[BUG] .ARW support still not working #1760

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opened 2026-02-05 03:37:08 +03:00 by OVERLORD · 3 comments
Owner

Originally created by @quadrupole1988 on GitHub (Dec 10, 2023).

The bug

I'm a newbie, but I'm under the impression that .arw support is working based on the following link:

https://github.com/immich-app/immich/pull/2668#issuecomment-1587943535

but when I uploaded some .arw files, no thumbnails are generated and I can't see the photo (attached screenshot)
Screenshot 2023-12-10 012041

The OS that Immich Server is running on

Unraid

Version of Immich Server

1.90.2

Version of Immich Mobile App

1.9.0.0 build 114

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

docker run
  -d
  --name='immich'
  --net='bridge'
  -e TZ="America/Denver"
  -e HOST_OS="Unraid"
  -e HOST_HOSTNAME="Saturn"
  -e HOST_CONTAINERNAME="immich"
  -e 'DB_HOSTNAME'='10.10.20.51'
  -e 'DB_USERNAME'='user'
  -e 'DB_PASSWORD'='password'
  -e 'DB_DATABASE_NAME'='immich'
  -e 'REDIS_HOSTNAME'='10.10.20.50'
  -e 'DISABLE_MACHINE_LEARNING'='false'
  -e 'DISABLE_TYPESENSE'='false'
  -e 'DB_PORT'='5432'
  -e 'REDIS_PORT'='6379'
  -e 'REDIS_PASSWORD'='password'
  -e 'MACHINE_LEARNING_WORKERS'='1'
  -e 'MACHINE_LEARNING_WORKER_TIMEOUT'='120'
  -e 'PUID'='99'
  -e 'PGID'='100'
  -e 'UMASK'='022'
  -l net.unraid.docker.managed=dockerman
  -l net.unraid.docker.webui='http://[IP]:[PORT:8080]'
  -l net.unraid.docker.icon='https://raw.githubusercontent.com/imagegenius/templates/main/unraid/img/immich.png'
  -p '8090:8080/tcp'
  -v '/mnt/user/photogallery/Immich/':'/photos':'rw'
  -v '/mnt/user/temp/':'/config/machine-learning':'rw'
  -v '/mnt/user/photogallery/Import/':'/import':'ro'
  -v '/mnt/user/appdata/immich':'/config':'rw' 'ghcr.io/imagegenius/immich'
cd914a8d289b485ed7dfc7a24e4390cc72ca5da1444b6d9eaf75f41bf796c595

Your .env content

unraid

Reproduction steps

1.upload arw from a7iv
2.
3.
...

Additional information

No response

Originally created by @quadrupole1988 on GitHub (Dec 10, 2023). ### The bug I'm a newbie, but I'm under the impression that .arw support is working based on the following link: https://github.com/immich-app/immich/pull/2668#issuecomment-1587943535 but when I uploaded some .arw files, no thumbnails are generated and I can't see the photo (attached screenshot) ![Screenshot 2023-12-10 012041](https://github.com/immich-app/immich/assets/83847151/91b7bf0f-a11f-45e9-bb56-e457157376c8) ### The OS that Immich Server is running on Unraid ### Version of Immich Server 1.90.2 ### Version of Immich Mobile App 1.9.0.0 build 114 ### Platform with the issue - [X] Server - [ ] Web - [ ] Mobile ### Your docker-compose.yml content ```YAML docker run -d --name='immich' --net='bridge' -e TZ="America/Denver" -e HOST_OS="Unraid" -e HOST_HOSTNAME="Saturn" -e HOST_CONTAINERNAME="immich" -e 'DB_HOSTNAME'='10.10.20.51' -e 'DB_USERNAME'='user' -e 'DB_PASSWORD'='password' -e 'DB_DATABASE_NAME'='immich' -e 'REDIS_HOSTNAME'='10.10.20.50' -e 'DISABLE_MACHINE_LEARNING'='false' -e 'DISABLE_TYPESENSE'='false' -e 'DB_PORT'='5432' -e 'REDIS_PORT'='6379' -e 'REDIS_PASSWORD'='password' -e 'MACHINE_LEARNING_WORKERS'='1' -e 'MACHINE_LEARNING_WORKER_TIMEOUT'='120' -e 'PUID'='99' -e 'PGID'='100' -e 'UMASK'='022' -l net.unraid.docker.managed=dockerman -l net.unraid.docker.webui='http://[IP]:[PORT:8080]' -l net.unraid.docker.icon='https://raw.githubusercontent.com/imagegenius/templates/main/unraid/img/immich.png' -p '8090:8080/tcp' -v '/mnt/user/photogallery/Immich/':'/photos':'rw' -v '/mnt/user/temp/':'/config/machine-learning':'rw' -v '/mnt/user/photogallery/Import/':'/import':'ro' -v '/mnt/user/appdata/immich':'/config':'rw' 'ghcr.io/imagegenius/immich' cd914a8d289b485ed7dfc7a24e4390cc72ca5da1444b6d9eaf75f41bf796c595 ``` ### Your .env content ```Shell unraid ``` ### Reproduction steps ```bash 1.upload arw from a7iv 2. 3. ... ``` ### Additional information _No response_
Author
Owner

@AGJSpiegelenberg commented on GitHub (Dec 10, 2023):

I think its the same issue solve in: https://github.com/immich-app/immich/pull/5509

@AGJSpiegelenberg commented on GitHub (Dec 10, 2023): I think its the same issue solve in: https://github.com/immich-app/immich/pull/5509
Author
Owner

@jrasm91 commented on GitHub (Dec 10, 2023):

Yup and hasn't been released yet.

@jrasm91 commented on GitHub (Dec 10, 2023): Yup and hasn't been released yet.
Author
Owner

@quadrupole1988 commented on GitHub (Dec 10, 2023):

Sorry, I didn't know it wasn't released yet!

Thank you for taking the time to reply and for your efforts to Immich!

@quadrupole1988 commented on GitHub (Dec 10, 2023): Sorry, I didn't know it wasn't released yet! Thank you for taking the time to reply and for your efforts to Immich!
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Reference: immich-app/immich#1760