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The backup album page on the mobile end has been loading continuously #1675

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opened 2026-02-05 03:01:29 +03:00 by OVERLORD · 3 comments
OVERLORD commented 2026-02-05 03:01:29 +03:00
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Originally created by @wangl1987 on GitHub (Nov 22, 2023).

The bug

When I have over 10000 photos on my phone, including 2300+videos
The backup album page on the mobile end has been loading continuously
Staying on this page for 30 minutes is still like this

The OS that Immich Server is running on

Installing through Docker Compose on Mac OS

Version of Immich Server

1.88.2

Version of Immich Mobile App

1.88.0

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

no changes

Your .env content

no changes

Reproduction steps

1.phone systems：ios17.1.1
2.photos:7000+;videos:2300+
3.The backup album page on the mobile end has been loading continuously
Staying on this page for 30 minutes is still like this

Additional information

No response

Originally created by @wangl1987 on GitHub (Nov 22, 2023). ### The bug When I have over 10000 photos on my phone, including 2300+videos The backup album page on the mobile end has been loading continuously Staying on this page for 30 minutes is still like this ### The OS that Immich Server is running on Installing through Docker Compose on Mac OS ### Version of Immich Server 1.88.2 ### Version of Immich Mobile App 1.88.0 ### Platform with the issue - [ ] Server - [ ] Web - [X] Mobile ### Your docker-compose.yml content ```YAML no changes ``` ### Your .env content ```Shell no changes ``` ### Reproduction steps ```bash 1.phone systems：ios17.1.1 2.photos:7000+;videos:2300+ 3.The backup album page on the mobile end has been loading continuously Staying on this page for 30 minutes is still like this ``` ### Additional information _No response_
OVERLORD commented 2026-02-05 03:01:49 +03:00
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@wangl1987 commented on GitHub (Nov 22, 2023):

like this
微信图片_20231122204956

@wangl1987 commented on GitHub (Nov 22, 2023): like this ![微信图片_20231122204956](https://github.com/immich-app/immich/assets/150538734/d31a9ebf-037c-4261-a719-2e2c48d759fb)
OVERLORD commented 2026-02-05 03:01:56 +03:00
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@alextran1502 commented on GitHub (Nov 22, 2023):

Hello, what permission did you allow Immich to have when accessing the page?

@alextran1502 commented on GitHub (Nov 22, 2023): Hello, what permission did you allow Immich to have when accessing the page?
OVERLORD commented 2026-02-05 03:02:10 +03:00
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@wangl1987 commented on GitHub (Nov 23, 2023):

Hello, what permission did you allow Immich to have when accessing the page?

Thanks @alextran1502
This issue occurs when I set immich to have access permissions for all albums.
It is normal for me to have a small amount of photo access permissions when setting immich.
and this function is also normal on another iPhone with fewer photos

@wangl1987 commented on GitHub (Nov 23, 2023): > Hello, what permission did you allow Immich to have when accessing the page? Thanks @alextran1502 This issue occurs when I set immich to have access permissions for all albums. It is normal for me to have a small amount of photo access permissions when setting immich. and this function is also normal on another iPhone with fewer photos
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Reference: immich-app/immich#1675
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