version
OVERLORD commented 2026-02-05 05:01:34 +03:00
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@martabal commented on GitHub (Jan 29, 2024):

Using latest tag generally a bad idea because it could be tag used for development. Try to pin it to a specific version

He's using the AIO image. The latest tag is just an alias for the latest Immich release

@martabal commented on GitHub (Jan 29, 2024): > Using latest tag generally a bad idea because it could be tag used for development. Try to pin it to a specific version He's using the AIO image. The `latest` tag is just an alias for the latest Immich release
OVERLORD commented 2026-02-05 05:01:39 +03:00
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@PilaScat commented on GitHub (Jan 29, 2024):

Using latest tag generally a bad idea because it could be tag used for development. Try to pin it to a specific version

Isn't the problem, I have tried even reinstalling a specific fixed version but same

@PilaScat commented on GitHub (Jan 29, 2024): > Using latest tag generally a bad idea because it could be tag used for development. Try to pin it to a specific version Isn't the problem, I have tried even reinstalling a specific fixed version but same
OVERLORD commented 2026-02-05 05:01:41 +03:00
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@martabal commented on GitHub (Jan 29, 2024):

Is your video corrupted ?

Did you try to upload it on the web app ?

@martabal commented on GitHub (Jan 29, 2024): Is your video corrupted ? Did you try to upload it on the web app ?
OVERLORD commented 2026-02-05 05:01:51 +03:00
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@alextran1502 commented on GitHub (Jan 29, 2024):

@PilaScat Are you using a reverse proxy? The video seems large and might be killed by the background process before finishing backing up.

Can you upload it in the app?

@alextran1502 commented on GitHub (Jan 29, 2024): @PilaScat Are you using a reverse proxy? The video seems large and might be killed by the background process before finishing backing up. Can you upload it in the app?
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Reference: immich-app/immich#2079
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