immich-app/immich
1
0
Fork 0
mirror of https://github.com/immich-app/immich.git synced 2026-02-05 08:41:28 +03:00
Code Issues 26 Packages Projects Releases 10 Wiki Activity

[BUG] Server not reachable from IOS #1175

New Issue
Closed
opened 2026-02-05 00:45:13 +03:00 by OVERLORD · 5 comments
OVERLORD commented 2026-02-05 00:45:13 +03:00
Owner
Copy Link

Originally created by @jobakx on GitHub (Aug 1, 2023).

The bug

When I try to open the application in IOS, after entering the Server Endpoint URL, it doesn't let me continue and I get the message: "server is not reachable". On another Android phone it works perfectly.

The OS that Immich Server is running on

Truenas SCALE app dockerized

Version of Immich Server

v1.7.1

Version of Immich Mobile App

v1.7.1

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

Not available

Your .env content

not available

Reproduction steps

1.Open the App
2.Fill the Server Endpoint URL
3.Click on Next button
4."Server not reachable" message appears

Additional information

On the same network with an Android device it works perfectly.
From the iPhone I am able to open the web page of the application using the browser.

Originally created by @jobakx on GitHub (Aug 1, 2023). ### The bug When I try to open the application in IOS, after entering the Server Endpoint URL, it doesn't let me continue and I get the message: "server is not reachable". On another Android phone it works perfectly. ### The OS that Immich Server is running on Truenas SCALE app dockerized ### Version of Immich Server v1.7.1 ### Version of Immich Mobile App v1.7.1 ### Platform with the issue - [ ] Server - [ ] Web - [X] Mobile ### Your docker-compose.yml content ```YAML Not available ``` ### Your .env content ```Shell not available ``` ### Reproduction steps ```bash 1.Open the App 2.Fill the Server Endpoint URL 3.Click on Next button 4."Server not reachable" message appears ``` ### Additional information On the same network with an Android device it works perfectly. From the iPhone I am able to open the web page of the application using the browser.
OVERLORD commented 2026-02-05 00:45:20 +03:00
Author
Owner
Copy Link

@alextran1502 commented on GitHub (Aug 1, 2023):

What was the url that you used? Can you please post it here?

Also, did you allow the local network permission when the app promted?

@alextran1502 commented on GitHub (Aug 1, 2023): What was the url that you used? Can you please post it here? Also, did you allow the local network permission when the app promted?
OVERLORD commented 2026-02-05 00:45:25 +03:00
Author
Owner
Copy Link

@jobakx commented on GitHub (Aug 2, 2023):

Hi Alex,

I am actually using a local IP.
I checked the privacy settings on the iPhone and it did not allow the App
to access the local network.
Thanks for your time and sorry for such a trivial question.
I am not an iPhone user and was not aware of these privacy restrictions.

Missatge de Alex @.***> del dia dt., 1 d’ag. 2023 a les
20:14:

What was the url that you used? Can you please post it here?

Also, did you allow the local network permission when the app promted?

—
Reply to this email directly, view it on GitHub
https://github.com/immich-app/immich/issues/3502#issuecomment-1660846718,
or unsubscribe
https://github.com/notifications/unsubscribe-auth/ADVFTVSQN7LYNG7YOIYSAXDXTFBOXANCNFSM6AAAAAA3AC4YXU
.
You are receiving this because you authored the thread.Message ID:
@.***>

@jobakx commented on GitHub (Aug 2, 2023): Hi Alex, I am actually using a local IP. I checked the privacy settings on the iPhone and it did not allow the App to access the local network. Thanks for your time and sorry for such a trivial question. I am not an iPhone user and was not aware of these privacy restrictions. Missatge de Alex ***@***.***> del dia dt., 1 d’ag. 2023 a les 20:14: > What was the url that you used? Can you please post it here? > > Also, did you allow the local network permission when the app promted? > > — > Reply to this email directly, view it on GitHub > <https://github.com/immich-app/immich/issues/3502#issuecomment-1660846718>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/ADVFTVSQN7LYNG7YOIYSAXDXTFBOXANCNFSM6AAAAAA3AC4YXU> > . > You are receiving this because you authored the thread.Message ID: > ***@***.***> >
OVERLORD commented 2026-02-05 00:45:27 +03:00
Author
Owner
Copy Link

@Gabtoof commented on GitHub (Mar 31, 2024):

Thanks @jobakx , that was my issue as well and you solved it for me. Your 'trivial' question (and answer) has helped me and perhaps others.

@Gabtoof commented on GitHub (Mar 31, 2024): Thanks @jobakx , that was my issue as well and you solved it for me. Your 'trivial' question (and answer) has helped me and perhaps others.
OVERLORD commented 2026-02-05 00:45:31 +03:00
Author
Owner
Copy Link

@masteroid007 commented on GitHub (May 7, 2024):

I allowed to my immich app the access to local network but it doesn't work too

@masteroid007 commented on GitHub (May 7, 2024): I allowed to my immich app the access to local network but it doesn't work too
OVERLORD commented 2026-02-05 00:45:35 +03:00
Author
Owner
Copy Link

@alextran1502 commented on GitHub (May 7, 2024):

@masteroid007 can you post the actual url you use to access the instance?

@alextran1502 commented on GitHub (May 7, 2024): @masteroid007 can you post the actual url you use to access the instance?
Sign in to join this conversation.
No Branch/Tag Specified
Branches Tags
Labels
Clear labels
accessibility
changelog:enhancement
changelog:security
changelog:skip
changelog:translation
cli
date-time
documentation
external-library
format
good first issue
needs-answer
nice to have
sharing
tech-debt
📱mobile
🖥️web
🗄️server
🧠machine-learning
No Label
Milestone
No items
No Milestone
Projects
Clear projects
No project
Assignees
Clear assignees
OVERLORD
No Assignees
1 Participants
Notifications
Due Date
No due date set.
Dependencies

No dependencies set.

Reference: immich-app/immich#1175
Delete Branch "%!s()"

Deleting a branch is permanent. Although the deleted branch may continue to exist for a short time before it actually gets removed, it CANNOT be undone in most cases. Continue?