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[BUG] migrating to other machine makes all the files UNTRACKS FILES #1963

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opened 2026-02-05 04:37:49 +03:00 by OVERLORD · 2 comments
OVERLORD commented 2026-02-05 04:37:49 +03:00
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Originally created by @kajvans on GitHub (Jan 8, 2024).

The bug

i moved my immich instance from windows to linux. i made a backup of the postgres database as it says in the documentation then i restored that backup on my linux machine and i moved the entire library folder to my linux machine.
now all the files are marked as UNTRACKS FILES and i cant repair them

/usr/src/app/upload/library/admin/2024/2024-01-07/VID-20240107-WA0002.mp4
/usr/src/app/upload/library/admin/2024/2024-01-07/PXL_20240106_233951202.MP.jpg
/usr/src/app/upload/library/admin/2024/2024-01-07/IMG-20240107-WA0005.jpg

here some of the example files in the repair page.

how do i fix it, do i need to move the folder again restore the backup again or what?

thanks i advance

The OS that Immich Server is running on

Debian

Version of Immich Server

v1.92.1

Version of Immich Mobile App

v1.91.4

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

version: "3.8"

#
# WARNING: Make sure to use the docker-compose.yml of the current release:
#
# https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml
#
# The compose file on main may not be compatible with the latest release.
#

name: immich

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    command: [ "start.sh", "immich" ]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    ports:
      - 2283:3001
    depends_on:
      - database
    restart: always

  immich-microservices:
    container_name: immich_microservices
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends:
    #   file: hwaccel.yml
    #   service: hwaccel
    command: [ "start.sh", "microservices" ]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    depends_on:
      - database
    restart: always

  immich-machine-learning:
    container_name: immich_machine_learning
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: always

  database:
    container_name: immich_postgres
    image: tensorchord/pgvecto-rs:pg14-v0.1.11@sha256:0335a1a22f8c5dd1b697f14f079934f5152eaaa216c09b61e293be285491f8ee
    env_file:
      - .env
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
    volumes:
      - pgdata:/var/lib/postgresql/data
    restart: always

volumes:
  pgdata:
  model-cache:

networks:
 default:
  external: true
  name: services

Your .env content

# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION=./library

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release

# Connection secret for postgres. You should change it to a random password
DB_PASSWORD=postgres

# The values below this line do not need to be changed
###################################################################################
DB_HOSTNAME=immich_postgres
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

REDIS_HOSTNAME=paperless-broker-1

Reproduction steps

1. windows instance
2. stop servers except postgres make backup
3. move library to linux machine
4. run restore steps

Additional information

No response

Originally created by @kajvans on GitHub (Jan 8, 2024). ### The bug i moved my immich instance from windows to linux. i made a backup of the postgres database as it says in the documentation then i restored that backup on my linux machine and i moved the entire library folder to my linux machine. now all the files are marked as UNTRACKS FILES and i cant repair them ``` /usr/src/app/upload/library/admin/2024/2024-01-07/VID-20240107-WA0002.mp4 /usr/src/app/upload/library/admin/2024/2024-01-07/PXL_20240106_233951202.MP.jpg /usr/src/app/upload/library/admin/2024/2024-01-07/IMG-20240107-WA0005.jpg ``` here some of the example files in the repair page. how do i fix it, do i need to move the folder again restore the backup again or what? thanks i advance ### The OS that Immich Server is running on Debian ### Version of Immich Server v1.92.1 ### Version of Immich Mobile App v1.91.4 ### Platform with the issue - [X] Server - [ ] Web - [ ] Mobile ### Your docker-compose.yml content ```YAML version: "3.8" # # WARNING: Make sure to use the docker-compose.yml of the current release: # # https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml # # The compose file on main may not be compatible with the latest release. # name: immich services: immich-server: container_name: immich_server image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} command: [ "start.sh", "immich" ] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload - /etc/localtime:/etc/localtime:ro env_file: - .env ports: - 2283:3001 depends_on: - database restart: always immich-microservices: container_name: immich_microservices image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} # extends: # file: hwaccel.yml # service: hwaccel command: [ "start.sh", "microservices" ] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload - /etc/localtime:/etc/localtime:ro env_file: - .env depends_on: - database restart: always immich-machine-learning: container_name: immich_machine_learning image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release} volumes: - model-cache:/cache env_file: - .env restart: always database: container_name: immich_postgres image: tensorchord/pgvecto-rs:pg14-v0.1.11@sha256:0335a1a22f8c5dd1b697f14f079934f5152eaaa216c09b61e293be285491f8ee env_file: - .env environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} volumes: - pgdata:/var/lib/postgresql/data restart: always volumes: pgdata: model-cache: networks: default: external: true name: services ``` ### Your .env content ```Shell # You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables # The location where your uploaded files are stored UPLOAD_LOCATION=./library # The Immich version to use. You can pin this to a specific version like "v1.71.0" IMMICH_VERSION=release # Connection secret for postgres. You should change it to a random password DB_PASSWORD=postgres # The values below this line do not need to be changed ################################################################################### DB_HOSTNAME=immich_postgres DB_USERNAME=postgres DB_DATABASE_NAME=immich REDIS_HOSTNAME=paperless-broker-1 ``` ### Reproduction steps ```bash 1. windows instance 2. stop servers except postgres make backup 3. move library to linux machine 4. run restore steps ``` ### Additional information _No response_
OVERLORD commented 2026-02-05 04:37:56 +03:00
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@JK-KL commented on GitHub (Jan 9, 2024):

same

@JK-KL commented on GitHub (Jan 9, 2024): same
OVERLORD commented 2026-02-05 04:37:59 +03:00
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@kajvans commented on GitHub (Jan 9, 2024):

oke i found the answer. you really need to enter the docker container using a other wsl machine or own command prompt will not work. don't know why but it is like that. just enter the postgres container in your docker than do the backup command and than save the file.

to enter the container go to docker desktop than click the three dots and select enter terminal.
execute the command here.
then go to the file tab.
click on the file and select save.

now you have back-upt your database

@kajvans commented on GitHub (Jan 9, 2024): oke i found the answer. you really need to enter the docker container using a other wsl machine or own command prompt will not work. don't know why but it is like that. just enter the postgres container in your docker than do the backup command and than save the file. to enter the container go to docker desktop than click the three dots and select enter terminal. execute the command here. then go to the file tab. click on the file and select save. now you have back-upt your database
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Reference: immich-app/immich#1963
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