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[BUG] Some videos won't start to play on iOS (1.91.4) #1870

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opened 2026-02-05 04:16:32 +03:00 by OVERLORD · 1 comment
OVERLORD commented 2026-02-05 04:16:32 +03:00
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Originally created by @markussiebert on GitHub (Dec 23, 2023).

The bug

I have videos in my gallery that won't play on iOS but do fine in web

The OS that Immich Server is running on

K8s

Version of Immich Server

v1.91.4

Version of Immich Mobile App

v1.91.4

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

values:
  # https://github.com/immich-app/immich-charts/blob/main/charts/immich/values.yaml
    image:
      tag: v1.91.4
    immich:
      persistence:
        # Main data store for all photos shared between different components.
        library:
          # Automatically creating the library volume is not supported by this chart
          # You have to specify an existing PVC to use
          existingClaim: immich-data-dir
    postgresql:
      enabled: true
      image:
        repository: tensorchord/pgvecto-rs
        tag: pg14-v0.1.11
      global:
        storageClass: proxmox-data-xfs
        postgresql:
          auth:
            username: immich
            database: immich
            password: immich
      primary:
        initdb:
          scripts:
            create-extensions.sql: |
              CREATE EXTENSION cube;
              CREATE EXTENSION earthdistance;
              CREATE EXTENSION vectors;
    redis:
      enabled: true
      global:
        storageClass: proxmox-data-xfs
      architecture: standalone
      auth:
        enabled: false
    server:
      enabled: true
      image:
        repository: ghcr.io/immich-app/immich-server
        pullPolicy: IfNotPresent
      ingress:
        main:
          enabled: true
          hosts:
            - host: immich.stage....
              paths:
                - path: "/"
          tls: []
    microservices:
      enabled: true
      image:
        repository: ghcr.io/immich-app/immich-server
        pullPolicy: IfNotPresent
    machine-learning:
      enabled: true
      image:
        repository: ghcr.io/immich-app/immich-machine-learning
        pullPolicy: IfNotPresent
      env:
        TRANSFORMERS_CACHE: /cache
      persistence:
        cache:
          enabled: true
          size: 8Gi
          # Optional: Set this to pvc to avoid downloading the ML models every start.
          type: pvc
          accessMode: ReadWriteOnce
          storageClass: proxmox-data-xfs

Your .env content

??? k8s - above is full config

Reproduction steps

1. Upload this file (https://www.swisstransfer.com/d/0b84b754-fb99-4747-b1e9-df029de7ff0f)
2. View it on web -> Works
3. View it in iOS App -> Thumbnail is presented, but playback won't start
I find the following in the logs


Catch all error:  - Exception: Invalid image data - image resource service - resolving an image codec - #0      _futurize (dart:ui/painting.dart:6950)
#1      ImageDescriptor.encoded (dart:ui/painting.dart:6764)
#2      instantiateImageCodecWithSize (dart:ui/painting.dart:2307)
#3      instantiateImageCodecFromBuffer (dart:ui/painting.dart:2251)
#4      ImageLoader.loadBufferAsync.<anonymous closure> (package:cached_network_image/src/image_provider/_image_loader.dart:68)
<asynchronous suspension>
#5      ImageLoader._load (package:cached_network_image/src/image_provider/_image_loader.dart:121)
<asynchronous suspension>
#6      new MultiImageStreamCompleter.<anonymous closure> (package:cached_network_image/src/image_provider/multi_image_stream_completer.dart:25)
<asynchronous suspension>

...

#0      _futurize (dart:ui/painting.dart:6950)
#1      ImageDescriptor.encoded (dart:ui/painting.dart:6764)
#2      instantiateImageCodecWithSize (dart:ui/painting.dart:2307)
#3      instantiateImageCodecFromBuffer (dart:ui/painting.dart:2251)
#4      ImageLoader.loadBufferAsync.<anonymous closure> (package:cached_network_image/src/image_provider/_image_loader.dart:68)
<asynchronous suspension>
#5      ImageLoader._load (package:cached_network_image/src/image_provider/_image_loader.dart:121)
<asynchronous suspension>
#6      new MultiImageStreamCompleter.<anonymous closure> (package:cached_network_image/src/image_provider/multi_image_stream_completer.dart:25)
<asynchronous suspension>



### Additional information

_No response_
Originally created by @markussiebert on GitHub (Dec 23, 2023). ### The bug I have videos in my gallery that won't play on iOS but do fine in web ### The OS that Immich Server is running on K8s ### Version of Immich Server v1.91.4 ### Version of Immich Mobile App v1.91.4 ### Platform with the issue - [ ] Server - [ ] Web - [X] Mobile ### Your docker-compose.yml content ```YAML values: # https://github.com/immich-app/immich-charts/blob/main/charts/immich/values.yaml image: tag: v1.91.4 immich: persistence: # Main data store for all photos shared between different components. library: # Automatically creating the library volume is not supported by this chart # You have to specify an existing PVC to use existingClaim: immich-data-dir postgresql: enabled: true image: repository: tensorchord/pgvecto-rs tag: pg14-v0.1.11 global: storageClass: proxmox-data-xfs postgresql: auth: username: immich database: immich password: immich primary: initdb: scripts: create-extensions.sql: | CREATE EXTENSION cube; CREATE EXTENSION earthdistance; CREATE EXTENSION vectors; redis: enabled: true global: storageClass: proxmox-data-xfs architecture: standalone auth: enabled: false server: enabled: true image: repository: ghcr.io/immich-app/immich-server pullPolicy: IfNotPresent ingress: main: enabled: true hosts: - host: immich.stage.... paths: - path: "/" tls: [] microservices: enabled: true image: repository: ghcr.io/immich-app/immich-server pullPolicy: IfNotPresent machine-learning: enabled: true image: repository: ghcr.io/immich-app/immich-machine-learning pullPolicy: IfNotPresent env: TRANSFORMERS_CACHE: /cache persistence: cache: enabled: true size: 8Gi # Optional: Set this to pvc to avoid downloading the ML models every start. type: pvc accessMode: ReadWriteOnce storageClass: proxmox-data-xfs ``` ### Your .env content ```Shell ??? k8s - above is full config ``` ### Reproduction steps ```bash 1. Upload this file (https://www.swisstransfer.com/d/0b84b754-fb99-4747-b1e9-df029de7ff0f) 2. View it on web -> Works 3. View it in iOS App -> Thumbnail is presented, but playback won't start I find the following in the logs Catch all error: - Exception: Invalid image data - image resource service - resolving an image codec - #0 _futurize (dart:ui/painting.dart:6950) #1 ImageDescriptor.encoded (dart:ui/painting.dart:6764) #2 instantiateImageCodecWithSize (dart:ui/painting.dart:2307) #3 instantiateImageCodecFromBuffer (dart:ui/painting.dart:2251) #4 ImageLoader.loadBufferAsync.<anonymous closure> (package:cached_network_image/src/image_provider/_image_loader.dart:68) <asynchronous suspension> #5 ImageLoader._load (package:cached_network_image/src/image_provider/_image_loader.dart:121) <asynchronous suspension> #6 new MultiImageStreamCompleter.<anonymous closure> (package:cached_network_image/src/image_provider/multi_image_stream_completer.dart:25) <asynchronous suspension> ... #0 _futurize (dart:ui/painting.dart:6950) #1 ImageDescriptor.encoded (dart:ui/painting.dart:6764) #2 instantiateImageCodecWithSize (dart:ui/painting.dart:2307) #3 instantiateImageCodecFromBuffer (dart:ui/painting.dart:2251) #4 ImageLoader.loadBufferAsync.<anonymous closure> (package:cached_network_image/src/image_provider/_image_loader.dart:68) <asynchronous suspension> #5 ImageLoader._load (package:cached_network_image/src/image_provider/_image_loader.dart:121) <asynchronous suspension> #6 new MultiImageStreamCompleter.<anonymous closure> (package:cached_network_image/src/image_provider/multi_image_stream_completer.dart:25) <asynchronous suspension> ``` ``` ### Additional information _No response_
OVERLORD commented 2026-02-05 04:16:37 +03:00
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@mertalev commented on GitHub (Jan 29, 2024):

Most likely fixed by #6712 in the next release.

@mertalev commented on GitHub (Jan 29, 2024): Most likely fixed by #6712 in the next release.
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Reference: immich-app/immich#1870
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