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[BUG] Immich on android mobile fails to upload large file #1374

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opened 2026-02-05 01:32:46 +03:00 by OVERLORD · 4 comments
OVERLORD commented 2026-02-05 01:32:46 +03:00
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Originally created by @mattL485 on GitHub (Sep 26, 2023).

The bug

Single video file on android mobile fails to upload. Android app running v1.79.1, but has been stuck on uploading this file for months.

The video file is 2.01 GiB and is 3840x2160, 60fps, 67809kbps.

File uploads fine after transferring to pc then using cli or pc webui.

When uploading from the mobile app, the upload reaches 100% and stalls indefintely. When trying to upload from chrome on mobile, I get "AxiosError: Request failed with status code 413" in the small upload gui. Popup red error box says message below:
Screenshot_20230925_200219_Chrome

The OS that Immich Server is running on

Unraid 6.9.2

Version of Immich Server

v1.79.1

Version of Immich Mobile App

v1.79.1

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

version: "3.8"

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:release
    entrypoint: ["/bin/sh", "./start-server.sh"]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    env_file:
      - .env
    depends_on:
      - redis
      - database
      - typesense
    restart: always

  immich-microservices:
    container_name: immich_microservices
    image: ghcr.io/immich-app/immich-server:release
    entrypoint: ["/bin/sh", "./start-microservices.sh"]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    env_file:
      - .env
    depends_on:
      - redis
      - database
      - typesense
    restart: always

  immich-machine-learning:
    container_name: immich_machine_learning
    image: ghcr.io/immich-app/immich-machine-learning:release
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - model-cache:/cache
    env_file:
      - .env
    restart: always

  immich-web:
    container_name: immich_web
    image: ghcr.io/immich-app/immich-web:release
    entrypoint: ["/bin/sh", "./entrypoint.sh"]
    env_file:
      - .env
    restart: always

  typesense:
    container_name: immich_typesense
    image: typesense/typesense:0.24.0
    environment:
      - TYPESENSE_API_KEY=${TYPESENSE_API_KEY}
      - TYPESENSE_DATA_DIR=/data
    logging:
      driver: none
    volumes:
      - tsdata:/data
    restart: always

  redis:
    container_name: immich_redis
    image: redis:6.2
    restart: always

  database:
    container_name: immich_postgres
    image: postgres:14
    env_file:
      - .env
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      PG_DATA: /var/lib/postgresql/data
    volumes:
      - pgdata:/var/lib/postgresql/data
    restart: always

  immich-proxy:
    container_name: immich_proxy
    image: ghcr.io/immich-app/immich-proxy:release
    environment:
      # Make sure these values get passed through from the env file
      - IMMICH_SERVER_URL
      - IMMICH_WEB_URL
    ports:
      - 2283:8080
    logging:
      driver: none
    depends_on:
      - immich-server
    restart: always

volumes:
  pgdata:
  model-cache:
  tsdata:

Your .env content

###################################################################################
# Database
###################################################################################

DB_HOSTNAME=immich_postgres
DB_USERNAME=postgres
DB_PASSWORD=postgres
DB_DATABASE_NAME=immich

# Optional Database settings:
# DB_PORT=5432

###################################################################################
# Redis
###################################################################################

REDIS_HOSTNAME=immich_redis

# REDIS_URL will be used to pass custom options to ioredis.
# Example for Sentinel
# {"sentinels":[{"host":"redis-sentinel-node-0","port":26379},{"host":"redis-sentinel-node-1","port":26379},{"host":"redis-sentinel-node-2","port":26379}],"name":"redis-sentinel"}
# REDIS_URL=REDACTED

# Optional Redis settings:

# Note: these parameters are not automatically passed to the Redis Container
# to do so, please edit the docker-compose.yml file as well. Redis is not configured
# via environment variables, only redis.conf or the command line

# REDIS_PORT=6379
# REDIS_DBINDEX=0
# REDIS_USERNAME=
# REDIS_PASSWORD=
# REDIS_SOCKET=

###################################################################################
# Upload File Location
#
# This is the location where uploaded files are stored.
###################################################################################

UPLOAD_LOCATION=/mnt/user/data/media/photos


###################################################################################
# Typesense
###################################################################################
TYPESENSE_API_KEY=some-random-text
# TYPESENSE_ENABLED=false
# TYPESENSE_URL uses base64 encoding for the nodes json.
# Example JSON that was used:
# [
#      { 'host': 'typesense-1.example.net', 'port': '443', 'protocol': 'https' },
#      { 'host': 'typesense-2.example.net', 'port': '443', 'protocol': 'https' },
#      { 'host': 'typesense-3.example.net', 'port': '443', 'protocol': 'https' },
#  ]
# TYPESENSE_URL=REDACTED

###################################################################################
# Reverse Geocoding
#
# Reverse geocoding is done locally which has a small impact on memory usage
# This memory usage can be altered by changing the REVERSE_GEOCODING_PRECISION variable
# This ranges from 0-3 with 3 being the most precise
# 3 - Cities > 500 population: ~200MB RAM
# 2 - Cities > 1000 population: ~150MB RAM
# 1 - Cities > 5000 population: ~80MB RAM
# 0 - Cities > 15000 population: ~40MB RAM
####################################################################################

# DISABLE_REVERSE_GEOCODING=false
# REVERSE_GEOCODING_PRECISION=3

####################################################################################
# WEB - Optional
#
# Custom message on the login page, should be written in HTML form.
# For example:
# PUBLIC_LOGIN_PAGE_MESSAGE="This is a demo instance of Immich.<br><br>Email: <i>demo@demo.de</i><br>Password: <i>demo</i>"
####################################################################################

PUBLIC_LOGIN_PAGE_MESSAGE=

####################################################################################
# Alternative Service Addresses - Optional
#
# This is an advanced feature for users who may be running their immich services on different hosts.
# It will not change which address or port that services bind to within their containers, but it will change where other services look for their peers.
# Note: immich-microservices is bound to 3002, but no references are made
####################################################################################

IMMICH_WEB_URL=http://immich-web:3000
IMMICH_SERVER_URL=http://immich-server:3001
IMMICH_MACHINE_LEARNING_URL=http://immich-machine-learning:3003

####################################################################################
# Alternative API's External Address - Optional
#
# This is an advanced feature used to control the public server endpoint returned to clients during Well-known discovery.
# You should only use this if you want mobile apps to access the immich API over a custom URL. Do not include trailing slash.
# NOTE: At this time, the web app will not be affected by this setting and will continue to use the relative path: /api
# Examples: http://localhost:3001, http://immich-api.example.com, etc
####################################################################################

#IMMICH_API_URL_EXTERNAL=http://localhost:3001

Reproduction steps

1. Open Immich App for Android
2. Wait for File to get to 100% upload
3. File will not upload

1. Open Chrome Mobile for android (v117.0.5938.60)
2. Click upload in immich webui.
3. wait for immich to upload (with any concurrency, tried 1, 2, 4, 8, 100)
4. Receive Axios Error 413 (see top of issue)


Crashes firefox mobile webui so unable to test on different browser.

Additional information

Have had this issue for a while, thanks for looking into it!

Originally created by @mattL485 on GitHub (Sep 26, 2023). ### The bug Single video file on android mobile fails to upload. Android app running v1.79.1, but has been stuck on uploading this file for months. The video file is 2.01 GiB and is 3840x2160, 60fps, 67809kbps. File uploads fine after transferring to pc then using cli or pc webui. When uploading from the mobile app, the upload reaches 100% and stalls indefintely. When trying to upload from chrome on mobile, I get "AxiosError: Request failed with status code 413" in the small upload gui. Popup red error box says message below: ![Screenshot_20230925_200219_Chrome](https://github.com/immich-app/immich/assets/46937622/3e089cd3-5470-4b9b-a84c-1865a28eb49b) ### The OS that Immich Server is running on Unraid 6.9.2 ### Version of Immich Server v1.79.1 ### Version of Immich Mobile App v1.79.1 ### Platform with the issue - [ ] Server - [X] Web - [X] Mobile ### Your docker-compose.yml content ```YAML version: "3.8" services: immich-server: container_name: immich_server image: ghcr.io/immich-app/immich-server:release entrypoint: ["/bin/sh", "./start-server.sh"] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload env_file: - .env depends_on: - redis - database - typesense restart: always immich-microservices: container_name: immich_microservices image: ghcr.io/immich-app/immich-server:release entrypoint: ["/bin/sh", "./start-microservices.sh"] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload env_file: - .env depends_on: - redis - database - typesense restart: always immich-machine-learning: container_name: immich_machine_learning image: ghcr.io/immich-app/immich-machine-learning:release volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload - model-cache:/cache env_file: - .env restart: always immich-web: container_name: immich_web image: ghcr.io/immich-app/immich-web:release entrypoint: ["/bin/sh", "./entrypoint.sh"] env_file: - .env restart: always typesense: container_name: immich_typesense image: typesense/typesense:0.24.0 environment: - TYPESENSE_API_KEY=${TYPESENSE_API_KEY} - TYPESENSE_DATA_DIR=/data logging: driver: none volumes: - tsdata:/data restart: always redis: container_name: immich_redis image: redis:6.2 restart: always database: container_name: immich_postgres image: postgres:14 env_file: - .env environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} PG_DATA: /var/lib/postgresql/data volumes: - pgdata:/var/lib/postgresql/data restart: always immich-proxy: container_name: immich_proxy image: ghcr.io/immich-app/immich-proxy:release environment: # Make sure these values get passed through from the env file - IMMICH_SERVER_URL - IMMICH_WEB_URL ports: - 2283:8080 logging: driver: none depends_on: - immich-server restart: always volumes: pgdata: model-cache: tsdata: ``` ### Your .env content ```Shell ################################################################################### # Database ################################################################################### DB_HOSTNAME=immich_postgres DB_USERNAME=postgres DB_PASSWORD=postgres DB_DATABASE_NAME=immich # Optional Database settings: # DB_PORT=5432 ################################################################################### # Redis ################################################################################### REDIS_HOSTNAME=immich_redis # REDIS_URL will be used to pass custom options to ioredis. # Example for Sentinel # {"sentinels":[{"host":"redis-sentinel-node-0","port":26379},{"host":"redis-sentinel-node-1","port":26379},{"host":"redis-sentinel-node-2","port":26379}],"name":"redis-sentinel"} # REDIS_URL=REDACTED # Optional Redis settings: # Note: these parameters are not automatically passed to the Redis Container # to do so, please edit the docker-compose.yml file as well. Redis is not configured # via environment variables, only redis.conf or the command line # REDIS_PORT=6379 # REDIS_DBINDEX=0 # REDIS_USERNAME= # REDIS_PASSWORD= # REDIS_SOCKET= ################################################################################### # Upload File Location # # This is the location where uploaded files are stored. ################################################################################### UPLOAD_LOCATION=/mnt/user/data/media/photos ################################################################################### # Typesense ################################################################################### TYPESENSE_API_KEY=some-random-text # TYPESENSE_ENABLED=false # TYPESENSE_URL uses base64 encoding for the nodes json. # Example JSON that was used: # [ # { 'host': 'typesense-1.example.net', 'port': '443', 'protocol': 'https' }, # { 'host': 'typesense-2.example.net', 'port': '443', 'protocol': 'https' }, # { 'host': 'typesense-3.example.net', 'port': '443', 'protocol': 'https' }, # ] # TYPESENSE_URL=REDACTED ################################################################################### # Reverse Geocoding # # Reverse geocoding is done locally which has a small impact on memory usage # This memory usage can be altered by changing the REVERSE_GEOCODING_PRECISION variable # This ranges from 0-3 with 3 being the most precise # 3 - Cities > 500 population: ~200MB RAM # 2 - Cities > 1000 population: ~150MB RAM # 1 - Cities > 5000 population: ~80MB RAM # 0 - Cities > 15000 population: ~40MB RAM #################################################################################### # DISABLE_REVERSE_GEOCODING=false # REVERSE_GEOCODING_PRECISION=3 #################################################################################### # WEB - Optional # # Custom message on the login page, should be written in HTML form. # For example: # PUBLIC_LOGIN_PAGE_MESSAGE="This is a demo instance of Immich.<br><br>Email: <i>demo@demo.de</i><br>Password: <i>demo</i>" #################################################################################### PUBLIC_LOGIN_PAGE_MESSAGE= #################################################################################### # Alternative Service Addresses - Optional # # This is an advanced feature for users who may be running their immich services on different hosts. # It will not change which address or port that services bind to within their containers, but it will change where other services look for their peers. # Note: immich-microservices is bound to 3002, but no references are made #################################################################################### IMMICH_WEB_URL=http://immich-web:3000 IMMICH_SERVER_URL=http://immich-server:3001 IMMICH_MACHINE_LEARNING_URL=http://immich-machine-learning:3003 #################################################################################### # Alternative API's External Address - Optional # # This is an advanced feature used to control the public server endpoint returned to clients during Well-known discovery. # You should only use this if you want mobile apps to access the immich API over a custom URL. Do not include trailing slash. # NOTE: At this time, the web app will not be affected by this setting and will continue to use the relative path: /api # Examples: http://localhost:3001, http://immich-api.example.com, etc #################################################################################### #IMMICH_API_URL_EXTERNAL=http://localhost:3001 ``` ### Reproduction steps ```bash 1. Open Immich App for Android 2. Wait for File to get to 100% upload 3. File will not upload 1. Open Chrome Mobile for android (v117.0.5938.60) 2. Click upload in immich webui. 3. wait for immich to upload (with any concurrency, tried 1, 2, 4, 8, 100) 4. Receive Axios Error 413 (see top of issue) Crashes firefox mobile webui so unable to test on different browser. ``` ### Additional information Have had this issue for a while, thanks for looking into it!
OVERLORD commented 2026-02-05 01:32:52 +03:00
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@T0ytoy commented on GitHub (Sep 28, 2023):

It probably isn't an Immich issue, but an nginx issue. Do you use it? If so, you can try adding client_max_body_size 8196M; to increase max upload size to 8 GB.

@T0ytoy commented on GitHub (Sep 28, 2023): It probably isn't an Immich issue, but an nginx issue. Do you use it? If so, you can try adding `client_max_body_size 8196M;` to increase max upload size to 8 GB.
OVERLORD commented 2026-02-05 01:32:55 +03:00
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@hippothomas commented on GitHub (Sep 29, 2023):

I just got the same issue, if you're using an nginx reverse proxy adding the client_max_body_size to the http directory in /etc/nginx/nginx.conf as well as in the server directory in the vhost /etc/nginx/sites-available/mysite.com did the trick for me.

Link to the same issue on stackoverflow that helped me

@hippothomas commented on GitHub (Sep 29, 2023): I just got the same issue, if you're using an nginx reverse proxy adding the `client_max_body_size` to the `http` directory in `/etc/nginx/nginx.conf` as well as in the `server` directory in the vhost `/etc/nginx/sites-available/mysite.com` did the trick for me. [Link to the same issue on stackoverflow that helped me](https://stackoverflow.com/questions/2056124/nginx-client-max-body-size-has-no-effect)
OVERLORD commented 2026-02-05 01:32:58 +03:00
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@wipfli commented on GitHub (Oct 2, 2023):

Thanks everyone, I had the same problem and @hippothomas solution fixed the problem for me.

Where is the source of https://documentation.immich.app/docs/administration/reverse-proxy#nginx-example-config ?

I would like to make a pull request and add the comment of @hippothomas to the docs...

@wipfli commented on GitHub (Oct 2, 2023): Thanks everyone, I had the same problem and @hippothomas solution fixed the problem for me. Where is the source of https://documentation.immich.app/docs/administration/reverse-proxy#nginx-example-config ? I would like to make a pull request and add the comment of @hippothomas to the docs...
OVERLORD commented 2026-02-05 01:33:02 +03:00
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@jrasm91 commented on GitHub (Oct 2, 2023):

@wipfli - it is here:

https://github.com/immich-app/immich/blob/main/docs/docs/administration/reverse-proxy.md

Closing as this looks like a configuration error, but a PR to the docs would be great!

@jrasm91 commented on GitHub (Oct 2, 2023): @wipfli - it is here: https://github.com/immich-app/immich/blob/main/docs/docs/administration/reverse-proxy.md Closing as this looks like a configuration error, but a PR to the docs would be great!
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Reference: immich-app/immich#1374
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