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[BUG] Web stops working when multiple tabs are open #1842

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opened 2026-02-05 04:08:40 +03:00 by OVERLORD · 20 comments
OVERLORD commented 2026-02-05 04:08:40 +03:00
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Originally created by @eygraber on GitHub (Dec 19, 2023).

Originally assigned to: @jrasm91 on GitHub.

The bug

After updating to 1.91.4 I had the website open in a few tabs. I was merging some people, adding some birthdays, and suddenly everything stopped loading. Refreshing didn't work, opening a new tab didn't work, and restarting all the docker containers didn't work.

Eventually if I waited a while some content loaded, but most did not. The server status and version fluctuates between offline and online

The OS that Immich Server is running on

Ubuntu 22.04

Version of Immich Server

v1.91.4

Version of Immich Mobile App

v1.91.4

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

version: "3.8"

services:
  immich-server:
    user: 1000:1001
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    command: [ "start.sh", "immich" ]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    env_file:
      - .env
    ports:
      - "2283:3001"
    depends_on:
      - redis
      - database
    restart: always

  immich-microservices:
    user: 1000:1001
    container_name: immich_microservices
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends:
    #   file: hwaccel.yml
    #   service: hwaccel
    command: [ "start.sh", "microservices" ]
    volumes:
      - /disks/storage/immich/volumes/geocoding:/usr/src/app/.reverse-geocoding-dump
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    env_file:
      - .env
    depends_on:
      - redis
      - database
    restart: always

  immich-machine-learning:
    user: 1000:1001
    container_name: immich_machine_learning
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    volumes:
      - /disks/storage/immich/volumes/model-cache:/cache
    env_file:
      - .env
    restart: always

  redis:
    container_name: immich_redis
    image: redis:6.2-alpine@sha256:70a7a5b641117670beae0d80658430853896b5ef269ccf00d1827427e3263fa3
    restart: always

  database:
    user: 1000:1001
    container_name: immich_postgres
    image: tensorchord/pgvecto-rs:pg14-v0.1.11
    env_file:
      - .env
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
    volumes:
      - /disks/storage/immich/volumes/pgdata:/var/lib/postgresql/data
    restart: always

Your .env content

# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

PUID=1000
GUID=1001

# The location where your uploaded files are stored
UPLOAD_LOCATION=/disks/storage/immich/library

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release

# Connection secrets for postgres and typesense. You should change these to random passwords
TYPESENSE_API_KEY=...
DB_PASSWORD=...

TZ=America/New_York

# The values below this line do not need to be changed
###################################################################################
DB_HOSTNAME=immich_postgres
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

REDIS_HOSTNAME=immich_redis

Reproduction steps

Not sure if there's a specific repo because I can't get out of this state to get back into it.

Additional information

I'm waiting (a very long time) for the admin page to load so I can change the log settings and see if anything is happening there.

Originally created by @eygraber on GitHub (Dec 19, 2023). Originally assigned to: @jrasm91 on GitHub. ### The bug After updating to 1.91.4 I had the website open in a few tabs. I was merging some people, adding some birthdays, and suddenly everything stopped loading. Refreshing didn't work, opening a new tab didn't work, and restarting all the docker containers didn't work. Eventually if I waited a while some content loaded, but most did not. The server status and version fluctuates between offline and online ### The OS that Immich Server is running on Ubuntu 22.04 ### Version of Immich Server v1.91.4 ### Version of Immich Mobile App v1.91.4 ### Platform with the issue - [X] Server - [X] Web - [ ] Mobile ### Your docker-compose.yml content ```YAML version: "3.8" services: immich-server: user: 1000:1001 container_name: immich_server image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} command: [ "start.sh", "immich" ] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload env_file: - .env ports: - "2283:3001" depends_on: - redis - database restart: always immich-microservices: user: 1000:1001 container_name: immich_microservices image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} # extends: # file: hwaccel.yml # service: hwaccel command: [ "start.sh", "microservices" ] volumes: - /disks/storage/immich/volumes/geocoding:/usr/src/app/.reverse-geocoding-dump - ${UPLOAD_LOCATION}:/usr/src/app/upload env_file: - .env depends_on: - redis - database restart: always immich-machine-learning: user: 1000:1001 container_name: immich_machine_learning image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release} volumes: - /disks/storage/immich/volumes/model-cache:/cache env_file: - .env restart: always redis: container_name: immich_redis image: redis:6.2-alpine@sha256:70a7a5b641117670beae0d80658430853896b5ef269ccf00d1827427e3263fa3 restart: always database: user: 1000:1001 container_name: immich_postgres image: tensorchord/pgvecto-rs:pg14-v0.1.11 env_file: - .env environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} volumes: - /disks/storage/immich/volumes/pgdata:/var/lib/postgresql/data restart: always ``` ### Your .env content ```Shell # You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables PUID=1000 GUID=1001 # The location where your uploaded files are stored UPLOAD_LOCATION=/disks/storage/immich/library # The Immich version to use. You can pin this to a specific version like "v1.71.0" IMMICH_VERSION=release # Connection secrets for postgres and typesense. You should change these to random passwords TYPESENSE_API_KEY=... DB_PASSWORD=... TZ=America/New_York # The values below this line do not need to be changed ################################################################################### DB_HOSTNAME=immich_postgres DB_USERNAME=postgres DB_DATABASE_NAME=immich REDIS_HOSTNAME=immich_redis ``` ### Reproduction steps ```bash Not sure if there's a specific repo because I can't get out of this state to get back into it. ``` ### Additional information I'm waiting (a very long time) for the admin page to load so I can change the log settings and see if anything is happening there.
OVERLORD commented 2026-02-05 04:08:43 +03:00
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@eygraber commented on GitHub (Dec 19, 2023):

The mobile app seems to be fine.

@eygraber commented on GitHub (Dec 19, 2023): The mobile app seems to be fine.
OVERLORD commented 2026-02-05 04:08:47 +03:00
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@mertalev commented on GitHub (Dec 19, 2023):

Could you share the server logs?

@mertalev commented on GitHub (Dec 19, 2023): Could you share the server logs?
OVERLORD commented 2026-02-05 04:08:49 +03:00
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@mertalev commented on GitHub (Dec 19, 2023):

Hmm, the most relevant change in 1.91.4 seems to be #5829. cc @jrasm91

@mertalev commented on GitHub (Dec 19, 2023): Hmm, the most relevant change in 1.91.4 seems to be #5829. cc @jrasm91
OVERLORD commented 2026-02-05 04:08:58 +03:00
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@eygraber commented on GitHub (Dec 19, 2023):

There doesn't seem to be anything useful in the server logs.

I restarted again and everything went back to normal.

My first thought was #5829 but aside from files not showing up, the UI is very slow and laggy.

It's possible that this is getting caused by opening multiple tabs and doing some actions. I just got it to happen again by doing that, and then this appeared in the browser console:

Uncaught (in promise) TypeError: Cannot read properties of null (reading 'href')
    at 18.141b9aa8.js:1:46940
    at start.4983a0cc.js:1:15986
    at Array.forEach (<anonymous>)
    at ce (start.4983a0cc.js:1:15975)
01:29:16.270 websocket.2a2ae4b2.js:1 WebSocket connection to 'wss://.../api/socket.io/?EIO=4&transport=websocket&sid=yV5OYN9_7YL2bUaSAAAi' failed: 
doOpen @ websocket.2a2ae4b2.js:1

yV5OYN9_7YL2bUaSAAAi doesn't show up in CommunicationRepository server logs.

@eygraber commented on GitHub (Dec 19, 2023): There doesn't seem to be anything useful in the server logs. I restarted again and everything went back to normal. My first thought was #5829 but aside from files not showing up, the UI is very slow and laggy. It's possible that this is getting caused by opening multiple tabs and doing some actions. I just got it to happen again by doing that, and then this appeared in the browser console: ``` Uncaught (in promise) TypeError: Cannot read properties of null (reading 'href') at 18.141b9aa8.js:1:46940 at start.4983a0cc.js:1:15986 at Array.forEach (<anonymous>) at ce (start.4983a0cc.js:1:15975) 01:29:16.270 websocket.2a2ae4b2.js:1 WebSocket connection to 'wss://.../api/socket.io/?EIO=4&transport=websocket&sid=yV5OYN9_7YL2bUaSAAAi' failed: doOpen @ websocket.2a2ae4b2.js:1 ``` `yV5OYN9_7YL2bUaSAAAi` doesn't show up in `CommunicationRepository` server logs.
OVERLORD commented 2026-02-05 04:09:01 +03:00
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@eygraber commented on GitHub (Dec 19, 2023):

I'm pretty sure it's related to having multiple tabs open. When I close all the tabs except for one it works, and shortly after I open 3-5 tabs it starts to have problems again.

@eygraber commented on GitHub (Dec 19, 2023): I'm pretty sure it's related to having multiple tabs open. When I close all the tabs except for one it works, and shortly after I open 3-5 tabs it starts to have problems again.
OVERLORD commented 2026-02-05 04:09:04 +03:00
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@hrdl-github commented on GitHub (Dec 19, 2023):

Possibly unrelated, but URL-based album shares seem to be broken, too. Downgrading to 1.91.3 and 1.91.2 did not fix the issue and there are no server logs.

@hrdl-github commented on GitHub (Dec 19, 2023): Possibly unrelated, but URL-based album shares seem to be broken, too. Downgrading to 1.91.3 and 1.91.2 did not fix the issue and there are no server logs.
OVERLORD commented 2026-02-05 04:09:06 +03:00
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@alextran1502 commented on GitHub (Dec 19, 2023):

Can this behavior be reproducible over localIP?

@alextran1502 commented on GitHub (Dec 19, 2023): Can this behavior be reproducible over localIP?
OVERLORD commented 2026-02-05 04:09:08 +03:00
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@hrdl-github commented on GitHub (Dec 19, 2023):

In my possibly unrelated case, yes. Note that I don't use the docker image, but the AUR package https://aur.archlinux.org/packages/immich-server .

@hrdl-github commented on GitHub (Dec 19, 2023): In my possibly unrelated case, yes. Note that I don't use the docker image, but the AUR package https://aur.archlinux.org/packages/immich-server .
OVERLORD commented 2026-02-05 04:09:14 +03:00
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@alextran1502 commented on GitHub (Dec 20, 2023):

@hrdl-github what do you mean by URL-based album shares?

@alextran1502 commented on GitHub (Dec 20, 2023): @hrdl-github what do you mean by URL-based album shares?
OVERLORD commented 2026-02-05 04:09:15 +03:00
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@hrdl-github commented on GitHub (Dec 20, 2023):

In the user interface this is called "shared links", which for me are resulting in an empty HTTP response at the moment, @alextran1502 .

@hrdl-github commented on GitHub (Dec 20, 2023): In the user interface this is called "shared links", which for me are resulting in an empty HTTP response at the moment, @alextran1502 .
OVERLORD commented 2026-02-05 04:09:18 +03:00
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@alextran1502 commented on GitHub (Dec 20, 2023):

@hrdl-github Hmm I cannot reproduce it https://demo.immich.app/sharing/sharedlinks

@alextran1502 commented on GitHub (Dec 20, 2023): @hrdl-github Hmm I cannot reproduce it https://demo.immich.app/sharing/sharedlinks
OVERLORD commented 2026-02-05 04:09:22 +03:00
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@hrdl-github commented on GitHub (Dec 20, 2023):

I'll take a closer look at this this weekend and report back.

@hrdl-github commented on GitHub (Dec 20, 2023): I'll take a closer look at this this weekend and report back.
OVERLORD commented 2026-02-05 04:09:26 +03:00
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@hrdl-github commented on GitHub (Dec 20, 2023):

curl https://demo.immich.app/albums/df64ca3f-cb80-4001-99aa-05f69a176c2c returns a non-empty result. Opening the link using a browser causes the SPA to be loaded. On my installation selecting this seems to be broken: instead of the SPA I get an empty reply.

@hrdl-github commented on GitHub (Dec 20, 2023): `curl https://demo.immich.app/albums/df64ca3f-cb80-4001-99aa-05f69a176c2c` returns a non-empty result. Opening the link using a browser causes the SPA to be loaded. On my installation selecting this seems to be broken: instead of the SPA I get an empty reply.
OVERLORD commented 2026-02-05 04:09:28 +03:00
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@alextran1502 commented on GitHub (Dec 20, 2023):

@hrdl-github Since you are using a different installation method, I am not sure I can help you much here

@alextran1502 commented on GitHub (Dec 20, 2023): @hrdl-github Since you are using a different installation method, I am not sure I can help you much here
OVERLORD commented 2026-02-05 04:09:31 +03:00
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@hrdl-github commented on GitHub (Dec 20, 2023):

You're right, what I reported was a distribution error. ed4358741e introduces a new path /usr/src/app/www/index.html, which doesn't exist in the AUR package. The error is masked by 81603fddc8, which produces a line in the log that I had overlooked.

@hrdl-github commented on GitHub (Dec 20, 2023): You're right, what I reported was a distribution error. ed4358741ebf8d9a5098bad31ec809f7df51e81a introduces a new path `/usr/src/app/www/index.html`, which doesn't exist in the AUR package. The error is masked by 81603fddc8065e0f30e2ce41ce919f3564840d78, which produces a line in the log that I had overlooked.
OVERLORD commented 2026-02-05 04:09:36 +03:00
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@eygraber commented on GitHub (Dec 21, 2023):

@alextran1502 sorry for the delay.

I browsed around, making changes to albums, faces, people, etc... in one tab for a while with no issues. Then I started opening multiple tabs and after a few minutes was able to repro. I can repro using local IP as well.

Closing all of the tabs except one and then refreshing a few times got it back to normal. Except nothing was loading in the albums page on local IP even after restarting the server (using my domain works). I can load a specific album though.

@eygraber commented on GitHub (Dec 21, 2023): @alextran1502 sorry for the delay. I browsed around, making changes to albums, faces, people, etc... in one tab for a while with no issues. Then I started opening multiple tabs and after a few minutes was able to repro. I can repro using local IP as well. Closing all of the tabs except one and then refreshing a few times got it back to normal. Except nothing was loading in the albums page on local IP even after restarting the server (using my domain works). I can load a specific album though.
OVERLORD commented 2026-02-05 04:09:42 +03:00
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@eygraber commented on GitHub (Dec 22, 2023):

I can consistently repro this by opening up 5+ tabs at once.

@eygraber commented on GitHub (Dec 22, 2023): I can consistently repro this by opening up 5+ tabs at once.
OVERLORD commented 2026-02-05 04:09:47 +03:00
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@jrasm91 commented on GitHub (Dec 23, 2023):

Hmm that is interesting especially if it happens over local IP.

Might be worth trying to reproduce locally.

@jrasm91 commented on GitHub (Dec 23, 2023): Hmm that is interesting especially if it happens over local IP. Might be worth trying to reproduce locally.
OVERLORD commented 2026-02-05 04:09:51 +03:00
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@bo0tzz commented on GitHub (Feb 6, 2025):

Is this issue still present?

@bo0tzz commented on GitHub (Feb 6, 2025): Is this issue still present?
OVERLORD commented 2026-02-05 04:09:54 +03:00
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@eygraber commented on GitHub (Feb 6, 2025):

I haven't been noticing it, but I also stopped opening so many tabs.

@eygraber commented on GitHub (Feb 6, 2025): I haven't been noticing it, but I also stopped opening so many tabs.
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Reference: immich-app/immich#1842
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