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[BUG] Mobile App Crashes When Uploading Lots Of Media #1270

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opened 2026-02-05 01:06:23 +03:00 by OVERLORD · 39 comments
OVERLORD commented 2026-02-05 01:06:23 +03:00
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Originally created by @Orbitally on GitHub (Aug 22, 2023).

The bug

While uploading images to the server through the mobile app (Latest version of the iOS app) it'll crash at seemingly random times.

The OS that Immich Server is running on

Ubuntu 22.04 Server

Version of Immich Server

1.74.0

Version of Immich Mobile App

1.74.0

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

version: "3.8"

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    command: [ "start.sh", "immich" ]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    env_file:
      - .env
    depends_on:
      - redis
      - database
      - typesense
    restart: always

  immich-microservices:
    container_name: immich_microservices
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends:
    #   file: hwaccel.yml
    #   service: hwaccel
    command: [ "start.sh", "microservices" ]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    env_file:
      - .env
    depends_on:
      - redis
      - database
      - typesense
    restart: always

#  immich-machine-learning:
#    container_name: immich_machine_learning
#    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
#    volumes:
#      - model-cache:/cache
#    env_file:
#      - .env
#    restart: always

  immich-web:
    container_name: immich_web
    image: ghcr.io/immich-app/immich-web:${IMMICH_VERSION:-release}
    env_file:
      - .env
    restart: always

  typesense:
    container_name: immich_typesense
    image: typesense/typesense:0.24.1@sha256:9bcff2b829f12074426ca044b56160ca9d777a0c488303469143dd9f8259d4dd
    environment:
      - TYPESENSE_API_KEY=${TYPESENSE_API_KEY}
      - TYPESENSE_DATA_DIR=/data
      # remove this to get debug messages
      - GLOG_minloglevel=1
    volumes:
      - tsdata:/data
    restart: always

  redis:
    container_name: immich_redis
    image: redis:6.2-alpine@sha256:70a7a5b641117670beae0d80658430853896b5ef269ccf00d1827427e3263fa3
    restart: always

  database:
    container_name: immich_postgres
    image: postgres:14-alpine@sha256:28407a9961e76f2d285dc6991e8e48893503cc3836a4755bbc2d40bcc272a441
    env_file:
      - .env
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
    volumes:
      - pgdata:/var/lib/postgresql/data
    restart: always

  immich-proxy:
    container_name: immich_proxy
    image: ghcr.io/immich-app/immich-proxy:${IMMICH_VERSION:-release}
    environment:
      # Make sure these values get passed through from the env file
      - IMMICH_SERVER_URL
      - IMMICH_WEB_URL
    ports:
      - 2283:8080
    depends_on:
      - immich-server
      - immich-web
    restart: always

volumes:
  pgdata:
  model-cache:
  tsdata:

Your .env content

###################################################################################
# Database
###################################################################################

DB_HOSTNAME=immich_postgres
DB_USERNAME=postgres
DB_PASSWORD=beepbooppasswordthings
DB_DATABASE_NAME=immich

# Optional Database settings:
# DB_PORT=5432

###################################################################################
# Redis
###################################################################################

REDIS_HOSTNAME=immich_redis

# Optional Redis settings:

# Note: these parameters are not automatically passed to the Redis Container
# to do so, please edit the docker-compose.yml file as well. Redis is not configured
# via environment variables, only redis.conf or the command line

# REDIS_PORT=6379
# REDIS_DBINDEX=0
# REDIS_PASSWORD=
# REDIS_SOCKET=

###################################################################################
# Upload File Location
#
# This is the location where uploaded files are stored.
###################################################################################

UPLOAD_LOCATION=/media/immich-media


###################################################################################
# Log message level - [simple|verbose]
###################################################################################

LOG_LEVEL=simple

###################################################################################
# Typesense
###################################################################################
# TYPESENSE_ENABLED=false
TYPESENSE_API_KEY=beepboopapikeyhere
# TYPESENSE_HOST: typesense
# TYPESENSE_PORT: 8108
# TYPESENSE_PROTOCOL: http

###################################################################################
# Reverse Geocoding
#
# Reverse geocoding is done locally which has a small impact on memory usage
# This memory usage can be altered by changing the REVERSE_GEOCODING_PRECISION variable
# This ranges from 0-3 with 3 being the most precise
# 3 - Cities > 500 population: ~200MB RAM
# 2 - Cities > 1000 population: ~150MB RAM
# 1 - Cities > 5000 population: ~80MB RAM
# 0 - Cities > 15000 population: ~40MB RAM
####################################################################################

# DISABLE_REVERSE_GEOCODING=false
# REVERSE_GEOCODING_PRECISION=3

####################################################################################
# WEB - Optional
#
# Custom message on the login page, should be written in HTML form.
# For example:
# PUBLIC_LOGIN_PAGE_MESSAGE="This is a demo instance of Immich.<br><br>Email: <i>demo@demo.de</i><br>Password: <i>demo</i>"
####################################################################################

PUBLIC_LOGIN_PAGE_MESSAGE="Backing up camera rolls without needing to pay [REDACTED]. Ha!"

####################################################################################
# Alternative Service Addresses - Optional
#
# This is an advanced feature for users who may be running their immich services on different hosts.
# It will not change which address or port that services bind to within their containers, but it will change where other services look for their peers.
# Note: immich-microservices is bound to 3002, but no references are made
####################################################################################

IMMICH_WEB_URL=http://immich-web:3000
IMMICH_SERVER_URL=http://immich-server:3001
IMMICH_MACHINE_LEARNING_URL=http://192.168.209.35:3003

####################################################################################
# Alternative API's External Address - Optional
#
# This is an advanced feature used to control the public server endpoint returned to clients during Well-known discovery.
# You should only use this if you want mobile apps to access the immich API over a custom URL. Do not include trailing slash.
# NOTE: At this time, the web app will not be affected by this setting and will continue to use the relative path: /api
# Examples: http://localhost:3001, http://immich-api.example.com, etc
####################################################################################

#IMMICH_API_URL_EXTERNAL=http://localhost:3001

###################################################################################
# Immich Version - Optional
#
# This allows all immich docker images to be pinned to a specific version. By default,
# the version is "release" but could be a specific version, like "v1.59.0".
###################################################################################

#IMMICH_VERSION=

Reproduction steps

1. Start an upload in the mobile app with a bunch of pictures
2. Let it run for a little while
3. The app will crash after about 5-10 min (Sometimes earlier)

Additional information

I'm currently on the iOS 17 Beta

Originally created by @Orbitally on GitHub (Aug 22, 2023). ### The bug While uploading images to the server through the mobile app (Latest version of the iOS app) it'll crash at seemingly random times. ### The OS that Immich Server is running on Ubuntu 22.04 Server ### Version of Immich Server 1.74.0 ### Version of Immich Mobile App 1.74.0 ### Platform with the issue - [ ] Server - [ ] Web - [X] Mobile ### Your docker-compose.yml content ```YAML version: "3.8" services: immich-server: container_name: immich_server image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} command: [ "start.sh", "immich" ] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload env_file: - .env depends_on: - redis - database - typesense restart: always immich-microservices: container_name: immich_microservices image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} # extends: # file: hwaccel.yml # service: hwaccel command: [ "start.sh", "microservices" ] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload env_file: - .env depends_on: - redis - database - typesense restart: always # immich-machine-learning: # container_name: immich_machine_learning # image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release} # volumes: # - model-cache:/cache # env_file: # - .env # restart: always immich-web: container_name: immich_web image: ghcr.io/immich-app/immich-web:${IMMICH_VERSION:-release} env_file: - .env restart: always typesense: container_name: immich_typesense image: typesense/typesense:0.24.1@sha256:9bcff2b829f12074426ca044b56160ca9d777a0c488303469143dd9f8259d4dd environment: - TYPESENSE_API_KEY=${TYPESENSE_API_KEY} - TYPESENSE_DATA_DIR=/data # remove this to get debug messages - GLOG_minloglevel=1 volumes: - tsdata:/data restart: always redis: container_name: immich_redis image: redis:6.2-alpine@sha256:70a7a5b641117670beae0d80658430853896b5ef269ccf00d1827427e3263fa3 restart: always database: container_name: immich_postgres image: postgres:14-alpine@sha256:28407a9961e76f2d285dc6991e8e48893503cc3836a4755bbc2d40bcc272a441 env_file: - .env environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} volumes: - pgdata:/var/lib/postgresql/data restart: always immich-proxy: container_name: immich_proxy image: ghcr.io/immich-app/immich-proxy:${IMMICH_VERSION:-release} environment: # Make sure these values get passed through from the env file - IMMICH_SERVER_URL - IMMICH_WEB_URL ports: - 2283:8080 depends_on: - immich-server - immich-web restart: always volumes: pgdata: model-cache: tsdata: ``` ### Your .env content ```Shell ################################################################################### # Database ################################################################################### DB_HOSTNAME=immich_postgres DB_USERNAME=postgres DB_PASSWORD=beepbooppasswordthings DB_DATABASE_NAME=immich # Optional Database settings: # DB_PORT=5432 ################################################################################### # Redis ################################################################################### REDIS_HOSTNAME=immich_redis # Optional Redis settings: # Note: these parameters are not automatically passed to the Redis Container # to do so, please edit the docker-compose.yml file as well. Redis is not configured # via environment variables, only redis.conf or the command line # REDIS_PORT=6379 # REDIS_DBINDEX=0 # REDIS_PASSWORD= # REDIS_SOCKET= ################################################################################### # Upload File Location # # This is the location where uploaded files are stored. ################################################################################### UPLOAD_LOCATION=/media/immich-media ################################################################################### # Log message level - [simple|verbose] ################################################################################### LOG_LEVEL=simple ################################################################################### # Typesense ################################################################################### # TYPESENSE_ENABLED=false TYPESENSE_API_KEY=beepboopapikeyhere # TYPESENSE_HOST: typesense # TYPESENSE_PORT: 8108 # TYPESENSE_PROTOCOL: http ################################################################################### # Reverse Geocoding # # Reverse geocoding is done locally which has a small impact on memory usage # This memory usage can be altered by changing the REVERSE_GEOCODING_PRECISION variable # This ranges from 0-3 with 3 being the most precise # 3 - Cities > 500 population: ~200MB RAM # 2 - Cities > 1000 population: ~150MB RAM # 1 - Cities > 5000 population: ~80MB RAM # 0 - Cities > 15000 population: ~40MB RAM #################################################################################### # DISABLE_REVERSE_GEOCODING=false # REVERSE_GEOCODING_PRECISION=3 #################################################################################### # WEB - Optional # # Custom message on the login page, should be written in HTML form. # For example: # PUBLIC_LOGIN_PAGE_MESSAGE="This is a demo instance of Immich.<br><br>Email: <i>demo@demo.de</i><br>Password: <i>demo</i>" #################################################################################### PUBLIC_LOGIN_PAGE_MESSAGE="Backing up camera rolls without needing to pay [REDACTED]. Ha!" #################################################################################### # Alternative Service Addresses - Optional # # This is an advanced feature for users who may be running their immich services on different hosts. # It will not change which address or port that services bind to within their containers, but it will change where other services look for their peers. # Note: immich-microservices is bound to 3002, but no references are made #################################################################################### IMMICH_WEB_URL=http://immich-web:3000 IMMICH_SERVER_URL=http://immich-server:3001 IMMICH_MACHINE_LEARNING_URL=http://192.168.209.35:3003 #################################################################################### # Alternative API's External Address - Optional # # This is an advanced feature used to control the public server endpoint returned to clients during Well-known discovery. # You should only use this if you want mobile apps to access the immich API over a custom URL. Do not include trailing slash. # NOTE: At this time, the web app will not be affected by this setting and will continue to use the relative path: /api # Examples: http://localhost:3001, http://immich-api.example.com, etc #################################################################################### #IMMICH_API_URL_EXTERNAL=http://localhost:3001 ################################################################################### # Immich Version - Optional # # This allows all immich docker images to be pinned to a specific version. By default, # the version is "release" but could be a specific version, like "v1.59.0". ################################################################################### #IMMICH_VERSION= ``` ### Reproduction steps ```bash 1. Start an upload in the mobile app with a bunch of pictures 2. Let it run for a little while 3. The app will crash after about 5-10 min (Sometimes earlier) ``` ### Additional information I'm currently on the iOS 17 Beta
OVERLORD added the 📱mobile label 2026-02-05 01:06:23 +03:00
OVERLORD commented 2026-02-05 01:06:28 +03:00
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@alextran1502 commented on GitHub (Aug 22, 2023):

Hello, would it be possible for you to test on ios16 since it is stable?

@alextran1502 commented on GitHub (Aug 22, 2023): Hello, would it be possible for you to test on ios16 since it is stable?
OVERLORD commented 2026-02-05 01:06:31 +03:00
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@Orbitally commented on GitHub (Aug 22, 2023):

Hey! Sure, I installed the beta my main day to day devices but I can see if I have an old phone lying around which I can install iOS 16 on to see how that works. I'll see what I can do and keep you posted.

@Orbitally commented on GitHub (Aug 22, 2023): Hey! Sure, I installed the beta my main day to day devices but I can see if I have an old phone lying around which I can install iOS 16 on to see how that works. I'll see what I can do and keep you posted.
OVERLORD commented 2026-02-05 01:06:33 +03:00
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@Orbitally commented on GitHub (Aug 23, 2023):

Turns out the device I was thinking of was running the latest version of iOS 15 but the issue is still there on that where it'll upload a couple things and then the app will crash. Are there any logs or anything I could send which would help with this?

@Orbitally commented on GitHub (Aug 23, 2023): Turns out the device I was thinking of was running the latest version of iOS 15 but the issue is still there on that where it'll upload a couple things and then the app will crash. Are there any logs or anything I could send which would help with this?
OVERLORD commented 2026-02-05 01:06:39 +03:00
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@Orbitally commented on GitHub (Aug 23, 2023):

Just had the crash happen while I was watching the server logs and this is what popped up:

immich_postgres       | 2023-08-23 15:40:15.803 UTC [2655] DETAIL:  Key ("ownerId", checksum)=(e275a2cf-9991-4587-90f8-e74424bf42da, \x71727b07c21243f56c136ec36d54effe312623fd) already exists.
immich_postgres       | 2023-08-23 15:40:15.803 UTC [2655] STATEMENT:  INSERT INTO "assets"("id", "deviceAssetId", "ownerId", "deviceId", "type", "originalPath", "resizePath", "webpPath", "thumbhash", "encodedVideoPath", "createdAt", "updatedAt", "fileCreatedAt", "fileModifiedAt", "isFavorite", "isArchived", "isReadOnly", "checksum", "duration", "isVisible", "livePhotoVideoId", "originalFileName", "sidecarPath") VALUES (DEFAULT, $1, $2, $3, $4, $5, $6, $7, $8, $9, DEFAULT, DEFAULT, $10, $11, $12, $13, $14, $15, $16, $17, DEFAULT, $18, $19) RETURNING "id", "webpPath", "encodedVideoPath", "createdAt", "updatedAt", "isFavorite", "isArchived", "isReadOnly", "isVisible"
immich_server         | [Nest] 7  - 08/23/2023, 3:40:37 PM     LOG [CommunicationGateway] New websocket connection: ppQ6CTtt10NayOhuAAA0
immich_redis          | 1:M 23 Aug 2023 15:41:03.007 * 100 changes in 300 seconds. Saving...
immich_redis          | 1:M 23 Aug 2023 15:41:03.007 * Background saving started by pid 190
immich_redis          | 190:C 23 Aug 2023 15:41:03.097 * DB saved on disk
immich_redis          | 190:C 23 Aug 2023 15:41:03.097 * RDB: 0 MB of memory used by copy-on-write
immich_redis          | 1:M 23 Aug 2023 15:41:03.108 * Background saving terminated with success
immich_server         | [Nest] 7  - 08/23/2023, 3:41:18 PM   ERROR [ExpressAdapter] Premature close
immich_server         | Error [ERR_STREAM_PREMATURE_CLOSE]: Premature close
immich_server         |     at new NodeError (node:internal/errors:405:5)
immich_server         |     at ServerResponse.onclose (node:internal/streams/end-of-stream:154:30)
immich_server         |     at ServerResponse.emit (node:events:526:35)
immich_server         |     at emitCloseNT (node:_http_server:996:10)
immich_server         |     at Socket.onServerResponseClose (node:_http_server:278:5)
immich_server         |     at Socket.emit (node:events:526:35)
immich_server         |     at TCP.<anonymous> (node:net:323:12)
immich_server         | [Nest] 7  - 08/23/2023, 3:41:18 PM   ERROR [ExpressAdapter] Premature close
immich_server         | Error [ERR_STREAM_PREMATURE_CLOSE]: Premature close
immich_server         |     at new NodeError (node:internal/errors:405:5)
immich_server         |     at ServerResponse.onclose (node:internal/streams/end-of-stream:154:30)
immich_server         |     at ServerResponse.emit (node:events:526:35)
immich_server         |     at emitCloseNT (node:_http_server:996:10)
immich_server         |     at Socket.onServerResponseClose (node:_http_server:278:5)
immich_server         |     at Socket.emit (node:events:526:35)
immich_server         |     at TCP.<anonymous> (node:net:323:12)
immich_server         | [Nest] 7  - 08/23/2023, 3:41:18 PM     LOG [CommunicationGateway] Client ppQ6CTtt10NayOhuAAA0 disconnected from Websocket

Not sure if that helps and please let me know if you'd like anything else!

@Orbitally commented on GitHub (Aug 23, 2023): Just had the crash happen while I was watching the server logs and this is what popped up: ```immich_postgres | 2023-08-23 15:40:15.803 UTC [2655] ERROR: duplicate key value violates unique constraint "UQ_userid_checksum" immich_postgres | 2023-08-23 15:40:15.803 UTC [2655] DETAIL: Key ("ownerId", checksum)=(e275a2cf-9991-4587-90f8-e74424bf42da, \x71727b07c21243f56c136ec36d54effe312623fd) already exists. immich_postgres | 2023-08-23 15:40:15.803 UTC [2655] STATEMENT: INSERT INTO "assets"("id", "deviceAssetId", "ownerId", "deviceId", "type", "originalPath", "resizePath", "webpPath", "thumbhash", "encodedVideoPath", "createdAt", "updatedAt", "fileCreatedAt", "fileModifiedAt", "isFavorite", "isArchived", "isReadOnly", "checksum", "duration", "isVisible", "livePhotoVideoId", "originalFileName", "sidecarPath") VALUES (DEFAULT, $1, $2, $3, $4, $5, $6, $7, $8, $9, DEFAULT, DEFAULT, $10, $11, $12, $13, $14, $15, $16, $17, DEFAULT, $18, $19) RETURNING "id", "webpPath", "encodedVideoPath", "createdAt", "updatedAt", "isFavorite", "isArchived", "isReadOnly", "isVisible" immich_server | [Nest] 7 - 08/23/2023, 3:40:37 PM LOG [CommunicationGateway] New websocket connection: ppQ6CTtt10NayOhuAAA0 immich_redis | 1:M 23 Aug 2023 15:41:03.007 * 100 changes in 300 seconds. Saving... immich_redis | 1:M 23 Aug 2023 15:41:03.007 * Background saving started by pid 190 immich_redis | 190:C 23 Aug 2023 15:41:03.097 * DB saved on disk immich_redis | 190:C 23 Aug 2023 15:41:03.097 * RDB: 0 MB of memory used by copy-on-write immich_redis | 1:M 23 Aug 2023 15:41:03.108 * Background saving terminated with success immich_server | [Nest] 7 - 08/23/2023, 3:41:18 PM ERROR [ExpressAdapter] Premature close immich_server | Error [ERR_STREAM_PREMATURE_CLOSE]: Premature close immich_server | at new NodeError (node:internal/errors:405:5) immich_server | at ServerResponse.onclose (node:internal/streams/end-of-stream:154:30) immich_server | at ServerResponse.emit (node:events:526:35) immich_server | at emitCloseNT (node:_http_server:996:10) immich_server | at Socket.onServerResponseClose (node:_http_server:278:5) immich_server | at Socket.emit (node:events:526:35) immich_server | at TCP.<anonymous> (node:net:323:12) immich_server | [Nest] 7 - 08/23/2023, 3:41:18 PM ERROR [ExpressAdapter] Premature close immich_server | Error [ERR_STREAM_PREMATURE_CLOSE]: Premature close immich_server | at new NodeError (node:internal/errors:405:5) immich_server | at ServerResponse.onclose (node:internal/streams/end-of-stream:154:30) immich_server | at ServerResponse.emit (node:events:526:35) immich_server | at emitCloseNT (node:_http_server:996:10) immich_server | at Socket.onServerResponseClose (node:_http_server:278:5) immich_server | at Socket.emit (node:events:526:35) immich_server | at TCP.<anonymous> (node:net:323:12) immich_server | [Nest] 7 - 08/23/2023, 3:41:18 PM LOG [CommunicationGateway] Client ppQ6CTtt10NayOhuAAA0 disconnected from Websocket ``` Not sure if that helps and please let me know if you'd like anything else!
OVERLORD commented 2026-02-05 01:06:47 +03:00
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@Rustymage commented on GitHub (Feb 5, 2024):

My app keeps crashing for me upon upload - I'm having to babysit the upload.

https://1drv.ms/f/s!AkYD3wMYcl2kz7406Mpe05cOH3kJPg

@Rustymage commented on GitHub (Feb 5, 2024): My app keeps crashing for me upon upload - I'm having to babysit the upload. https://1drv.ms/f/s!AkYD3wMYcl2kz7406Mpe05cOH3kJPg
OVERLORD commented 2026-02-05 01:06:49 +03:00
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@Bart1909 commented on GitHub (Feb 8, 2024):

Same here

@Bart1909 commented on GitHub (Feb 8, 2024): Same here
OVERLORD commented 2026-02-05 01:06:52 +03:00
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@Adzter commented on GitHub (Feb 9, 2024):

Also getting this issue exactly as @Rustymage 's video

@Adzter commented on GitHub (Feb 9, 2024): Also getting this issue exactly as @Rustymage 's video
OVERLORD commented 2026-02-05 01:06:54 +03:00
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@NegaDuck420 commented on GitHub (Feb 10, 2024):

Also getting same issue as @Rustymage
Unless I "cancel and restart" the upload it will also start over at the first starting point after the crash. Hence need to cancel and restart every now and then to update the progress.

@NegaDuck420 commented on GitHub (Feb 10, 2024): Also getting same issue as @Rustymage Unless I "cancel and restart" the upload it will also start over at the first starting point after the crash. Hence need to cancel and restart every now and then to update the progress.
OVERLORD commented 2026-02-05 01:06:57 +03:00
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@Rustymage commented on GitHub (Feb 10, 2024):

Also getting same issue as @Rustymage Unless I "cancel and restart" the upload it will also start over at the first starting point after the crash. Hence need to cancel and restart every now and then to update the progress.

That's how I babysat it. Cancel after a little bit to lock in the upload, then restarted.

@Rustymage commented on GitHub (Feb 10, 2024): > Also getting same issue as @Rustymage Unless I "cancel and restart" the upload it will also start over at the first starting point after the crash. Hence need to cancel and restart every now and then to update the progress. That's how I babysat it. Cancel after a little bit to lock in the upload, then restarted.
OVERLORD commented 2026-02-05 01:06:58 +03:00
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@FelixArndt commented on GitHub (Feb 16, 2024):

+1
Exact sam issue hier on iOS 17.2.1

@FelixArndt commented on GitHub (Feb 16, 2024): +1 Exact sam issue hier on iOS 17.2.1
OVERLORD commented 2026-02-05 01:07:02 +03:00
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@owerrride commented on GitHub (Feb 16, 2024):

Hello everyone, did you manage to overcome the problem somehow? Faced the same thing

@owerrride commented on GitHub (Feb 16, 2024): Hello everyone, did you manage to overcome the problem somehow? Faced the same thing
OVERLORD commented 2026-02-05 01:07:06 +03:00
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@alextran1502 commented on GitHub (Feb 16, 2024):

Can you guys help provide the mobile app log and the server log?

@alextran1502 commented on GitHub (Feb 16, 2024): Can you guys help provide the mobile app log and the server log?
OVERLORD commented 2026-02-05 01:07:09 +03:00
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@owerrride commented on GitHub (Feb 16, 2024):

Ребята, можете ли вы помочь предоставить журнал мобильного приложения и журнал сервера?
server logs (ios crash).txt
Immich_log_2024-02-16T18_35_28.110792.csv
Sreen record from iPhone (iOS 17.2.1) - https://streamable.com/1hmnzc

@owerrride commented on GitHub (Feb 16, 2024): > Ребята, можете ли вы помочь предоставить журнал мобильного приложения и журнал сервера? [server logs (ios crash).txt](https://github.com/immich-app/immich/files/14313550/server.logs.ios.crash.txt) [Immich_log_2024-02-16T18_35_28.110792.csv](https://github.com/immich-app/immich/files/14313551/Immich_log_2024-02-16T18_35_28.110792.csv) Sreen record from iPhone (iOS 17.2.1) - https://streamable.com/1hmnzc
OVERLORD commented 2026-02-05 01:07:15 +03:00
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@Rustymage commented on GitHub (Feb 16, 2024):

Hello everyone, did you manage to overcome the problem somehow? Faced the same thing

I babysat it and watched it the whole time.

@Rustymage commented on GitHub (Feb 16, 2024): > Hello everyone, did you manage to overcome the problem somehow? Faced the same thing I babysat it and watched it the whole time.
OVERLORD commented 2026-02-05 01:07:19 +03:00
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@surdy commented on GitHub (Feb 22, 2024):

@alextran1502 I am running into this as well. I could not find anything interesting in the app logs but the crash report looked interesting

  "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"},
  "termination" : {"flags":0,"code":6,"namespace":"SIGNAL","indicator":"Abort trap: 6","byProc":"Runner","byPid":2743},
  "ktriageinfo" : "VM - (arg = 0x3) mach_vm_allocate_kernel failed within call to vm_map_enter\nVM - (arg = 0x3) mach_vm_allocate_kernel failed within call to vm_map_enter\nVM - (arg = 0x3) mach_vm_allocate_kernel failed within call to vm_map_enter\nVM - (arg = 0x3) mach_vm_allocate_kernel failed within call to vm_map_enter\nVM - (arg = 0x3) mach_vm_allocate_kernel failed within call to vm_map_enter\n",
  "asi" : {"libsystem_c.dylib":["abort() called"]},

Iphone 12 Pro
IOS 17.2.1
Immich App version 1.94.1
Immich Server version 1.91.4

I can share server and client logs and full crash report if you think they would be helpful

@surdy commented on GitHub (Feb 22, 2024): @alextran1502 I am running into this as well. I could not find anything interesting in the app logs but the crash report looked interesting ``` "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"}, "termination" : {"flags":0,"code":6,"namespace":"SIGNAL","indicator":"Abort trap: 6","byProc":"Runner","byPid":2743}, "ktriageinfo" : "VM - (arg = 0x3) mach_vm_allocate_kernel failed within call to vm_map_enter\nVM - (arg = 0x3) mach_vm_allocate_kernel failed within call to vm_map_enter\nVM - (arg = 0x3) mach_vm_allocate_kernel failed within call to vm_map_enter\nVM - (arg = 0x3) mach_vm_allocate_kernel failed within call to vm_map_enter\nVM - (arg = 0x3) mach_vm_allocate_kernel failed within call to vm_map_enter\n", "asi" : {"libsystem_c.dylib":["abort() called"]}, ``` Iphone 12 Pro IOS 17.2.1 Immich App version 1.94.1 Immich Server version 1.91.4 I can share server and client logs and full crash report if you think they would be helpful
OVERLORD commented 2026-02-05 01:07:21 +03:00
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@leolurch commented on GitHub (Feb 25, 2024):

My immich ios app also crashed every time I tried to use the foreground / background upload.

It sometimes even led to my phone getting unresponsive or rebooting. I tried solving it by dumping my icloud onto my server and using the immich cli to upload all the files locally.

But the local upload on the server crashed as well. So I inspected the upload on the server and found that it kept on crashing while trying to upload one big 22GB video file. The file itself was perfectly fine and played when opened on my computer.

However, after removing the video from my icloud (and my iphones gallery), both upload tools (app and cli) worked again.

Maybe auto-exclusion of big files from the upload with a warning would be helpful.

PS: I love using immich, great work and vision!

Edit

Got the random crashes again, just took a bit of time for one to appear, so I thought the big files were the problem.

@leolurch commented on GitHub (Feb 25, 2024): My immich ios app also crashed every time I tried to use the foreground / background upload. It sometimes even led to my phone getting unresponsive or rebooting. I tried solving it by dumping my icloud onto my server and using the immich cli to upload all the files locally. But the local upload on the server crashed as well. So I inspected the upload on the server and found that it kept on crashing while trying to upload one big 22GB video file. The file itself was perfectly fine and played when opened on my computer. However, after removing the video from my icloud (and my iphones gallery), both upload tools (app and cli) worked again. Maybe auto-exclusion of big files from the upload with a warning would be helpful. PS: I love using immich, great work and vision! # Edit **Got the random crashes again, just took a bit of time for one to appear, so I thought the big files were the problem.**
OVERLORD commented 2026-02-05 01:07:23 +03:00
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@adambeck7 commented on GitHub (Feb 27, 2024):

@alextran1502 Here are two iOS crash logs. These happened on server version 1.94.1 and 1.95.1. App version is 1.95.0. I haven't been able to recreate it on my device (pulled these off a friend's device who is seeing multiple crashes). This is his initial backup of a moderate sized library. It doesn't seem to fail on any specific image/video that he can identify, and sometimes goes for 15 minutes without a crash, but other times crashes within a minute.

https://gist.github.com/adambeck7/3bb6104ab558994c98e303e63154f1b8
https://gist.github.com/adambeck7/a5c2b0665354dff3d12488e32077cfb9

@adambeck7 commented on GitHub (Feb 27, 2024): @alextran1502 Here are two iOS crash logs. These happened on server version 1.94.1 and 1.95.1. App version is 1.95.0. I haven't been able to recreate it on my device (pulled these off a friend's device who is seeing multiple crashes). This is his initial backup of a moderate sized library. It doesn't seem to fail on any specific image/video that he can identify, and sometimes goes for 15 minutes without a crash, but other times crashes within a minute. https://gist.github.com/adambeck7/3bb6104ab558994c98e303e63154f1b8 https://gist.github.com/adambeck7/a5c2b0665354dff3d12488e32077cfb9
OVERLORD commented 2026-02-05 01:07:25 +03:00
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@miqdadraza commented on GitHub (Mar 1, 2024):

I have the same issue. The app will crash randomly while uploading. I am on 1.97.0 build 1.41 on iPhone 15 Pro iOS 17.4 (21E217) and 1.97.0 server.
Issue is that logs don't show anything on phone or the server.

@miqdadraza commented on GitHub (Mar 1, 2024): I have the same issue. The app will crash randomly while uploading. I am on 1.97.0 build 1.41 on iPhone 15 Pro iOS 17.4 (21E217) and 1.97.0 server. Issue is that logs don't show anything on phone or the server.
OVERLORD commented 2026-02-05 01:07:28 +03:00
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@baloo2 commented on GitHub (Mar 12, 2024):

Same for me (iPhone 14 Pro / iOS 17.4 / server 1.98.2 / mobile 1.98.1 ) - uploaded only 300 photos in foreground mode and had 5 app crashes. Just a note - I have all my photos stored on iCloud so Immich app downloads fullres version of every photo from iCloud.

@baloo2 commented on GitHub (Mar 12, 2024): Same for me (iPhone 14 Pro / iOS 17.4 / server 1.98.2 / mobile 1.98.1 ) - uploaded only 300 photos in foreground mode and had 5 app crashes. Just a note - I have all my photos stored on iCloud so Immich app downloads fullres version of every photo from iCloud.
OVERLORD commented 2026-02-05 01:07:31 +03:00
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@josiahw commented on GitHub (Mar 20, 2024):

I have this issue too. I was hoping to migrate to immich but 120k photos at 100/crash might be a bit ambitious...

@josiahw commented on GitHub (Mar 20, 2024): I have this issue too. I was hoping to migrate to immich but 120k photos at 100/crash might be a bit ambitious...
OVERLORD commented 2026-02-05 01:07:32 +03:00
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@alextran1502 commented on GitHub (Mar 20, 2024):

@josiahw i assume you are using iCloud for photos. I think there is a bug when reading iCloud asset that cause memory leaked that lead to the crash. I will need to investigate this. For the work around, you can toggle ignore iCloud file for the time being

@alextran1502 commented on GitHub (Mar 20, 2024): @josiahw i assume you are using iCloud for photos. I think there is a bug when reading iCloud asset that cause memory leaked that lead to the crash. I will need to investigate this. For the work around, you can toggle ignore iCloud file for the time being
OVERLORD commented 2026-02-05 01:07:34 +03:00
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@miqdadraza commented on GitHub (Mar 20, 2024):

@alextran1502 but what if all my pics go to iCloud? I have iCloud backup also on so pics do get uploaded on there. If I toggle iCloud off in Immich, Immich will possibly not upload any image?

@miqdadraza commented on GitHub (Mar 20, 2024): @alextran1502 but what if all my pics go to iCloud? I have iCloud backup also on so pics do get uploaded on there. If I toggle iCloud off in Immich, Immich will possibly not upload any image?
OVERLORD commented 2026-02-05 01:07:35 +03:00
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@baloo2 commented on GitHub (Mar 20, 2024):

@josiahw i assume you are using iCloud for photos. I think there is a bug when reading iCloud asset that cause memory leaked that lead to the crash. I will need to investigate this. For the work around, you can toggle ignore iCloud file for the time being

Well, that's not a solution as all of my photos are on iCloud. I hope you can find a solution for this bug. Thanks a lot.

@baloo2 commented on GitHub (Mar 20, 2024): > @josiahw i assume you are using iCloud for photos. I think there is a bug when reading iCloud asset that cause memory leaked that lead to the crash. I will need to investigate this. For the work around, you can toggle ignore iCloud file for the time being Well, that's not a solution as all of my photos are on iCloud. I hope you can find a solution for this bug. Thanks a lot.
OVERLORD commented 2026-02-05 01:07:38 +03:00
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@maksg commented on GitHub (Mar 30, 2024):

As a workaround you can setup an automation in Shortcuts to automatically launch Immich after crash. Just be sure to add some delay so you don't end up in a loop.

IMG_9632

IMG_9633

@maksg commented on GitHub (Mar 30, 2024): As a workaround you can setup an automation in Shortcuts to automatically launch Immich after crash. Just be sure to add some delay so you don't end up in a loop. ![IMG_9632](https://github.com/immich-app/immich/assets/11507974/87aba951-a725-4c2d-b3a8-681c0720cefc) ![IMG_9633](https://github.com/immich-app/immich/assets/11507974/14b599f6-fb55-416c-b57a-b90908e7311d)
OVERLORD commented 2026-02-05 01:07:40 +03:00
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@alextran1502 commented on GitHub (Mar 30, 2024):

I just enable iCloud this week, so hopefully I can find the cause for this behavior. How long into the upload when you guys start seeing crash?

@alextran1502 commented on GitHub (Mar 30, 2024): I just enable iCloud this week, so hopefully I can find the cause for this behavior. How long into the upload when you guys start seeing crash?
OVERLORD commented 2026-02-05 01:07:42 +03:00
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@baloo2 commented on GitHub (Mar 30, 2024):

For me almost instantly - after 200 photos.

@baloo2 commented on GitHub (Mar 30, 2024): For me almost instantly - after 200 photos.
OVERLORD commented 2026-02-05 01:07:48 +03:00
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@mithirich commented on GitHub (Apr 3, 2024):

It's random for me. Sometimes it will go for 20 mins before crashing. Other times it will crash 1 minute into uploading. Haven't seen it go longer than 20 mins before crashing.

@mithirich commented on GitHub (Apr 3, 2024): It's random for me. Sometimes it will go for 20 mins before crashing. Other times it will crash 1 minute into uploading. Haven't seen it go longer than 20 mins before crashing.
OVERLORD commented 2026-02-05 01:07:52 +03:00
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@nothing2obvi commented on GitHub (Apr 4, 2024):

Same issue for me. Crashes every 15-20 minutes. On latest iOS (just upgraded last night).

@nothing2obvi commented on GitHub (Apr 4, 2024): Same issue for me. Crashes every 15-20 minutes. On latest iOS (just upgraded last night).
OVERLORD commented 2026-02-05 01:07:55 +03:00
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@mvenus2 commented on GitHub (Apr 17, 2024):

Any progress on this? Immich is not usable like this unfortunatly

@mvenus2 commented on GitHub (Apr 17, 2024): Any progress on this? Immich is not usable like this unfortunatly
OVERLORD commented 2026-02-05 01:07:58 +03:00
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@alextran1502 commented on GitHub (Apr 17, 2024):

@mvenus2 unfortunately not yet, I have heard that PhotoSync app also has this issue when downloading photos and videos from iCloud

@alextran1502 commented on GitHub (Apr 17, 2024): @mvenus2 unfortunately not yet, I have heard that PhotoSync app also has this issue when downloading photos and videos from iCloud
OVERLORD commented 2026-02-05 01:08:00 +03:00
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@erenatas commented on GitHub (May 2, 2024):

I can also reproduce this issue, it keeps crashing every few hundred media files or so.

@erenatas commented on GitHub (May 2, 2024): I can also reproduce this issue, it keeps crashing every few hundred media files or so.
OVERLORD commented 2026-02-05 01:08:05 +03:00
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@ghost commented on GitHub (Jun 21, 2024):

https://github.com/immich-app/immich/issues/10410

The bug

so basically when you have icloud enabled all your photos are downloading then trying to upload to the server it crashes the iphone app.

The OS that Immich Server is running on

Debian Dockercontainer

Version of Immich Server

v1.06

Version of Immich Mobile App

v1.06

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

#
# WARNING: Make sure to use the docker-compose.yml of the current release:
#
# https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml
#
# The compose file on main may not be compatible with the latest release.
#

name: immich

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends:
    #   file: hwaccel.transcoding.yml
    #   service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - stack.env
    ports:
      - 2283:3001
    depends_on:
      - redis
      - database
    restart: always

  immich-machine-learning:
    container_name: immich_machine_learning
    # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag.
    # Example tag: ${IMMICH_VERSION:-release}-cuda
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration
    #   file: hwaccel.ml.yml
    #   service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable
    volumes:
      - model-cache:/cache
    env_file:
      - stack.env
    restart: always

  redis:
    container_name: immich_redis
    image: docker.io/redis:6.2-alpine@sha256:d6c2911ac51b289db208767581a5d154544f2b2fe4914ea5056443f62dc6e900
    healthcheck:
      test: redis-cli ping || exit 1
    restart: always

  database:
    container_name: immich_postgres
    image: docker.io/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      POSTGRES_INITDB_ARGS: '--data-checksums'
    volumes:
      - ${DB_DATA_LOCATION}:/var/lib/postgresql/data
    healthcheck:
      test: pg_isready --dbname='${DB_DATABASE_NAME}' || exit 1; Chksum="$$(psql --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' --tuples-only --no-align --command='SELECT SUM(checksum_failures) FROM pg_stat_database')"; echo "checksum failure count is $$Chksum"; [ "$$Chksum" = '0' ] || exit 1
      interval: 5m
      start_interval: 30s
      start_period: 5m
    command: ["postgres", "-c" ,"shared_preload_libraries=vectors.so", "-c", 'search_path="$$user", public, vectors', "-c", "logging_collector=on", "-c", "max_wal_size=2GB", "-c", "shared_buffers=512MB", "-c", "wal_compression=on"]
    restart: always

volumes:
  model-cache:

Your .env content

UPLOAD_LOCATION=/mnt/raid6/Photos
DB_DATA_LOCATION=/mnt/ssd1/immich_db
IMMICH_VERSION=release
DB_PASSWORD=xxxxxxxxx
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

Reproduction steps

1.  open ios phone app
2. select every single folder possble
3. backup options -> turn off foreground -> enable background wifi / charging
4. make sure it downloads icloud photos.
5. now open the app and hit the start backup button and watch the magic happen
...

Relevant log output

2024-06-16 22:55:33.595191 | INFO     | AssetNotifier        | Load assets: 842ms |
2024-06-16 22:55:33.595149 | INFO     | AlbumService         | Syncing completed. Changes: false |
2024-06-16 22:55:33.434677 | INFO     | AlbumService         | Found 17 device albums |
2024-06-16 22:55:04.151098 | INFO     | AssetNotifier        | Load assets: 689ms |
2024-06-16 22:55:04.151060 | INFO     | AlbumService         | Syncing completed. Changes: false |
2024-06-16 22:55:03.996580 | INFO     | AlbumService         | Found 17 device albums |
2024-06-16 22:52:53.617355 | INFO     | BackupNotifier       | _getBackupAlbumsInfo: Found 24 available albums |
2024-06-16 22:52:53.616741 | INFO     | BackupNotifier       | Found 24 local albums |
2024-06-16 22:52:52.713621 | INFO     | AssetNotifier        | Load assets: 111406ms |
2024-06-16 22:52:52.713577 | INFO     | AlbumService         | Syncing completed. Changes: false |
2024-06-16 22:52:52.592527 | INFO     | AlbumService         | Found 17 device albums |
2024-06-16 22:52:51.953911 | INFO     | AlbumService         | refreshDeviceAlbums is already in progress |
2024-06-16 22:52:51.911520 | WARNING  | UserService          | Failed to refresh users |
2024-06-16 22:52:51.911456 | WARNING  | UserService          | Failed to refresh users |
2024-06-16 22:52:51.822272 | WARNING  | PartnerService       | Failed to get partners for direction PartnerDirection.sharedBy | ApiException 400: HTTP connection failed: GET /partners (Inner exception: Bad file descriptor)

#0      IOClient.send (package:http/src/io_client.dart:96)
<asynchronous suspension>
#1      BaseClient._sendUnstreamed (package:http/src/base_client.dart:93)
<asynchronous suspension>
#2      ApiClient.invokeAPI (package:openapi/api_client.dart:101)
<asynchronous suspension>
#3      PartnersApi.getPartners (package:openapi/api/partners_api.dart:102)
<asynchronous suspension>
#4      PartnerService.getPartners (package:immich_mobile/services/partner.service.dart:38)
<asynchronous suspension>
#5      UserService.getUsersFromServer (package:immich_mobile/services/user.service.dart:76)
<asynchronous suspension>
#6      UserService.refreshUsers (package:immich_mobile/services/user.service.dart:115)
<asynchronous suspension>
#7      AlbumService.refreshRemoteAlbums (package:immich_mobile/services/album.service.dart:153)
<asynchronous suspension>
#8      Future.wait.<anonymous closure> (dart:async/future.dart:524)
<asynchronous suspension>
 |
2024-06-16 22:52:51.820912 | WARNING  | PartnerService       | Failed to get partners for direction PartnerDirection.sharedBy | ApiException 400: HTTP connection failed: GET /partners (Inner exception: Bad file descriptor)

#0      IOClient.send (package:http/src/io_client.dart:96)
<asynchronous suspension>
#1      BaseClient._sendUnstreamed (package:http/src/base_client.dart:93)
<asynchronous suspension>
#2      ApiClient.invokeAPI (package:openapi/api_client.dart:101)
<asynchronous suspension>
#3      PartnersApi.getPartners (package:openapi/api/partners_api.dart:102)
<asynchronous suspension>
#4      PartnerService.getPartners (package:immich_mobile/services/partner.service.dart:38)
<asynchronous suspension>
#5      UserService.getUsersFromServer (package:immich_mobile/services/user.service.dart:76)
<asynchronous suspension>
#6      UserService.refreshUsers (package:immich_mobile/services/user.service.dart:115)
<asynchronous suspension>
#7      AssetNotifier.getAllAsset (package:immich_mobile/providers/asset.provider.dart:53)
<asynchronous suspension>
 |
2024-06-16 22:51:01.144492 | INFO     | ApiService           | Pinging server with response code 200 |
2024-06-16 22:42:33.380739 | INFO     | AssetNotifier        | Load assets: 2978ms |
2024-06-16 22:42:33.380718 | INFO     | AlbumService         | Syncing completed. Changes: true |
2024-06-16 22:42:33.380692 | INFO     | SyncService          | Removed 380 and updated 93 local assets from DB |
2024-06-16 22:42:33.312793 | INFO     | SyncService          | Synced changes of local album Favorites to DB |
2024-06-16 22:42:33.134606 | INFO     | SyncService          | Synced changes of local album Videos to DB |
2024-06-16 22:42:33.116734 | WARNING  | SyncService          | Ignored 1 duplicate assets on device |
2024-06-16 22:42:33.116588 | INFO     | SyncService          | Ignoring duplicate assets on device:
{
  "id": "N/A",
  "remoteId": "N/A",
  "localId": "C7BE5B03-0EF8-4BAA-BFF5-26ECFA14F9EF/L0/001",
  "checksum": "Vcc108c2gwaqgTBthbpzIafK1uI=",
  "ownerId": -70510785793649910,
  "livePhotoVideoId": "N/A",
  "stackCount": "0",
  "stackParentId": "N/A",
  "fileCreatedAt": "2022-09-20 17:15:53.000",
  "fileModifiedAt": "2024-02-02 16:13:17.000",
  "updatedAt": "2024-02-02 16:13:17.000",
  "durationInSeconds": 13,
  "type": "AssetType.video",
  "fileName": "",
  "isFavorite": false,
  "isRemote": false,
  "storage": "AssetState.local",
  "width": 1080,
  "height": 1920,
  "isArchived": false,
  "isTrashed": false,
  "isOffline": false,
}
{
  "id": "N/A",
  "remoteId": "N/A",
  "localId": "808A4A95-9355-4A87-AEA3-289B4B4B1FAE/L0/001",
  "checksum": "Vcc108c2gwaqgTBthbpzIafK1uI=",
  "ownerId": -70510785793649910,
  "livePhotoVideoId": "N/A",
  "stackCount": "0",
  "stackParentId": "N/A",
  "fileCreatedAt": "2022-09-20 17:15:53.000",
  "fileModifiedAt": "2024-02-02 16:14:40.000",
  "updatedAt": "2024-02-02 16:14:40.000",
  "durationInSeconds": 13,
  "type": "AssetType.video",
  "fileName": "",
  "isFavorite": false,
  "isRemote": false,
  "storage": "AssetState.local",
  "width": 1080,
  "height": 1920,
  "isArchived": false,
  "isTrashed": false,
  "isOffline": false,
} |
@ghost commented on GitHub (Jun 21, 2024): https://github.com/immich-app/immich/issues/10410 ### The bug so basically when you have icloud enabled all your photos are downloading then trying to upload to the server it crashes the iphone app. ### The OS that Immich Server is running on Debian Dockercontainer ### Version of Immich Server v1.06 ### Version of Immich Mobile App v1.06 ### Platform with the issue - [ ] Server - [ ] Web - [x] Mobile ### Your docker-compose.yml content ```YAML # # WARNING: Make sure to use the docker-compose.yml of the current release: # # https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml # # The compose file on main may not be compatible with the latest release. # name: immich services: immich-server: container_name: immich_server image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} # extends: # file: hwaccel.transcoding.yml # service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload - /etc/localtime:/etc/localtime:ro env_file: - stack.env ports: - 2283:3001 depends_on: - redis - database restart: always immich-machine-learning: container_name: immich_machine_learning # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag. # Example tag: ${IMMICH_VERSION:-release}-cuda image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release} # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration # file: hwaccel.ml.yml # service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable volumes: - model-cache:/cache env_file: - stack.env restart: always redis: container_name: immich_redis image: docker.io/redis:6.2-alpine@sha256:d6c2911ac51b289db208767581a5d154544f2b2fe4914ea5056443f62dc6e900 healthcheck: test: redis-cli ping || exit 1 restart: always database: container_name: immich_postgres image: docker.io/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0 environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} POSTGRES_INITDB_ARGS: '--data-checksums' volumes: - ${DB_DATA_LOCATION}:/var/lib/postgresql/data healthcheck: test: pg_isready --dbname='${DB_DATABASE_NAME}' || exit 1; Chksum="$$(psql --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' --tuples-only --no-align --command='SELECT SUM(checksum_failures) FROM pg_stat_database')"; echo "checksum failure count is $$Chksum"; [ "$$Chksum" = '0' ] || exit 1 interval: 5m start_interval: 30s start_period: 5m command: ["postgres", "-c" ,"shared_preload_libraries=vectors.so", "-c", 'search_path="$$user", public, vectors', "-c", "logging_collector=on", "-c", "max_wal_size=2GB", "-c", "shared_buffers=512MB", "-c", "wal_compression=on"] restart: always volumes: model-cache: ``` ### Your .env content ```Shell UPLOAD_LOCATION=/mnt/raid6/Photos DB_DATA_LOCATION=/mnt/ssd1/immich_db IMMICH_VERSION=release DB_PASSWORD=xxxxxxxxx DB_USERNAME=postgres DB_DATABASE_NAME=immich ``` ### Reproduction steps ```bash 1. open ios phone app 2. select every single folder possble 3. backup options -> turn off foreground -> enable background wifi / charging 4. make sure it downloads icloud photos. 5. now open the app and hit the start backup button and watch the magic happen ... ``` ### Relevant log output ```shell 2024-06-16 22:55:33.595191 | INFO | AssetNotifier | Load assets: 842ms | 2024-06-16 22:55:33.595149 | INFO | AlbumService | Syncing completed. Changes: false | 2024-06-16 22:55:33.434677 | INFO | AlbumService | Found 17 device albums | 2024-06-16 22:55:04.151098 | INFO | AssetNotifier | Load assets: 689ms | 2024-06-16 22:55:04.151060 | INFO | AlbumService | Syncing completed. Changes: false | 2024-06-16 22:55:03.996580 | INFO | AlbumService | Found 17 device albums | 2024-06-16 22:52:53.617355 | INFO | BackupNotifier | _getBackupAlbumsInfo: Found 24 available albums | 2024-06-16 22:52:53.616741 | INFO | BackupNotifier | Found 24 local albums | 2024-06-16 22:52:52.713621 | INFO | AssetNotifier | Load assets: 111406ms | 2024-06-16 22:52:52.713577 | INFO | AlbumService | Syncing completed. Changes: false | 2024-06-16 22:52:52.592527 | INFO | AlbumService | Found 17 device albums | 2024-06-16 22:52:51.953911 | INFO | AlbumService | refreshDeviceAlbums is already in progress | 2024-06-16 22:52:51.911520 | WARNING | UserService | Failed to refresh users | 2024-06-16 22:52:51.911456 | WARNING | UserService | Failed to refresh users | 2024-06-16 22:52:51.822272 | WARNING | PartnerService | Failed to get partners for direction PartnerDirection.sharedBy | ApiException 400: HTTP connection failed: GET /partners (Inner exception: Bad file descriptor) #0 IOClient.send (package:http/src/io_client.dart:96) <asynchronous suspension> #1 BaseClient._sendUnstreamed (package:http/src/base_client.dart:93) <asynchronous suspension> #2 ApiClient.invokeAPI (package:openapi/api_client.dart:101) <asynchronous suspension> #3 PartnersApi.getPartners (package:openapi/api/partners_api.dart:102) <asynchronous suspension> #4 PartnerService.getPartners (package:immich_mobile/services/partner.service.dart:38) <asynchronous suspension> #5 UserService.getUsersFromServer (package:immich_mobile/services/user.service.dart:76) <asynchronous suspension> #6 UserService.refreshUsers (package:immich_mobile/services/user.service.dart:115) <asynchronous suspension> #7 AlbumService.refreshRemoteAlbums (package:immich_mobile/services/album.service.dart:153) <asynchronous suspension> #8 Future.wait.<anonymous closure> (dart:async/future.dart:524) <asynchronous suspension> | 2024-06-16 22:52:51.820912 | WARNING | PartnerService | Failed to get partners for direction PartnerDirection.sharedBy | ApiException 400: HTTP connection failed: GET /partners (Inner exception: Bad file descriptor) #0 IOClient.send (package:http/src/io_client.dart:96) <asynchronous suspension> #1 BaseClient._sendUnstreamed (package:http/src/base_client.dart:93) <asynchronous suspension> #2 ApiClient.invokeAPI (package:openapi/api_client.dart:101) <asynchronous suspension> #3 PartnersApi.getPartners (package:openapi/api/partners_api.dart:102) <asynchronous suspension> #4 PartnerService.getPartners (package:immich_mobile/services/partner.service.dart:38) <asynchronous suspension> #5 UserService.getUsersFromServer (package:immich_mobile/services/user.service.dart:76) <asynchronous suspension> #6 UserService.refreshUsers (package:immich_mobile/services/user.service.dart:115) <asynchronous suspension> #7 AssetNotifier.getAllAsset (package:immich_mobile/providers/asset.provider.dart:53) <asynchronous suspension> | 2024-06-16 22:51:01.144492 | INFO | ApiService | Pinging server with response code 200 | 2024-06-16 22:42:33.380739 | INFO | AssetNotifier | Load assets: 2978ms | 2024-06-16 22:42:33.380718 | INFO | AlbumService | Syncing completed. Changes: true | 2024-06-16 22:42:33.380692 | INFO | SyncService | Removed 380 and updated 93 local assets from DB | 2024-06-16 22:42:33.312793 | INFO | SyncService | Synced changes of local album Favorites to DB | 2024-06-16 22:42:33.134606 | INFO | SyncService | Synced changes of local album Videos to DB | 2024-06-16 22:42:33.116734 | WARNING | SyncService | Ignored 1 duplicate assets on device | 2024-06-16 22:42:33.116588 | INFO | SyncService | Ignoring duplicate assets on device: { "id": "N/A", "remoteId": "N/A", "localId": "C7BE5B03-0EF8-4BAA-BFF5-26ECFA14F9EF/L0/001", "checksum": "Vcc108c2gwaqgTBthbpzIafK1uI=", "ownerId": -70510785793649910, "livePhotoVideoId": "N/A", "stackCount": "0", "stackParentId": "N/A", "fileCreatedAt": "2022-09-20 17:15:53.000", "fileModifiedAt": "2024-02-02 16:13:17.000", "updatedAt": "2024-02-02 16:13:17.000", "durationInSeconds": 13, "type": "AssetType.video", "fileName": "", "isFavorite": false, "isRemote": false, "storage": "AssetState.local", "width": 1080, "height": 1920, "isArchived": false, "isTrashed": false, "isOffline": false, } { "id": "N/A", "remoteId": "N/A", "localId": "808A4A95-9355-4A87-AEA3-289B4B4B1FAE/L0/001", "checksum": "Vcc108c2gwaqgTBthbpzIafK1uI=", "ownerId": -70510785793649910, "livePhotoVideoId": "N/A", "stackCount": "0", "stackParentId": "N/A", "fileCreatedAt": "2022-09-20 17:15:53.000", "fileModifiedAt": "2024-02-02 16:14:40.000", "updatedAt": "2024-02-02 16:14:40.000", "durationInSeconds": 13, "type": "AssetType.video", "fileName": "", "isFavorite": false, "isRemote": false, "storage": "AssetState.local", "width": 1080, "height": 1920, "isArchived": false, "isTrashed": false, "isOffline": false, } | ```
OVERLORD commented 2026-02-05 01:08:06 +03:00
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@baloo2 commented on GitHub (Jun 21, 2024):

Any progress on this issue on iOS? Thanks for the update.

@baloo2 commented on GitHub (Jun 21, 2024): Any progress on this issue on iOS? Thanks for the update.
OVERLORD commented 2026-02-05 01:08:11 +03:00
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@ghost commented on GitHub (Jun 21, 2024):

I mean I dont mind pulling the repo and taking a look sometime, I just didnt want to step on anyones toes

@ghost commented on GitHub (Jun 21, 2024): I mean I dont mind pulling the repo and taking a look sometime, I just didnt want to step on anyones toes
OVERLORD commented 2026-02-05 01:08:16 +03:00
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@alextran1502 commented on GitHub (Jun 21, 2024):

@Custardcs please go ahead!

@alextran1502 commented on GitHub (Jun 21, 2024): @Custardcs please go ahead!
OVERLORD commented 2026-02-05 01:08:19 +03:00
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@maksg commented on GitHub (Jun 21, 2024):

Accidentally when trying to debug other issue I stumbled on this crash. It seems to be an issue with photo_manager flutter plugin.

Screenshot 2024-06-21 at 22 04 45
@maksg commented on GitHub (Jun 21, 2024): Accidentally when trying to debug other issue I stumbled on this crash. It seems to be an issue with `photo_manager` flutter plugin. <img width="2056" alt="Screenshot 2024-06-21 at 22 04 45" src="https://github.com/immich-app/immich/assets/11507974/6396d7b9-3b0e-479a-9ba7-53253934b129">
OVERLORD commented 2026-02-05 01:08:22 +03:00
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@alextran1502 commented on GitHub (Jun 21, 2024):

@maksg I wonder if we don't track the download progress of iCloud will help with the issue 🤔

@alextran1502 commented on GitHub (Jun 21, 2024): @maksg I wonder if we don't track the download progress of iCloud will help with the issue 🤔
OVERLORD commented 2026-02-05 01:08:24 +03:00
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@maksg commented on GitHub (Jun 21, 2024):

@alextran1502 I doubt that it will help. The notifyProgress method from PMManager is called anyway. But as a workaround maybe you could swizzle it and make it do nothing.

@maksg commented on GitHub (Jun 21, 2024): @alextran1502 I doubt that it will help. The `notifyProgress` method from `PMManager` is called anyway. But as a workaround maybe you could swizzle it and make it do nothing.
OVERLORD commented 2026-02-05 01:08:28 +03:00
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@clemone210 commented on GitHub (Aug 7, 2024):

I have this issue too with the recent version of the server and app and latest ios version.

@clemone210 commented on GitHub (Aug 7, 2024): I have this issue too with the recent version of the server and app and latest ios version.
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Reference: immich-app/immich#1270
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