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[BUG] Mobile background backup does not work with self signed certificate #1749
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opened 2026-02-05 03:32:57 +03:00 by OVERLORD
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Reference: immich-app/immich#1749
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Originally created by @ktm-91 on GitHub (Dec 8, 2023).
The bug
When I take a picture on my phone and wait 5 seconds, instead of finding that photo uploaded to Immich server, I found 3 "SSL handshake failure" logs on my reverse proxy. Every other feature works as expected, through the reverse proxy, in HTTPS, including the foreground backup when I open the app.
I'm using HAProxy on pfSense with a self-signed certificate.
The OS that Immich Server is running on
Debian 12 x64 + Docker
Version of Immich Server
1.90.1
Version of Immich Mobile App
1.90.0 build.114
Platform with the issue
Your docker-compose.yml content
Your .env content
Reproduction steps
Additional information
The feature works correctly if I use the same reverse proxy without SSL Offloading and if I point directly to Immich server.
@ktm-91 commented on GitHub (Dec 18, 2023):
Same issue with latest Android app version 1.91.0
@ktm-91 commented on GitHub (Dec 23, 2023):
Am I the only one with this issue? Still present in the latest version on the app
@harshitandro commented on GitHub (Dec 31, 2023):
Having similar issue with 1.91.4 version android app and server. Haproxy as reverse proxy.
@sivel27 commented on GitHub (Jan 14, 2024):
Same on v1.92.0 android.
@wociscz commented on GitHub (Jan 27, 2024):
Same with 1.93.3 - created another issue before I stumbled upon this (same) issue. Not working also with valid (not self-signed) certificate.
@jacob-horton commented on GitHub (Jan 28, 2024):
Same on v1.93.3 android:
@ktm-91 commented on GitHub (Jan 28, 2024):
Yeah the bug is still there, and I also found that with the reverse proxy I cannot play any video of my libraries from the Android app. I find the same certificate errors in HAProxy logs whenever I try to start playing.
@xxTBxx commented on GitHub (Feb 8, 2024):
Seeing this with android 1.94.1 build 121. Foreground backup works fine but background backup throw errors on self signed certificates.
Server is running in K3s with Traefik ingress in K3s, config is straight from Immich Helm charts.
Background Upload Android Steps
With android app minimized photo taken and collected logs after failure notification.
app log level shout
logs pulled in adb shell using
logcat --pid=$(pidof -s app.alextran.immich)Tested with foreground upload setting both enabled and disabled.
Logs
Foreground Upload Logs
Given that the images have not been uploaded at this stage, if the app is opened and the foreground upload setting is enabled the pictures are successfully uploaded. Logs for the successful foreground upload are as follows:
@ktm-91 commented on GitHub (Apr 5, 2024):
Do you also have the same issue trying to play videos from Android app through reverse proxy?
@samphonic commented on GitHub (Apr 8, 2024):
I'm having the same issue with version 1.101. Also using Traefik proxy, but using Let's Encrypt signed certificates. Even though my certs aren't self-signed, I still had to check the "ignore self-signed" (or whatever) setting before I could even login.
Sounds SSL related somehow maybe, or maybe just a Traefik thing?
@ktm-91 commented on GitHub (Apr 8, 2024):
It's not a Traefik issue, I'm using HAProxy with a Let's Encrypt certificate as well. I cannot make neither the background backup feature nor the video playback working on Android
@CommanderBubble commented on GitHub (Apr 22, 2024):
i've got the same issue with 1.102.3, and as people have described, it seems to be a TLS issue
i spun up a new instance on a VM to test it wasn't something else i'd done as well
running a default install straight from the getting started, and then adding traefik as a reverse proxy
the logs don't show anything that looks like an error either logs.log
@sidamos commented on GitHub (May 13, 2024):
I have the same issue on iOS and tested a lot of combinations with Apache and Caddy Reverse Proxy, external subdomain, direct connection, valid and invalid certs. The foreground operations always worked fine, issue is only with the background sync. Ignore invalid certs is ON in settings.
Background sync works:
Background sync works not:
Basic Auth inside the URL also is not a problem, unless there are special characters in the password like "#". Does not work, even when encoded. Cannot login.
BTW, I cannot always change the "ignore invalid certs" setting. Sometimes it is disabled.
@jasonmhite commented on GitHub (May 16, 2024):
Possibly related, I'm also having trouble with the background sync not working on Android. I'm using a certificate signed by my own root certificate authority, which I have also added to the Android root certificate store. It looks like Immich doesn't see this as a valid cert, perhaps related to the recent changes to how Google handles custom installed certificates and apps needing to opt in. Immich won't let me log in without checking the ignore self-signed certs, even though it is most definitely valid. I also get the same effects with background sync not working as other people described, so I think I'm getting treated the same way as a self signed certificate.