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[BUG] some local images are missing (/ ignored / not recognized) in immich app #1943

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opened 2026-02-05 04:33:23 +03:00 by OVERLORD · 10 comments
OVERLORD commented 2026-02-05 04:33:23 +03:00
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Originally created by @Hyffer on GitHub (Jan 5, 2024).

The bug

I am using the official android app to back up my photos. The app works great and It detect all picture folders, except that some of images are missing in immich app. (The missing images is visible in my phone's native gallery app. And other images in the same directory as the missing ones are showing up correctly in immich.)

I suppose the metadata of image is to be blame. Although I am not familiar with exif kind of things, another gallery app (Les Pas, shows the image, but) says the image size is 0w*0h, which is definitely incorrect. The image is posted below.
-990f2baad6699c6

(to avoid picture got compressed and metadata got lost, I also make it a zip pack)
-990f2baad6699c6.jpg.zip

Now I guess that the immich app actually do read in this image, but due to some metadata related errors, it skips this one. (But I don't see anything related in logs)

BTW in most cases it should not be a problem, photos we take will have correct metadata. My situation is this "broken" image is saved from a chat app (QQ, which is commonly used in China), and lots of images saved from it have the same issue (like the size 0w*0h I mentioned).

The OS that Immich Server is running on

ubuntu 22.04

Version of Immich Server

v1.91.4

Version of Immich Mobile App

v1.91.4

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

(This problem should has nothing to do with server.)

version: "3.8"
name: immich
services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    command: [ "start.sh", "immich" ]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    ports:
      - 2283:3001
    depends_on:
      - redis
      - database
    restart: always

  immich-microservices:
    container_name: immich_microservices
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends:
    #   file: hwaccel.yml
    #   service: hwaccel
    command: [ "start.sh", "microservices" ]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    depends_on:
      - redis
      - database
    restart: always

  immich-machine-learning:
    container_name: immich_machine_learning
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: always

  redis:
    container_name: immich_redis
    image: redis:6.2-alpine@sha256:b6124ab2e45cc332e16398022a411d7e37181f21ff7874835e0180f56a09e82a
    restart: always

  database:
    container_name: immich_postgres
    image: tensorchord/pgvecto-rs:pg14-v0.1.11@sha256:0335a1a22f8c5dd1b697f14f079934f5152eaaa216c09b61e293be285491f8ee
    env_file:
      - .env
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
    volumes:
      - pgdata:/var/lib/postgresql/data
    restart: always

volumes:
  pgdata:
  model-cache:

Your .env content

UPLOAD_LOCATION=./immich-library
IMMICH_VERSION=release
DB_PASSWORD=postgres
DB_HOSTNAME=immich_postgres
DB_USERNAME=postgres
DB_DATABASE_NAME=immich
REDIS_HOSTNAME=immich_redis

Reproduction steps

1. On Android(I don't know if iOS has the same thing), download the picture I posted and copy it to image folder
2. You can see it does not show up in immich app

Additional information

No response

Originally created by @Hyffer on GitHub (Jan 5, 2024). ### The bug I am using the official android app to back up my photos. The app works great and It detect all picture folders, except that some of images are missing in immich app. (The missing images is visible in my phone's native gallery app. And other images in the same directory as the missing ones are showing up correctly in immich.) I suppose the metadata of image is to be blame. Although I am not familiar with exif kind of things, another gallery app (Les Pas, shows the image, but) says the image size is 0w*0h, which is definitely incorrect. The image is posted below. ![-990f2baad6699c6](https://github.com/immich-app/immich/assets/58105986/0980339b-774a-403c-9477-4c3f4dc1a6b3) (to avoid picture got compressed and metadata got lost, I also make it a zip pack) [-990f2baad6699c6.jpg.zip](https://github.com/immich-app/immich/files/13843655/-990f2baad6699c6.jpg.zip) Now I guess that the immich app actually do read in this image, but due to some metadata related errors, it skips this one. (But I don't see anything related in logs) BTW in most cases it should not be a problem, photos we take will have correct metadata. My situation is this "broken" image is saved from a chat app (QQ, which is commonly used in China), and lots of images saved from it have the same issue (like the size 0w*0h I mentioned). ### The OS that Immich Server is running on ubuntu 22.04 ### Version of Immich Server v1.91.4 ### Version of Immich Mobile App v1.91.4 ### Platform with the issue - [ ] Server - [ ] Web - [X] Mobile ### Your docker-compose.yml content ```YAML (This problem should has nothing to do with server.) version: "3.8" name: immich services: immich-server: container_name: immich_server image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} command: [ "start.sh", "immich" ] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload - /etc/localtime:/etc/localtime:ro env_file: - .env ports: - 2283:3001 depends_on: - redis - database restart: always immich-microservices: container_name: immich_microservices image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} # extends: # file: hwaccel.yml # service: hwaccel command: [ "start.sh", "microservices" ] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload - /etc/localtime:/etc/localtime:ro env_file: - .env depends_on: - redis - database restart: always immich-machine-learning: container_name: immich_machine_learning image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release} volumes: - model-cache:/cache env_file: - .env restart: always redis: container_name: immich_redis image: redis:6.2-alpine@sha256:b6124ab2e45cc332e16398022a411d7e37181f21ff7874835e0180f56a09e82a restart: always database: container_name: immich_postgres image: tensorchord/pgvecto-rs:pg14-v0.1.11@sha256:0335a1a22f8c5dd1b697f14f079934f5152eaaa216c09b61e293be285491f8ee env_file: - .env environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} volumes: - pgdata:/var/lib/postgresql/data restart: always volumes: pgdata: model-cache: ``` ### Your .env content ```Shell UPLOAD_LOCATION=./immich-library IMMICH_VERSION=release DB_PASSWORD=postgres DB_HOSTNAME=immich_postgres DB_USERNAME=postgres DB_DATABASE_NAME=immich REDIS_HOSTNAME=immich_redis ``` ### Reproduction steps ```bash 1. On Android(I don't know if iOS has the same thing), download the picture I posted and copy it to image folder 2. You can see it does not show up in immich app ``` ### Additional information _No response_
OVERLORD added the 📱mobile label 2026-02-05 04:33:23 +03:00
OVERLORD commented 2026-02-05 04:33:33 +03:00
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@Hyffer commented on GitHub (Jan 6, 2024):

It is so wired, cannot even reproduce the issue on android emulator.

I connected to my phone and find this problem is caused by flutter_photo_manager filtering out those 0w*0h pictures. My current workaround is manually set filterOption when calling getAssetPathList. There is a param called ignoreSize inside, setting it to true solves the problem. But I don't know will it brings side effects when doing so.
截屏2024-01-06 23 01 34

And there is another call I think should also need modifying. (pure guess, I know little about this code strucure)
截屏2024-01-06 23 05 49

I also open an issue on flutter_photo_manager repository: https://github.com/fluttercandies/flutter_photo_manager/issues/1069

Wondering if anyone could reproduce the issue. (My device is android 10, EMUI 11.0.0). If it is only a problem of my phone, maybe I should fix it myself XD.

@Hyffer commented on GitHub (Jan 6, 2024): It is so wired, cannot even reproduce the issue on android emulator. I connected to my phone and find this problem is caused by flutter_photo_manager filtering out those 0w*0h pictures. My current workaround is manually set `filterOption` when calling `getAssetPathList`. There is a param called `ignoreSize` inside, setting it to true solves the problem. But I don't know will it brings side effects when doing so. <img width="631" alt="截屏2024-01-06 23 01 34" src="https://github.com/immich-app/immich/assets/58105986/a63ed3ab-b971-4d34-9f48-9c65e6d3ee3c"> And there is another call I think should also need modifying. (pure guess, I know little about this code strucure) <img width="642" alt="截屏2024-01-06 23 05 49" src="https://github.com/immich-app/immich/assets/58105986/c94cef36-b8d3-4d1c-b677-4ac9473e0eab"> I also open an issue on flutter_photo_manager repository: https://github.com/fluttercandies/flutter_photo_manager/issues/1069 Wondering if anyone could reproduce the issue. (My device is android 10, EMUI 11.0.0). If it is only a problem of my phone, maybe I should fix it myself XD.
OVERLORD commented 2026-02-05 04:33:36 +03:00
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@phynias commented on GitHub (Jun 15, 2024):

Wondering if this is still the fix. Just noticed MP images are being ignored for me as well. I'm on 1.106.3

UPDATE: just realized my issue is different. the exif data on my photos looks good. just seems to be random MP.jpg files are missing.

@phynias commented on GitHub (Jun 15, 2024): Wondering if this is still the fix. Just noticed MP images are being ignored for me as well. I'm on 1.106.3 UPDATE: just realized my issue is different. the exif data on my photos looks good. just seems to be random MP.jpg files are missing.
OVERLORD commented 2026-02-05 04:33:39 +03:00
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@miahi commented on GitHub (Jun 22, 2024):

I seem to have the same problem as @phynias - the immich Android app does not show some local photos at all. Today I took a few photos with my phone in a ~30 seconds interval, one of the photos appears in the immich app's "Photos" tab (and it's synced on the server), the others do not. Other photo apps on the device (samsung/google photos) do show these photos and they were taken with the same app (samsung camera) without stopping so I don't think it's a metadata issue.

I tried removing the directory from the "Backup Albums" list and re-adding it, the same photos are not shown. I took 30 photos today (all in the 'Camera' album/directory) and about half of them are not shown in the app and not synced to server.

I attached screenshots of the immich app with all the photos it shows for today and google photos with all the photos it shows for today, and circled the photos that immich does not show (immich does show some other photos between the ones that it does see in google photos, but those are from the whatsapp photos album). So about half of them are not seen and I don't see any pattern or rule for this.

signal-2024-06-22-162244
signal-2024-06-22-162317

Also, when I go to Backup Albums to select the albums to back up, then click the icon on the right to check the contents, the missing photos are shown there.

Two of the photos from today that do not show are reported in the app log as duplicates and I created 10546 for them, but the others are still not explained.

I attached one of the photos in original here: 20240622_140906.zip

@miahi commented on GitHub (Jun 22, 2024): I seem to have the same problem as @phynias - the immich Android app does not show some local photos at all. Today I took a few photos with my phone in a ~30 seconds interval, one of the photos appears in the immich app's "Photos" tab (and it's synced on the server), the others do not. Other photo apps on the device (samsung/google photos) do show these photos and they were taken with the same app (samsung camera) without stopping so I don't think it's a metadata issue. I tried removing the directory from the "Backup Albums" list and re-adding it, the same photos are not shown. I took 30 photos today (all in the 'Camera' album/directory) and about half of them are not shown in the app and not synced to server. I attached screenshots of the immich app with all the photos it shows for today and google photos with all the photos it shows for today, and circled the photos that immich does not show (immich does show some other photos between the ones that it does see in google photos, but those are from the whatsapp photos album). So about half of them are not seen and I don't see any pattern or rule for this. ![signal-2024-06-22-162244](https://github.com/immich-app/immich/assets/5766386/3fef60f2-e31d-461d-9946-61115d10b8ca) ![signal-2024-06-22-162317](https://github.com/immich-app/immich/assets/5766386/d628593d-dfb0-434c-805e-f9b09de1fa07) Also, when I go to Backup Albums to select the albums to back up, then click the icon on the right to check the contents, the missing photos are shown there. Two of the photos from today that do not show are reported in the app log as duplicates and I created [10546](https://github.com/immich-app/immich/issues/10546) for them, but the others are still not explained. I attached one of the photos in original here: [20240622_140906.zip](https://github.com/user-attachments/files/15937103/20240622_140906.zip)
OVERLORD commented 2026-02-05 04:33:44 +03:00
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@miahi commented on GitHub (Jun 23, 2024):

As discussed in https://github.com/immich-app/immich/issues/10546, my issue is caused by moving the data to a different phone without resetting the immich persistent storage - it seems that immich is not supporting it at this point.

@miahi commented on GitHub (Jun 23, 2024): As discussed in https://github.com/immich-app/immich/issues/10546, my issue is caused by moving the data to a different phone without resetting the immich persistent storage - it seems that immich is not supporting it at this point.
OVERLORD commented 2026-02-05 04:33:48 +03:00
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@wioo commented on GitHub (Aug 14, 2024):

Something similar here. Immich android app wont show pictures saved from signal app. Map Pictures on local storage has more than 120 pictures bit Immich shows only 37.

@wioo commented on GitHub (Aug 14, 2024): Something similar here. Immich android app wont show pictures saved from signal app. Map Pictures on local storage has more than 120 pictures bit Immich shows only 37.
OVERLORD commented 2026-02-05 04:33:51 +03:00
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@lead0r commented on GitHub (Oct 13, 2024):

I have the same problem as well. Different images that have been created the same way on the same day in the same local folder on Android (i.e., taken with the same camera app). Some of them appear on Immich, some do not. All of them visible in gallery apps outside of Immich

@lead0r commented on GitHub (Oct 13, 2024): I have the same problem as well. Different images that have been created the same way on the same day in the same local folder on Android (i.e., taken with the same camera app). Some of them appear on Immich, some do not. All of them visible in gallery apps outside of Immich
OVERLORD commented 2026-02-05 04:33:54 +03:00
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@dmankl commented on GitHub (Oct 31, 2024):

I am having the issue as well, I thought it was because of the permission showing "photos and videos accessed within the last 24 hours" but as described as above it shows up when you click on the album in backup

@dmankl commented on GitHub (Oct 31, 2024): I am having the issue as well, I thought it was because of the permission showing "photos and videos accessed within the last 24 hours" but as described as above it shows up when you click on the album in backup
OVERLORD commented 2026-02-05 04:33:56 +03:00
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@Hyffer commented on GitHub (Jul 12, 2025):

Recently I came back to track down the problem. Actually, my original problem is caused by abnormal values in MediaStore. Those pictures do not show up in immich are those whose width and height properties are "null"(missing) in MediaStore database.

Image
(this screenshot comes from the app https://github.com/eurozulu/MediastoreView. I use it to inspect the MediaStore database.)

The problem has nothing to do with the pictures built-in exif metadata. Immich uses flutter_photo_manager to get picture assets from MediaStore, using height and width column as filters, filtering out those pictures with missing values. Other apps might have different techniques to read pictures and shows different behaviors. (And thus some other apps might report the pictures are "0 in width, 0 in height".)

I guess some unintended things happened when those pictures were stored into MediaStore, leaving width and height properties missing. Theoretically those values should not be "null".

@phynias @wioo @lead0r @dmankl If you are still facing the issue and don't know the causes, you can try to move the missing picture to trash can and then restore it in native gallery app. In that way MediaStore will probably refill width and height column.

@Hyffer commented on GitHub (Jul 12, 2025): Recently I came back to track down the problem. Actually, my original problem is caused by abnormal values in [MediaStore](https://developer.android.com/reference/android/provider/MediaStore.MediaColumns#HEIGHT). Those pictures do not show up in immich are those whose width and height properties are "null"(missing) in MediaStore database. ![Image](https://github.com/user-attachments/assets/d97bad07-fb53-4f25-b648-2819fa7757df) (this screenshot comes from the app https://github.com/eurozulu/MediastoreView. I use it to inspect the MediaStore database.) **The problem has nothing to do with the pictures built-in exif metadata.** Immich uses [flutter_photo_manager](https://github.com/fluttercandies/flutter_photo_manager) to get picture assets from MediaStore, using height and width column as filters, filtering out those pictures with missing values. Other apps might have different techniques to read pictures and shows different behaviors. (And thus some other apps might report the pictures are "0 in width, 0 in height".) I guess some unintended things happened when those pictures were stored into MediaStore, leaving width and height properties missing. Theoretically those values should not be "null". @phynias @wioo @lead0r @dmankl If you are still facing the issue and don't know the causes, you can try to move the missing picture to trash can and then restore it in native gallery app. In that way MediaStore will probably refill width and height column.
OVERLORD commented 2026-02-05 04:33:58 +03:00
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@Hyffer commented on GitHub (Jul 12, 2025):

closed as this issue is not caused by immich

@Hyffer commented on GitHub (Jul 12, 2025): closed as this issue is not caused by immich
OVERLORD commented 2026-02-05 04:34:03 +03:00
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@shenlong-tanwen commented on GitHub (Jul 12, 2025):

@Hyffer Thanks a lot for digging deeper. However, I believe we should still show them in the app as the other native galleries do not have a problem displaying them.

We migrated the app to an in-house sync mechanism that does not use photo_manager. It is under testing and should be released in the upcoming weeks. We have more control over the sync now and we pull directly from MediaStore, so nothing should get filtered out.

We also have a toggle on the current app to disable the default filtering from photo_manager. For others with the issue, check if you have the “Use Alternate device album sync filter” setting enabled under the app’s Advanced setting, and check if all your images show up on the timeline now.

@shenlong-tanwen commented on GitHub (Jul 12, 2025): @Hyffer Thanks a lot for digging deeper. However, I believe we should still show them in the app as the other native galleries do not have a problem displaying them. We migrated the app to an in-house sync mechanism that does not use `photo_manager`. It is under testing and should be released in the upcoming weeks. We have more control over the sync now and we pull directly from MediaStore, so nothing should get filtered out. We also have a toggle on the current app to disable the default filtering from `photo_manager`. For others with the issue, check if you have the “Use Alternate device album sync filter” setting enabled under the app’s Advanced setting, and check if all your images show up on the timeline now.
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