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BUG: Metadata not loaded #1370

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opened 2026-02-05 01:32:20 +03:00 by OVERLORD · 0 comments
OVERLORD commented 2026-02-05 01:32:20 +03:00
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Originally created by @alextran1502 on GitHub (Sep 25, 2023).

Discussed in https://github.com/immich-app/immich/discussions/4203

Originally posted by TheZoker September 24, 2023
Hi there,

Yesterday I setup immich. I use a external library provided by my synology NAS. Most of the stuff worked without any issues.
But some images are displayed in a random place.
When I click on the image, immich shows me a:

Metadata not loaded for [image_path]

I then run the EXTRACT METADATA job again for missing items. Did not solve the issue.
I then run the EXTRACT METADATA job for all items, but still does not fix the issue.

Most images show the meta correctly, but some do not work.

How can I fix that?

Thanks!

Originally created by @alextran1502 on GitHub (Sep 25, 2023). ### Discussed in https://github.com/immich-app/immich/discussions/4203 <div type='discussions-op-text'> <sup>Originally posted by **TheZoker** September 24, 2023</sup> Hi there, Yesterday I setup immich. I use a external library provided by my synology NAS. Most of the stuff worked without any issues. But some images are displayed in a random place. When I click on the image, immich shows me a: ``` Metadata not loaded for [image_path] ``` I then run the `EXTRACT METADATA` job again for missing items. Did not solve the issue. I then run the `EXTRACT METADATA` job for all items, but still does not fix the issue. Most images show the meta correctly, but some do not work. How can I fix that? Thanks!</div>
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Reference: immich-app/immich#1370
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