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[BUG] ARW images aren't generating thumbnails nor working #1763

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opened 2026-02-05 03:38:39 +03:00 by OVERLORD · 8 comments
OVERLORD commented 2026-02-05 03:38:39 +03:00
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Originally created by @dlang123 on GitHub (Dec 11, 2023).

The bug

Just installed a brand new 1.90.2 Immich docker, first time using it. Tried uploading various image types to do a trial run, and some Sony ARW files throw the following errors:

[12/10/23 20:29:03] INFO     Booting worker with pid: 2036                      
[12/10/23 20:29:30] INFO     Created in-memory cache with unloading after 300s  
                             of inactivity.                                     
[12/10/23 20:29:30] INFO     Initialized request thread pool with 24 threads.   
[Nest] 1207  - 12/10/2023, 8:29:45 PM   ERROR [JobService] Unable to run job handler (thumbnailGeneration/generate-jpeg-thumbnail): Error: Input file has corrupt header: magickload: Magick: TIFF directory is missing required "ImageLength" field. `MissingRequired' @ error/tiff.c/TIFFErrors/599 (null)
[Nest] 1207  - 12/10/2023, 8:29:45 PM   ERROR [JobService] Error: Input file has corrupt header: magickload: Magick: TIFF directory is missing required "ImageLength" field. `MissingRequired' @ error/tiff.c/TIFFErrors/599 (null)
[Nest] 1207  - 12/10/2023, 8:29:45 PM   ERROR [JobService] Object:
{
  "id": "debecae9-4929-463d-a934-a26fd8f3e459",
  "source": "upload"
}

[Nest] 190  - 12/10/2023, 8:29:47 PM   ERROR [ErrorInterceptor] Failed to serve file
[Nest] 190  - 12/10/2023, 8:29:47 PM   ERROR [ErrorInterceptor] Error: Request aborted
[Nest] 190  - 12/10/2023, 8:29:47 PM   ERROR [ErrorInterceptor] Failed to serve file
[Nest] 190  - 12/10/2023, 8:29:47 PM   ERROR [ErrorInterceptor] Error: Request aborted

Sample Image attached

DSC04964.zip

The OS that Immich Server is running on

Ubuntu 23.04

Version of Immich Server

v1.90.2

Version of Immich Mobile App

1.0.0

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

ghcr.io/imagegenius/immich:1.90.2-alpine

Your .env content

DB_PASSWORD=xxx
TYPESENSE_API_KEY=xxx
REDIS_PASSWORD=xxx
PUID=99
HOSTNAME=214def36ac70
S6_CMD_WAIT_FOR_SERVICES_MAXTIME=0
LANGUAGE=en_US.UTF-8
DB_HOSTNAME=xxx
TYPESENSE_VERSION=0.24.1
HOST_CONTAINERNAME=immich
UMASK=022
PWD=/
DB_DATABASE_NAME=immich
NODE_ENV=production
TZ=America/Chicago
DB_PORT=5432
TRANSFORMERS_CACHE=/config/machine-learning
HOME=/root
LANG=en_US.UTF-8
LS_COLORS=rs=0:di=01;34:ln=01;36:mh=00:pi=40;33:so=01;35:do=01;35:bd=40;33;01:cd=40;33;01:or=40;31;01:mi=00:su=37;41:sg=30;43:ca=00:tw=30;42:ow=34;42:st=37;44:ex=01;32:*.tar=01;31:*.tgz=01;31:*.arc=01;31:*.arj=01;31:*.taz=01;31:*.lha=01;31:*.lz4=01;31:*.lzh=01;31:*.lzma=01;31:*.tlz=01;31:*.txz=01;31:*.tzo=01;31:*.t7z=01;31:*.zip=01;31:*.z=01;31:*.dz=01;31:*.gz=01;31:*.lrz=01;31:*.lz=01;31:*.lzo=01;31:*.xz=01;31:*.zst=01;31:*.tzst=01;31:*.bz2=01;31:*.bz=01;31:*.tbz=01;31:*.tbz2=01;31:*.tz=01;31:*.deb=01;31:*.rpm=01;31:*.jar=01;31:*.war=01;31:*.ear=01;31:*.sar=01;31:*.rar=01;31:*.alz=01;31:*.ace=01;31:*.zoo=01;31:*.cpio=01;31:*.7z=01;31:*.rz=01;31:*.cab=01;31:*.wim=01;31:*.swm=01;31:*.dwm=01;31:*.esd=01;31:*.avif=01;35:*.jpg=01;35:*.jpeg=01;35:*.mjpg=01;35:*.mjpeg=01;35:*.gif=01;35:*.bmp=01;35:*.pbm=01;35:*.pgm=01;35:*.ppm=01;35:*.tga=01;35:*.xbm=01;35:*.xpm=01;35:*.tif=01;35:*.tiff=01;35:*.png=01;35:*.svg=01;35:*.svgz=01;35:*.mng=01;35:*.pcx=01;35:*.mov=01;35:*.mpg=01;35:*.mpeg=01;35:*.m2v=01;35:*.mkv=01;35:*.webm=01;35:*.webp=01;35:*.ogm=01;35:*.mp4=01;35:*.m4v=01;35:*.mp4v=01;35:*.vob=01;35:*.qt=01;35:*.nuv=01;35:*.wmv=01;35:*.asf=01;35:*.rm=01;35:*.rmvb=01;35:*.flc=01;35:*.avi=01;35:*.fli=01;35:*.flv=01;35:*.gl=01;35:*.dl=01;35:*.xcf=01;35:*.xwd=01;35:*.yuv=01;35:*.cgm=01;35:*.emf=01;35:*.ogv=01;35:*.ogx=01;35:*.aac=00;36:*.au=00;36:*.flac=00;36:*.m4a=00;36:*.mid=00;36:*.midi=00;36:*.mka=00;36:*.mp3=00;36:*.mpc=00;36:*.ogg=00;36:*.ra=00;36:*.wav=00;36:*.oga=00;36:*.opus=00;36:*.spx=00;36:*.xspf=00;36:*~=00;90:*#=00;90:*.bak=00;90:*.old=00;90:*.orig=00;90:*.part=00;90:*.rej=00;90:*.swp=00;90:*.tmp=00;90:*.dpkg-dist=00;90:*.dpkg-old=00;90:*.ucf-dist=00;90:*.ucf-new=00;90:*.ucf-old=00;90:*.rpmnew=00;90:*.rpmorig=00;90:*.rpmsave=00;90:
PGID=100
VIRTUAL_ENV=/lsiopy
IMMICH_MEDIA_LOCATION=/photos
S6_VERBOSITY=1
S6_STAGE2_HOOK=/docker-mods
DB_USERNAME=xxx
DISABLE_MACHINE_LEARNING=false
MACHINE_LEARNING_WORKERS=1
REDIS_HOSTNAME=xxx
TERM=xterm
HOST_OS=Unraid
IMMICH_MACHINE_LEARNING_URL=http://127.0.0.1:3003
SHLVL=1
MACHINE_LEARNING_WORKER_TIMEOUT=120
REDIS_PORT=6379
TYPESENSE_HOST=127.0.0.1
MACHINE_LEARNING_CACHE_FOLDER=/config/machine-learning
SERVER_PORT=8080
PATH=/lsiopy/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin
HOST_HOSTNAME=xxx
TYPESENSE_DATA_DIR=/config/typesense
DISABLE_TYPESENSE=false
_=/usr/bin/env

Reproduction steps

1.Click upload on gui
2.Select ARW file to upload
3.Get bug
...

Additional information

No response

Originally created by @dlang123 on GitHub (Dec 11, 2023). ### The bug Just installed a brand new 1.90.2 Immich docker, first time using it. Tried uploading various image types to do a trial run, and some Sony ARW files throw the following errors: ``` [12/10/23 20:29:03] INFO Booting worker with pid: 2036 [12/10/23 20:29:30] INFO Created in-memory cache with unloading after 300s of inactivity. [12/10/23 20:29:30] INFO Initialized request thread pool with 24 threads. [Nest] 1207 - 12/10/2023, 8:29:45 PM ERROR [JobService] Unable to run job handler (thumbnailGeneration/generate-jpeg-thumbnail): Error: Input file has corrupt header: magickload: Magick: TIFF directory is missing required "ImageLength" field. `MissingRequired' @ error/tiff.c/TIFFErrors/599 (null) [Nest] 1207 - 12/10/2023, 8:29:45 PM ERROR [JobService] Error: Input file has corrupt header: magickload: Magick: TIFF directory is missing required "ImageLength" field. `MissingRequired' @ error/tiff.c/TIFFErrors/599 (null) [Nest] 1207 - 12/10/2023, 8:29:45 PM ERROR [JobService] Object: { "id": "debecae9-4929-463d-a934-a26fd8f3e459", "source": "upload" } [Nest] 190 - 12/10/2023, 8:29:47 PM ERROR [ErrorInterceptor] Failed to serve file [Nest] 190 - 12/10/2023, 8:29:47 PM ERROR [ErrorInterceptor] Error: Request aborted [Nest] 190 - 12/10/2023, 8:29:47 PM ERROR [ErrorInterceptor] Failed to serve file [Nest] 190 - 12/10/2023, 8:29:47 PM ERROR [ErrorInterceptor] Error: Request aborted ``` Sample Image attached [DSC04964.zip](https://github.com/immich-app/immich/files/13630441/DSC04964.zip) ### The OS that Immich Server is running on Ubuntu 23.04 ### Version of Immich Server v1.90.2 ### Version of Immich Mobile App 1.0.0 ### Platform with the issue - [X] Server - [ ] Web - [ ] Mobile ### Your docker-compose.yml content ```YAML ghcr.io/imagegenius/immich:1.90.2-alpine ``` ### Your .env content ```Shell DB_PASSWORD=xxx TYPESENSE_API_KEY=xxx REDIS_PASSWORD=xxx PUID=99 HOSTNAME=214def36ac70 S6_CMD_WAIT_FOR_SERVICES_MAXTIME=0 LANGUAGE=en_US.UTF-8 DB_HOSTNAME=xxx TYPESENSE_VERSION=0.24.1 HOST_CONTAINERNAME=immich UMASK=022 PWD=/ DB_DATABASE_NAME=immich NODE_ENV=production TZ=America/Chicago DB_PORT=5432 TRANSFORMERS_CACHE=/config/machine-learning HOME=/root LANG=en_US.UTF-8 LS_COLORS=rs=0:di=01;34:ln=01;36:mh=00:pi=40;33:so=01;35:do=01;35:bd=40;33;01:cd=40;33;01:or=40;31;01:mi=00:su=37;41:sg=30;43:ca=00:tw=30;42:ow=34;42:st=37;44:ex=01;32:*.tar=01;31:*.tgz=01;31:*.arc=01;31:*.arj=01;31:*.taz=01;31:*.lha=01;31:*.lz4=01;31:*.lzh=01;31:*.lzma=01;31:*.tlz=01;31:*.txz=01;31:*.tzo=01;31:*.t7z=01;31:*.zip=01;31:*.z=01;31:*.dz=01;31:*.gz=01;31:*.lrz=01;31:*.lz=01;31:*.lzo=01;31:*.xz=01;31:*.zst=01;31:*.tzst=01;31:*.bz2=01;31:*.bz=01;31:*.tbz=01;31:*.tbz2=01;31:*.tz=01;31:*.deb=01;31:*.rpm=01;31:*.jar=01;31:*.war=01;31:*.ear=01;31:*.sar=01;31:*.rar=01;31:*.alz=01;31:*.ace=01;31:*.zoo=01;31:*.cpio=01;31:*.7z=01;31:*.rz=01;31:*.cab=01;31:*.wim=01;31:*.swm=01;31:*.dwm=01;31:*.esd=01;31:*.avif=01;35:*.jpg=01;35:*.jpeg=01;35:*.mjpg=01;35:*.mjpeg=01;35:*.gif=01;35:*.bmp=01;35:*.pbm=01;35:*.pgm=01;35:*.ppm=01;35:*.tga=01;35:*.xbm=01;35:*.xpm=01;35:*.tif=01;35:*.tiff=01;35:*.png=01;35:*.svg=01;35:*.svgz=01;35:*.mng=01;35:*.pcx=01;35:*.mov=01;35:*.mpg=01;35:*.mpeg=01;35:*.m2v=01;35:*.mkv=01;35:*.webm=01;35:*.webp=01;35:*.ogm=01;35:*.mp4=01;35:*.m4v=01;35:*.mp4v=01;35:*.vob=01;35:*.qt=01;35:*.nuv=01;35:*.wmv=01;35:*.asf=01;35:*.rm=01;35:*.rmvb=01;35:*.flc=01;35:*.avi=01;35:*.fli=01;35:*.flv=01;35:*.gl=01;35:*.dl=01;35:*.xcf=01;35:*.xwd=01;35:*.yuv=01;35:*.cgm=01;35:*.emf=01;35:*.ogv=01;35:*.ogx=01;35:*.aac=00;36:*.au=00;36:*.flac=00;36:*.m4a=00;36:*.mid=00;36:*.midi=00;36:*.mka=00;36:*.mp3=00;36:*.mpc=00;36:*.ogg=00;36:*.ra=00;36:*.wav=00;36:*.oga=00;36:*.opus=00;36:*.spx=00;36:*.xspf=00;36:*~=00;90:*#=00;90:*.bak=00;90:*.old=00;90:*.orig=00;90:*.part=00;90:*.rej=00;90:*.swp=00;90:*.tmp=00;90:*.dpkg-dist=00;90:*.dpkg-old=00;90:*.ucf-dist=00;90:*.ucf-new=00;90:*.ucf-old=00;90:*.rpmnew=00;90:*.rpmorig=00;90:*.rpmsave=00;90: PGID=100 VIRTUAL_ENV=/lsiopy IMMICH_MEDIA_LOCATION=/photos S6_VERBOSITY=1 S6_STAGE2_HOOK=/docker-mods DB_USERNAME=xxx DISABLE_MACHINE_LEARNING=false MACHINE_LEARNING_WORKERS=1 REDIS_HOSTNAME=xxx TERM=xterm HOST_OS=Unraid IMMICH_MACHINE_LEARNING_URL=http://127.0.0.1:3003 SHLVL=1 MACHINE_LEARNING_WORKER_TIMEOUT=120 REDIS_PORT=6379 TYPESENSE_HOST=127.0.0.1 MACHINE_LEARNING_CACHE_FOLDER=/config/machine-learning SERVER_PORT=8080 PATH=/lsiopy/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin HOST_HOSTNAME=xxx TYPESENSE_DATA_DIR=/config/typesense DISABLE_TYPESENSE=false _=/usr/bin/env ``` ### Reproduction steps ```bash 1.Click upload on gui 2.Select ARW file to upload 3.Get bug ... ``` ### Additional information _No response_
OVERLORD commented 2026-02-05 03:38:46 +03:00
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@alextran1502 commented on GitHub (Dec 11, 2023):

a regression, confirmed

@alextran1502 commented on GitHub (Dec 11, 2023): a regression, confirmed
OVERLORD commented 2026-02-05 03:38:52 +03:00
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@bo0tzz commented on GitHub (Dec 11, 2023):

Duplicate of #5605, already solved in #5509

@bo0tzz commented on GitHub (Dec 11, 2023): Duplicate of #5605, already solved in #5509
OVERLORD commented 2026-02-05 03:38:58 +03:00
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@mertalev commented on GitHub (Dec 12, 2023):

The regression actually seems to be caused by the libvips bump making its way into the AIO image early, so this is an open issue for the time-being.

@mertalev commented on GitHub (Dec 12, 2023): The regression actually seems to be caused by the libvips bump making its way into the AIO image early, so this is an open issue for the time-being.
OVERLORD commented 2026-02-05 03:39:01 +03:00
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@martabal commented on GitHub (Dec 12, 2023):

This flavor of AIO has basic support for RAW files, I recommend you to use the :noml version instead.

@martabal commented on GitHub (Dec 12, 2023): This flavor of AIO has basic support for RAW files, I recommend you to use the `:noml` version instead.
OVERLORD commented 2026-02-05 03:39:05 +03:00
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@martabal commented on GitHub (Dec 12, 2023):

The AIO has 3 flavors :

  • the normal version (with the :latest tag)
  • the noml version (stands for "no machine learning", with the :noml tag)
  • the alpine version (with the :alpine tag)

The normal and noml versions use the same scripts to build libraw, imagemagick and libvips as the official Immich containers, to avoid issues like this. The alpine version instead use the edge repo for these dependencies. It makes it a very lightweight Immich version but has issues with hardware transcoding and raw files.

@martabal commented on GitHub (Dec 12, 2023): The AIO has 3 flavors : - the normal version (with the `:latest` tag) - the noml version (stands for "no machine learning", with the `:noml` tag) - the alpine version (with the `:alpine` tag) The normal and noml versions use the same scripts to build libraw, imagemagick and libvips as the official Immich containers, to avoid issues like this. The alpine version instead use the edge repo for these dependencies. It makes it a very lightweight Immich version but has issues with hardware transcoding and raw files.
OVERLORD commented 2026-02-05 03:39:08 +03:00
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@martabal commented on GitHub (Dec 12, 2023):

Re-opening because It will be nice to know which version is used by Immich without heavely scrapping the github API and comparing the dockerfile versions.

Maybe add releases or tags to the base-images repo ?

@martabal commented on GitHub (Dec 12, 2023): Re-opening because It will be nice to know which version is used by Immich without ***heavely*** scrapping the github API and comparing the dockerfile versions. Maybe add releases or tags to the base-images repo ?
OVERLORD commented 2026-02-05 03:39:13 +03:00
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@dlang123 commented on GitHub (Dec 14, 2023):

The AIO has 3 flavors :

  • the normal version (with the :latest tag)
  • the noml version (stands for "no machine learning", with the :noml tag)
  • the alpine version (with the :alpine tag)

The normal and noml versions use the same scripts to build libraw, imagemagick and libvips as the official Immich containers, to avoid issues like this. The alpine version instead use the edge repo for these dependencies. It makes it a very lightweight Immich version but has issues with hardware transcoding and raw files.

Actually I am using the latest I believe even though I had put up alpine originally but is actually baseimage-ubuntu:lunar

Confirmed. Base Ubuntu 23.04

@dlang123 commented on GitHub (Dec 14, 2023): > The AIO has 3 flavors : > > * the normal version (with the `:latest` tag) > * the noml version (stands for "no machine learning", with the `:noml` tag) > * the alpine version (with the `:alpine` tag) > > The normal and noml versions use the same scripts to build libraw, imagemagick and libvips as the official Immich containers, to avoid issues like this. The alpine version instead use the edge repo for these dependencies. It makes it a very lightweight Immich version but has issues with hardware transcoding and raw files. Actually I am using the latest I believe even though I had put up alpine originally but is actually baseimage-ubuntu:lunar Confirmed. Base Ubuntu 23.04
OVERLORD commented 2026-02-05 03:39:19 +03:00
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@mertalev commented on GitHub (Dec 15, 2023):

This is fixed now with #5705.

@mertalev commented on GitHub (Dec 15, 2023): This is fixed now with #5705.
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Reference: immich-app/immich#1763
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