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[BUG] Issues with glibc version #1294

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opened 2026-02-05 01:11:13 +03:00 by OVERLORD · 2 comments
OVERLORD commented 2026-02-05 01:11:13 +03:00
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Originally created by @Scorcerer on GitHub (Aug 31, 2023).

The bug

Hi!
I'm using immich with docker-compose (official images from ghcr.io) and after recent upgrade of my system where the DB actually is, I'm getting the following error in immich-server container:
[Nest] 7 - 08/31/2023, 1:07:12 PM ERROR [AssetService] Error uploading file QueryFailedError: could not load library "/usr/lib64/postgresql-15/lib64/uuid-ossp.so": /usr/lib64/libc.so.6: version GLIBC_2.38' not found (required by /usr/lib64/postgresql-15/lib64/uuid-ossp.so)
This causes the whole thing not to work (the web app also throws mostly the same thing)
Can the docker image be somehow regenerated to use newer version of glibc please?

The OS that Immich Server is running on

Gentoo current via docker

Version of Immich Server

1.76.1, ID 0acf24976518

Version of Immich Mobile App

1.74.0 build 97

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

immich-server:
    container_name: immich-server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    command: [ "start.sh", "immich" ]
    env_file:
      - immich.env
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    depends_on:
      - redis
      - immich-typesense
    restart: always

Your .env content

DB_HOSTNAME=host.ip
DB_USERNAME=<redacted>
DB_PASSWORD=<redacted>
DB_DATABASE_NAME=<redacted>
REDIS_HOSTNAME=redis
REDIS_PORT=6379
REDIS_DBINDEX=1
UPLOAD_LOCATION=<redacted>
TYPESENSE_API_KEY=s<redacted>S
TYPESENSE_HOST=immich-typesense
PUBLIC_LOGIN_PAGE_MESSAGE=
IMMICH_WEB_URL=http://immich-web:3000
IMMICH_SERVER_URL=http://immich-server:3001
IMMICH_MACHINE_LEARNING_URL=http://immich-machine-learning:3003
IMMICH_VERSION=

Reproduction steps

1. Start Immich
2. Try to login/backup/anything really

Additional information

No response

Originally created by @Scorcerer on GitHub (Aug 31, 2023). ### The bug Hi! I'm using immich with docker-compose (official images from ghcr.io) and after recent upgrade of my system where the DB actually is, I'm getting the following error in immich-server container: `[Nest] 7 - 08/31/2023, 1:07:12 PM ERROR [AssetService] Error uploading file QueryFailedError: could not load library "/usr/lib64/postgresql-15/lib64/uuid-ossp.so": /usr/lib64/libc.so.6: version GLIBC_2.38' not found (required by /usr/lib64/postgresql-15/lib64/uuid-ossp.so)` This causes the whole thing not to work (the web app also throws mostly the same thing) Can the docker image be somehow regenerated to use newer version of glibc please? ### The OS that Immich Server is running on Gentoo current via docker ### Version of Immich Server 1.76.1, ID 0acf24976518 ### Version of Immich Mobile App 1.74.0 build 97 ### Platform with the issue - [X] Server - [ ] Web - [ ] Mobile ### Your docker-compose.yml content ```YAML immich-server: container_name: immich-server image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} command: [ "start.sh", "immich" ] env_file: - immich.env volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload depends_on: - redis - immich-typesense restart: always ``` ### Your .env content ```Shell DB_HOSTNAME=host.ip DB_USERNAME=<redacted> DB_PASSWORD=<redacted> DB_DATABASE_NAME=<redacted> REDIS_HOSTNAME=redis REDIS_PORT=6379 REDIS_DBINDEX=1 UPLOAD_LOCATION=<redacted> TYPESENSE_API_KEY=s<redacted>S TYPESENSE_HOST=immich-typesense PUBLIC_LOGIN_PAGE_MESSAGE= IMMICH_WEB_URL=http://immich-web:3000 IMMICH_SERVER_URL=http://immich-server:3001 IMMICH_MACHINE_LEARNING_URL=http://immich-machine-learning:3003 IMMICH_VERSION= ``` ### Reproduction steps ```bash 1. Start Immich 2. Try to login/backup/anything really ``` ### Additional information _No response_
OVERLORD commented 2026-02-05 01:11:19 +03:00
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@bo0tzz commented on GitHub (Aug 31, 2023):

Which version of postgres are you using?

@bo0tzz commented on GitHub (Aug 31, 2023): Which version of postgres are you using?
OVERLORD commented 2026-02-05 01:11:21 +03:00
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@Scorcerer commented on GitHub (Aug 31, 2023):

Sorry for the mishap :/ It's 15.4, after a complete reboot it's actually working again.

@Scorcerer commented on GitHub (Aug 31, 2023): Sorry for the mishap :/ It's 15.4, after a complete reboot it's actually working again.
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Reference: immich-app/immich#1294
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