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[BUG] Generic Internal error when opening frontend #1399

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opened 2026-02-05 01:40:06 +03:00 by OVERLORD · 6 comments
OVERLORD commented 2026-02-05 01:40:06 +03:00
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Originally created by @klejejs on GitHub (Oct 2, 2023).

The bug

I am not sure if it is after a release update, or after some time passes, but I get a generic error in the image below. On PC, it is easy to fix with Shift + F5, but on mobile, I cannot do that, so I cannot use the page.
The issue has been there for a long time :(
There is nothing in the logs, the only errors I can see in the console are the following:
image

The OS that Immich Server is running on

Ubuntu 22.04

Version of Immich Server

v1.80.0

Version of Immich Mobile App

v1.80.0

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

N/A

Your .env content

N/A

Reproduction steps

1. Open UI on base page and observe an error (when logged in)

Additional information

image

Originally created by @klejejs on GitHub (Oct 2, 2023). ### The bug I am not sure if it is after a release update, or after some time passes, but I get a generic error in the image below. On PC, it is easy to fix with Shift + F5, but on mobile, I cannot do that, so I cannot use the page. The issue has been there for a long time :( There is nothing in the logs, the only errors I can see in the console are the following: <img width="1000" alt="image" src="https://github.com/immich-app/immich/assets/24546950/bd3ee5c7-ec25-4fab-bce2-9c71993ebc9f"> ### The OS that Immich Server is running on Ubuntu 22.04 ### Version of Immich Server v1.80.0 ### Version of Immich Mobile App v1.80.0 ### Platform with the issue - [ ] Server - [X] Web - [ ] Mobile ### Your docker-compose.yml content ```YAML N/A ``` ### Your .env content ```Shell N/A ``` ### Reproduction steps ```bash 1. Open UI on base page and observe an error (when logged in) ``` ### Additional information ![image](https://github.com/immich-app/immich/assets/24546950/19a593ce-0517-4930-9b71-d18c51a8b0dd)
OVERLORD commented 2026-02-05 01:40:16 +03:00
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@alextran1502 commented on GitHub (Oct 2, 2023):

Is this through a reverse proxy? Does it also happen if you access the instance locally?

@alextran1502 commented on GitHub (Oct 2, 2023): Is this through a reverse proxy? Does it also happen if you access the instance locally?
OVERLORD commented 2026-02-05 01:40:19 +03:00
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@klejejs commented on GitHub (Oct 2, 2023):

Is this through a reverse proxy? Does it also happen if you access the instance locally?

Good point! I access Immich only through Traefik reverse proxy and never locally. I haven't had any issues with the same config for other self-hosted services, but it might be breaking something for Immich.
I will investigate further, but please let me know if you have any ideas.

@klejejs commented on GitHub (Oct 2, 2023): > Is this through a reverse proxy? Does it also happen if you access the instance locally? Good point! I access Immich only through Traefik reverse proxy and never locally. I haven't had any issues with the same config for other self-hosted services, but it might be breaking something for Immich. I will investigate further, but please let me know if you have any ideas.
OVERLORD commented 2026-02-05 01:40:26 +03:00
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@alextran1502 commented on GitHub (Oct 2, 2023):

If you can access the instance locally, somethings might have gone wrong with your Traefik's settings. I don't use Traefik but maybe posting your configuration here will catch some more eyes

@alextran1502 commented on GitHub (Oct 2, 2023): If you can access the instance locally, somethings might have gone wrong with your Traefik's settings. I don't use Traefik but maybe posting your configuration here will catch some more eyes
OVERLORD commented 2026-02-05 01:40:31 +03:00
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@schuhbacca commented on GitHub (Oct 2, 2023):

For reference here's my Traefik setup with Immich.

immich-proxy:
container_name: immich_proxy
image: ghcr.io/immich-app/immich-proxy:${IMMICH_VERSION:-release}
dns:
- 192.168.1.2
networks:
- proxy
environment:
# Make sure these values get passed through from the env file
- IMMICH_SERVER_URL
- IMMICH_WEB_URL
ports:
- 2283:8080
depends_on:
- immich-server
- immich-web
labels:
- 'traefik.enable=true'
- "traefik.docker.network=proxy"
- 'traefik.http.routers.immich_proxy.entrypoints=https'
- "traefik.http.routers.immich_proxy.tls.certresolver=cloudflare"
- 'traefik.http.routers.immich_proxy.tls.options=default'
- "traefik.http.routers.immich_proxy.rule=Host(subdomain.mydomain.com)"
- "traefik.http.services.immich_proxy.loadbalancer.server.port=8080"

@schuhbacca commented on GitHub (Oct 2, 2023): For reference here's my Traefik setup with Immich. immich-proxy: container_name: immich_proxy image: ghcr.io/immich-app/immich-proxy:${IMMICH_VERSION:-release} dns: - 192.168.1.2 networks: - proxy environment: # Make sure these values get passed through from the env file - IMMICH_SERVER_URL - IMMICH_WEB_URL ports: - 2283:8080 depends_on: - immich-server - immich-web labels: - 'traefik.enable=true' - "traefik.docker.network=proxy" - 'traefik.http.routers.immich_proxy.entrypoints=https' - "traefik.http.routers.immich_proxy.tls.certresolver=cloudflare" - 'traefik.http.routers.immich_proxy.tls.options=default' - "traefik.http.routers.immich_proxy.rule=Host(`subdomain.mydomain.com`)" - "traefik.http.services.immich_proxy.loadbalancer.server.port=8080"
OVERLORD commented 2026-02-05 01:40:35 +03:00
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@jrasm91 commented on GitHub (Oct 2, 2023):

429 means "too many requests", which is more than likely not coming from anything related to immich.

@jrasm91 commented on GitHub (Oct 2, 2023): 429 means "too many requests", which is more than likely not coming from anything related to immich.
OVERLORD commented 2026-02-05 01:40:37 +03:00
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@jrasm91 commented on GitHub (Oct 9, 2023):

This is most likely a setup issue unrelated to immich. Feel free to open a discussion if you need help troubleshooting.

@jrasm91 commented on GitHub (Oct 9, 2023): This is most likely a setup issue unrelated to immich. Feel free to open a discussion if you need help troubleshooting.
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Reference: immich-app/immich#1399
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