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[BUG] mobile: iOS foreground backup stops, app restart required #1634
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opened 2026-02-05 02:45:18 +03:00 by OVERLORD
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Reference: immich-app/immich#1634
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Originally created by @traktuner on GitHub (Nov 17, 2023).
The bug
One of my immich users tries to do the initial upload from ios.
Best-practice would be to disable sleep, plug in a charger and let immich open over the night.
But that acutally never works. When fore-quitting the app and reopening it, foreground backup works great but stops after some time. Happens with 1.85, 1.86 (app was not in use prior 1.85).
Shared albums are disabled, iCloud photos is enabled (optimize storage).
iphone 11 pro, ios 16
What we think happens here:
the backup maybe stops due to storage constraints. Immich requests the original file, the iPhone downloads it, Immich uploads it, and this goes on until some original file can't be downloaded from iCloud because the iPhone is out of space and originals don't get cleaned up automatically/immediately. Then Immich stalls.
If that's the case, maybe this routine could be improved? Something clearly happens on the phone in the background because Immich starts immediately backing up when the app gets fore-closed and opened again.
The OS that Immich Server is running on
docker
Version of Immich Server
1.86.0
Version of Immich Mobile App
1.86.0
Platform with the issue
Your docker-compose.yml content
Your .env content
Reproduction steps
Additional information
No response
@traktuner commented on GitHub (Nov 17, 2023):
Here are the full logs from the app:
@maffinca69 commented on GitHub (Nov 22, 2023):
+1. Same thing
@cookandy commented on GitHub (Dec 7, 2023):
Same issue here. No matter how many times I try, it gets stuck on
IMG_1810.HEICwith the following messageand stacktrace
I am using an iPhone 14 with iOS
17.1.2, and am using version1.89.0 build.129of the Immich app. I also have optimized iCloud photos enabled.Lmk if you need any more details.
@alextran1502 commented on GitHub (Apr 27, 2024):
Implemented iCloud asset download and reupload
@notflip commented on GitHub (Apr 27, 2024):
Does this mean that iCloud Photos will also sync without issues?
@alextran1502 commented on GitHub (Apr 28, 2024):
@notflip it is hit and miss, we have reported that it causes some crashes but not knowing why
@notflip commented on GitHub (Apr 28, 2024):
@alextran1502 Thanks for the work! I'll make sure to try it out with the new release