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Background upload not working for me on IOS 16.5 #2067

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opened 2026-02-05 04:56:20 +03:00 by OVERLORD · 4 comments
OVERLORD commented 2026-02-05 04:56:20 +03:00
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Originally created by @NFever on GitHub (Jan 27, 2024).

The bug

Background upload is not working for me on IOS 16.5.

Mobile App is giving no logs about it and immich server log says "Websocket Disconnected" every time I put the mobile app in the background (I assume this could be the issue). Background app refresh is activated. Also the mobile app says background backup is running, but when I leave the app letting it run, photos/videos won't upload, progress resets back to 0% when I open the app again.

WhatsApp Image 2024-01-27 at 11 15 55

The OS that Immich Server is running on

Synology NAS (xpenology)

Version of Immich Server

1.93.3

Version of Immich Mobile App

1.93.2 (IOS)

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

version: "3.8"

#
# WARNING: Make sure to use the docker-compose.yml of the current release:
#
# https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml
#
# The compose file on main may not be compatible with the latest release.
#

name: immich

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    command: [ "start.sh", "immich" ]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    ports:
      - 2283:3001
    depends_on:
      - redis
      - database
    restart: always

  immich-microservices:
    container_name: immich_microservices
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends:
    #   file: hwaccel.yml
    #   service: hwaccel
    command: [ "start.sh", "microservices" ]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    depends_on:
      - redis
      - database
    restart: always

  immich-machine-learning:
    container_name: immich_machine_learning
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    volumes:
      - ./model-cache:/cache
    env_file:
      - .env
    restart: always

  redis:
    container_name: immich_redis
    image: redis:6.2-alpine@sha256:b6124ab2e45cc332e16398022a411d7e37181f21ff7874835e0180f56a09e82a
    restart: always

  database:
    container_name: immich_postgres
    image: tensorchord/pgvecto-rs:pg14-v0.1.11@sha256:0335a1a22f8c5dd1b697f14f079934f5152eaaa216c09b61e293be285491f8ee
    env_file:
      - .env
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
    volumes:
      - ./pgdata:/var/lib/postgresql/data
    restart: always

volumes:
  pgdata:
  model-cache:

Your .env content

# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION=./photos

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release

# Connection secret for postgres. You should change it to a random password
DB_PASSWORD=postgres

# The values below this line do not need to be changed
###################################################################################
DB_HOSTNAME=immich_postgres
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

REDIS_HOSTNAME=immich_redis

Reproduction steps

1. Enable backups and background backups in mobile app
2. Leave the app running in the background
3. Give it some time and check if photos or videos are being uploaded (they're not for me)

Additional information

I would assume this is an IOS problem, but I wanted to confirm if this could be somehow solved by you. Thank you for your time and your great work.

Originally created by @NFever on GitHub (Jan 27, 2024). ### The bug Background upload is not working for me on IOS 16.5. Mobile App is giving no logs about it and immich server log says "Websocket Disconnected" every time I put the mobile app in the background (I assume this could be the issue). Background app refresh is activated. Also the mobile app says background backup is running, but when I leave the app letting it run, photos/videos won't upload, progress resets back to 0% when I open the app again. ![WhatsApp Image 2024-01-27 at 11 15 55](https://github.com/immich-app/immich/assets/92582551/9e8bd114-1b1a-421d-b3f7-817834b85287) ### The OS that Immich Server is running on Synology NAS (xpenology) ### Version of Immich Server 1.93.3 ### Version of Immich Mobile App 1.93.2 (IOS) ### Platform with the issue - [ ] Server - [ ] Web - [X] Mobile ### Your docker-compose.yml content ```YAML version: "3.8" # # WARNING: Make sure to use the docker-compose.yml of the current release: # # https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml # # The compose file on main may not be compatible with the latest release. # name: immich services: immich-server: container_name: immich_server image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} command: [ "start.sh", "immich" ] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload - /etc/localtime:/etc/localtime:ro env_file: - .env ports: - 2283:3001 depends_on: - redis - database restart: always immich-microservices: container_name: immich_microservices image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} # extends: # file: hwaccel.yml # service: hwaccel command: [ "start.sh", "microservices" ] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload - /etc/localtime:/etc/localtime:ro env_file: - .env depends_on: - redis - database restart: always immich-machine-learning: container_name: immich_machine_learning image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release} volumes: - ./model-cache:/cache env_file: - .env restart: always redis: container_name: immich_redis image: redis:6.2-alpine@sha256:b6124ab2e45cc332e16398022a411d7e37181f21ff7874835e0180f56a09e82a restart: always database: container_name: immich_postgres image: tensorchord/pgvecto-rs:pg14-v0.1.11@sha256:0335a1a22f8c5dd1b697f14f079934f5152eaaa216c09b61e293be285491f8ee env_file: - .env environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} volumes: - ./pgdata:/var/lib/postgresql/data restart: always volumes: pgdata: model-cache: ``` ### Your .env content ```Shell # You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables # The location where your uploaded files are stored UPLOAD_LOCATION=./photos # The Immich version to use. You can pin this to a specific version like "v1.71.0" IMMICH_VERSION=release # Connection secret for postgres. You should change it to a random password DB_PASSWORD=postgres # The values below this line do not need to be changed ################################################################################### DB_HOSTNAME=immich_postgres DB_USERNAME=postgres DB_DATABASE_NAME=immich REDIS_HOSTNAME=immich_redis ``` ### Reproduction steps ```bash 1. Enable backups and background backups in mobile app 2. Leave the app running in the background 3. Give it some time and check if photos or videos are being uploaded (they're not for me) ``` ### Additional information I would assume this is an IOS problem, but I wanted to confirm if this could be somehow solved by you. Thank you for your time and your great work.
OVERLORD commented 2026-02-05 04:56:25 +03:00
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@NFever commented on GitHub (Jan 27, 2024):

Oh and one last thing, I am exposing the immich server through a reverse proxy with a self-signed let's encrypt certificate.

@NFever commented on GitHub (Jan 27, 2024): Oh and one last thing, I am exposing the immich server through a reverse proxy with a self-signed let's encrypt certificate.
OVERLORD commented 2026-02-05 04:56:34 +03:00
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@bo0tzz commented on GitHub (Jan 27, 2024):

Potentially related to #5562

@bo0tzz commented on GitHub (Jan 27, 2024): Potentially related to #5562
OVERLORD commented 2026-02-05 04:56:49 +03:00
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@NFever commented on GitHub (Jan 27, 2024):

I have just tested directly through http and it still does the same thing :(

@NFever commented on GitHub (Jan 27, 2024): I have just tested directly through http and it still does the same thing :(
OVERLORD commented 2026-02-05 04:56:59 +03:00
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@alextran1502 commented on GitHub (Jan 27, 2024):

foreground and background tasks are two different mechanisms. Switching the app from the foreground will disconnect from the WebSocket, as you observe. Background task will pick up eventually based on your usage behavior and how many other apps you have Background App Refresh enabled

@alextran1502 commented on GitHub (Jan 27, 2024): foreground and background tasks are two different mechanisms. Switching the app from the foreground will disconnect from the WebSocket, as you observe. Background task will pick up eventually based on your usage behavior and how many other apps you have Background App Refresh enabled
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Reference: immich-app/immich#2067
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