Shared albums not listed on iOS but are listed in the web #2014

Closed
opened 2026-02-05 04:44:37 +03:00 by OVERLORD · 4 comments
Owner

Originally created by @ghost on GitHub (Jan 19, 2024).

The bug

I have shared 2 albums with the wifes account.. in her iOS there are no albums listed.. but logging into the web she can see the two albums

The OS that Immich Server is running on

ubuntu 22

Version of Immich Server

v1.92.1

Version of Immich Mobile App

v1.92.0-133

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

default

Your .env content

default

Reproduction steps

create an album
share the album with another account
other account can view in web but not iOS

Additional information

No response

Originally created by @ghost on GitHub (Jan 19, 2024). ### The bug I have shared 2 albums with the wifes account.. in her iOS there are no albums listed.. but logging into the web she can see the two albums ### The OS that Immich Server is running on ubuntu 22 ### Version of Immich Server v1.92.1 ### Version of Immich Mobile App v1.92.0-133 ### Platform with the issue - [ ] Server - [ ] Web - [X] Mobile ### Your docker-compose.yml content ```YAML default ``` ### Your .env content ```Shell default ``` ### Reproduction steps ```bash create an album share the album with another account other account can view in web but not iOS ``` ### Additional information _No response_
Author
Owner

@alextran1502 commented on GitHub (Jan 19, 2024):

I am pretty sure the app has to finish calculating the hash for the assets on her phone first before the albums would show up

@alextran1502 commented on GitHub (Jan 19, 2024): I am pretty sure the app has to finish calculating the hash for the assets on her phone first before the albums would show up
Author
Owner

@ghost commented on GitHub (Jan 20, 2024):

Even after two weeks they are still not there?

Has logged her out and back in and still no albums there

@ghost commented on GitHub (Jan 20, 2024): Even after two weeks they are still not there? Has logged her out and back in and still no albums there
Author
Owner

@alextran1502 commented on GitHub (Jan 20, 2024):

Can you check on the Photo page? The spinner has stopped spinning? Also try logout and log back in

@alextran1502 commented on GitHub (Jan 20, 2024): Can you check on the Photo page? The spinner has stopped spinning? Also try logout and log back in
Author
Owner

@ghost commented on GitHub (Jan 22, 2024):

Correct.. the spinner had not finished

I selected a different folder to backup instead of recent so that it would finish faster

And yes the shared folders are now visible

@ghost commented on GitHub (Jan 22, 2024): Correct.. the spinner had not finished I selected a different folder to backup instead of recent so that it would finish faster And yes the shared folders are now visible
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Reference: immich-app/immich#2014