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[BUG] <After the android client accesses the site network is not reachable, login again need to re-enter the account password> #1695

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opened 2026-02-05 03:10:02 +03:00 by OVERLORD · 3 comments
OVERLORD commented 2026-02-05 03:10:02 +03:00
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Originally created by @YosenFree on GitHub (Nov 27, 2023).

The bug

When I start the android client, at this time, there may be a problem with the network, or the site address accessed needs to go through additional ip authentication first before it can be accessed normally. At this time the app will stay in the site address input page, when I solve the network problem, logging in again need to manually re-enter the account password to log in, why can't the client directly cache my account password?Only if the server returns a mismatch between the account and password authentication, the user is required to enter the account password again.。

The OS that Immich Server is running on

centos

Version of Immich Server

v1.88.0

Version of Immich Mobile App

v1.88.0 build.112

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

This problem should have nothing to do with yml files

Your .env content

This problem should have nothing to do with env files

Reproduction steps

1.Pre-conditions: at this time there are problems with the network, or access to the site address needs to go through additional ip authentication before you can access normally
2.When the pre-conditions are present, at which point the Android app app is launched, the app stays on the server address input screen, the input box has been auto-populated with the currently used server address, and it prompts an error message such as unable to link or something similar.
3.Waiting for me to solve the network problem so that the application can access the server directly. At this point, confirming the address again to log in, the program page jumps to the user account and password entry screen, requiring a human to enter the account password again.
4.why can't the client directly cache my account password?Only if the server returns a mismatch between the account and password authentication, the user is required to enter the account password again.。

Additional information

No response

Originally created by @YosenFree on GitHub (Nov 27, 2023). ### The bug When I start the android client, at this time, there may be a problem with the network, or the site address accessed needs to go through additional ip authentication first before it can be accessed normally. At this time the app will stay in the site address input page, when I solve the network problem, logging in again need to manually re-enter the account password to log in, why can't the client directly cache my account password?Only if the server returns a mismatch between the account and password authentication, the user is required to enter the account password again.。 ### The OS that Immich Server is running on centos ### Version of Immich Server v1.88.0 ### Version of Immich Mobile App v1.88.0 build.112 ### Platform with the issue - [ ] Server - [ ] Web - [X] Mobile ### Your docker-compose.yml content ```YAML This problem should have nothing to do with yml files ``` ### Your .env content ```Shell This problem should have nothing to do with env files ``` ### Reproduction steps ```bash 1.Pre-conditions: at this time there are problems with the network, or access to the site address needs to go through additional ip authentication before you can access normally 2.When the pre-conditions are present, at which point the Android app app is launched, the app stays on the server address input screen, the input box has been auto-populated with the currently used server address, and it prompts an error message such as unable to link or something similar. 3.Waiting for me to solve the network problem so that the application can access the server directly. At this point, confirming the address again to log in, the program page jumps to the user account and password entry screen, requiring a human to enter the account password again. 4.why can't the client directly cache my account password?Only if the server returns a mismatch between the account and password authentication, the user is required to enter the account password again.。 ``` ### Additional information _No response_
OVERLORD added the 📱mobile label 2026-02-05 03:10:02 +03:00
OVERLORD commented 2026-02-05 03:10:05 +03:00
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@alex-007 commented on GitHub (Nov 28, 2023):

You can close the app and reopen it again. In my case it helps with both Android and iOS applications

@alex-007 commented on GitHub (Nov 28, 2023): You can close the app and reopen it again. In my case it helps with both Android and iOS applications
OVERLORD commented 2026-02-05 03:10:07 +03:00
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@YosenFree commented on GitHub (Nov 28, 2023):

You can close the app and reopen it again. In my case it helps with both Android and iOS applications

Thanks, I tried that, but when the scenario where the network needs to verify the ip first comes up, even if you close the app and take care of the network verification, when you open the app again several times at this point, it still stays on the page that confirms the server address, and after clicking the next button, you still need to enter the account password.

@YosenFree commented on GitHub (Nov 28, 2023): > You can close the app and reopen it again. In my case it helps with both Android and iOS applications Thanks, I tried that, but when the scenario where the network needs to verify the ip first comes up, even if you close the app and take care of the network verification, when you open the app again several times at this point, it still stays on the page that confirms the server address, and after clicking the next button, you still need to enter the account password.
OVERLORD commented 2026-02-05 03:10:10 +03:00
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@jrasm91 commented on GitHub (Sep 5, 2024):

I believe this connectivity issue has been fixed. Let us know if this is still an issue.

@jrasm91 commented on GitHub (Sep 5, 2024): I believe this connectivity issue has been fixed. Let us know if this is still an issue.
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Reference: immich-app/immich#1695
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