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Code Issues 26 Packages Projects Releases 10 Wiki Activity

[BUG] Unsupported file type IMG_0707.largeThumbnail #1913

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opened 2026-02-05 04:25:11 +03:00 by OVERLORD · 5 comments
OVERLORD commented 2026-02-05 04:25:11 +03:00
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Originally created by @bernard-dagdagan on GitHub (Jan 1, 2024).

The bug

When backing up iPhone 12 Pro album via Immich iOS app (1.91.4 build.132), certain photos raise an error in AssetService - e.g. "Unsupported file type IMG_0707.largeThumbnail". The photos themselves are unable to be shared from the iPhone via the Photos app. When I attempt to share these files, iOS rejects it and shows error message "Unable to share. There was an error while preparing to share." So this seems like an iOS problem, but this iOS problem halts the entire backup. It would be very helpful if the errors were logged and the backup still continued with the remainder of the files.

immich server logs attached.
immich_server_logs.txt

The OS that Immich Server is running on

RHEL8.9

Version of Immich Server

1.91.4

Version of Immich Mobile App

1.91.4 build.132

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

version: "3.8"

#
# WARNING: Make sure to use the docker-compose.yml of the current release:
#
# https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml
#
# The compose file on main may not be compatible with the latest release.
#

name: immich

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    command: [ "start.sh", "immich" ]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    ports:
      - 2283:3001
    depends_on:
      - redis
      - database
    restart: always

  immich-microservices:
    container_name: immich_microservices
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends:
    #   file: hwaccel.yml
    #   service: hwaccel
    command: [ "start.sh", "microservices" ]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    depends_on:
      - redis
      - database
    restart: always

  immich-machine-learning:
    container_name: immich_machine_learning
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: always

  redis:
    container_name: immich_redis
    image: redis:6.2-alpine@sha256:b6124ab2e45cc332e16398022a411d7e37181f21ff7874835e0180f56a09e82a
    restart: always

  database:
    container_name: immich_postgres
    image: tensorchord/pgvecto-rs:pg14-v0.1.11@sha256:0335a1a22f8c5dd1b697f14f079934f5152eaaa216c09b61e293be285491f8ee
    env_file:
      - .env
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
    volumes:
      - pgdata:/var/lib/postgresql/data
    restart: always

volumes:
  pgdata:
  model-cache:

Your .env content

# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION="/srv/raid/immicher/upload"

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION="v1.91.4"

# Connection secret for postgres. You should change it to a random password
DB_PASSWORD=redacted

# The values below this line do not need to be changed
###################################################################################
DB_HOSTNAME=immich_postgres
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

REDIS_HOSTNAME=immich_redis

Reproduction steps

1.On Immich App upper right corner, click Backup button
2.Select "Recents (All)" Album
3.Click "Start Backup"
4.Wait until backup fails (first occurrence) or hangs indefinitely (subsequent attempts to load after first failure).

Additional information

No response

Originally created by @bernard-dagdagan on GitHub (Jan 1, 2024). ### The bug When backing up iPhone 12 Pro album via Immich iOS app (1.91.4 build.132), certain photos raise an error in AssetService - e.g. "Unsupported file type IMG_0707.largeThumbnail". The photos themselves are unable to be shared from the iPhone via the Photos app. When I attempt to share these files, iOS rejects it and shows error message "Unable to share. There was an error while preparing to share." So this seems like an iOS problem, but this iOS problem halts the entire backup. It would be very helpful if the errors were logged and the backup still continued with the remainder of the files. immich server logs attached. [immich_server_logs.txt](https://github.com/immich-app/immich/files/13802245/immich_server_logs.txt) ### The OS that Immich Server is running on RHEL8.9 ### Version of Immich Server 1.91.4 ### Version of Immich Mobile App 1.91.4 build.132 ### Platform with the issue - [X] Server - [ ] Web - [X] Mobile ### Your docker-compose.yml content ```YAML version: "3.8" # # WARNING: Make sure to use the docker-compose.yml of the current release: # # https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml # # The compose file on main may not be compatible with the latest release. # name: immich services: immich-server: container_name: immich_server image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} command: [ "start.sh", "immich" ] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload - /etc/localtime:/etc/localtime:ro env_file: - .env ports: - 2283:3001 depends_on: - redis - database restart: always immich-microservices: container_name: immich_microservices image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} # extends: # file: hwaccel.yml # service: hwaccel command: [ "start.sh", "microservices" ] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload - /etc/localtime:/etc/localtime:ro env_file: - .env depends_on: - redis - database restart: always immich-machine-learning: container_name: immich_machine_learning image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release} volumes: - model-cache:/cache env_file: - .env restart: always redis: container_name: immich_redis image: redis:6.2-alpine@sha256:b6124ab2e45cc332e16398022a411d7e37181f21ff7874835e0180f56a09e82a restart: always database: container_name: immich_postgres image: tensorchord/pgvecto-rs:pg14-v0.1.11@sha256:0335a1a22f8c5dd1b697f14f079934f5152eaaa216c09b61e293be285491f8ee env_file: - .env environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} volumes: - pgdata:/var/lib/postgresql/data restart: always volumes: pgdata: model-cache: ``` ### Your .env content ```Shell # You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables # The location where your uploaded files are stored UPLOAD_LOCATION="/srv/raid/immicher/upload" # The Immich version to use. You can pin this to a specific version like "v1.71.0" IMMICH_VERSION="v1.91.4" # Connection secret for postgres. You should change it to a random password DB_PASSWORD=redacted # The values below this line do not need to be changed ################################################################################### DB_HOSTNAME=immich_postgres DB_USERNAME=postgres DB_DATABASE_NAME=immich REDIS_HOSTNAME=immich_redis ``` ### Reproduction steps ```bash 1.On Immich App upper right corner, click Backup button 2.Select "Recents (All)" Album 3.Click "Start Backup" 4.Wait until backup fails (first occurrence) or hangs indefinitely (subsequent attempts to load after first failure). ``` ### Additional information _No response_
OVERLORD commented 2026-02-05 04:25:20 +03:00
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@alextran1502 commented on GitHub (Jan 1, 2024):

Can you help us understand how to generate large thumbnail?

@alextran1502 commented on GitHub (Jan 1, 2024): Can you help us understand how to generate large thumbnail?
OVERLORD commented 2026-02-05 04:25:23 +03:00
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@bernard-dagdagan commented on GitHub (Jan 1, 2024):

iPhone 12 Pro, iOS 17.2.1
Camera App
Portrait mode
Take a couple of pics and cross your fingers one of them shows up as large thumbnail

@bernard-dagdagan commented on GitHub (Jan 1, 2024): iPhone 12 Pro, iOS 17.2.1 Camera App Portrait mode Take a couple of pics and cross your fingers one of them shows up as large thumbnail
OVERLORD commented 2026-02-05 04:25:25 +03:00
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@bernard-dagdagan commented on GitHub (Jan 1, 2024):

The phone was running out of space, so iOS was probably choking on all the image creation process somewhere.

@bernard-dagdagan commented on GitHub (Jan 1, 2024): The phone was running out of space, so iOS was probably choking on all the image creation process somewhere.
OVERLORD commented 2026-02-05 04:25:28 +03:00
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@alextran1502 commented on GitHub (Jan 1, 2024):

I use iPhone 12 Pro as well and often capture portrait mode but I never trigger the largeThumbnail creation

@alextran1502 commented on GitHub (Jan 1, 2024): I use iPhone 12 Pro as well and often capture portrait mode but I never trigger the largeThumbnail creation
OVERLORD commented 2026-02-05 04:25:31 +03:00
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@PathToLife commented on GitHub (Mar 4, 2024):

Perhaps close this one and re-open if needed?

Just searched online for ios .largeThumbnail and wasn't able to find too much information pertaining to standard iphone use and this file type.

@PathToLife commented on GitHub (Mar 4, 2024): Perhaps close this one and re-open if needed? Just searched online for `ios .largeThumbnail` and wasn't able to find too much information pertaining to standard iphone use and this file type.
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Reference: immich-app/immich#1913
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