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Code Issues 12 Packages Projects Releases 10 Wiki Activity

[BUG] RW2 is unsupported #1173

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opened 2026-02-05 00:44:07 +03:00 by OVERLORD · 14 comments
OVERLORD commented 2026-02-05 00:44:07 +03:00
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Originally created by @MrTalon63 on GitHub (Aug 1, 2023).

The bug

From what I understand Immich uses imagemagick #2668 to handle RAW photos and while the library supposedly supports Panasonic DMC series (G7 included) the microservice errors out saying the image format is unsupported

[Nest] 7  - 08/01/2023, 4:42:41 AM   ERROR [JobService] Unable to run job handler: Error: Input file contains unsupported image format
[Nest] 7  - 08/01/2023, 4:42:41 AM   ERROR [JobService] Error: Input file contains unsupported image format
[Nest] 7  - 08/01/2023, 4:42:41 AM   ERROR [JobService] Object:
{
  "id": "6f42b1e4-4c12-4f7c-97c9-ba7c708ad6e8",
  "source": "upload"
}

The OS that Immich Server is running on

Debian 12

Version of Immich Server

v1.71.0

Version of Immich Mobile App

N/A

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

version: "3.8"

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    command: [ "start.sh", "immich" ]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    env_file:
      - .env
    depends_on:
      - redis
      - database
      - typesense
    restart: always

  immich-microservices:
    container_name: immich_microservices
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    command: [ "start.sh", "microservices" ]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    env_file:
      - .env
    depends_on:
      - redis
      - database
      - typesense
    restart: always

  immich-machine-learning:
    container_name: immich_machine_learning
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: always

  immich-web:
    container_name: immich_web
    image: ghcr.io/immich-app/immich-web:${IMMICH_VERSION:-release}
    env_file:
      - .env
    restart: always

  typesense:
    container_name: immich_typesense
    image: typesense/typesense:0.24.1@sha256:9bcff2b829f12074426ca044b56160ca9d777a0c488303469143dd9f8259d4dd
    environment:
      - TYPESENSE_API_KEY=${TYPESENSE_API_KEY}
      - TYPESENSE_DATA_DIR=/data
    volumes:
      - tsdata:/data
    restart: always

  redis:
    container_name: immich_redis
    image: redis:6.2-alpine@sha256:70a7a5b641117670beae0d80658430853896b5ef269ccf00d1827427e3263fa3
    restart: always

  database:
    container_name: immich_postgres
    image: postgres:14-alpine@sha256:28407a9961e76f2d285dc6991e8e48893503cc3836a4755bbc2d40bcc272a441
    env_file:
      - .env
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
    volumes:
      - pgdata:/var/lib/postgresql/data
    restart: always

  immich-proxy:
    container_name: immich_proxy
    image: ghcr.io/immich-app/immich-proxy:${IMMICH_VERSION:-release}
    environment:
      # Make sure these values get passed through from the env file
      - IMMICH_SERVER_URL
      - IMMICH_WEB_URL
    ports:
      - 2283:8080
    depends_on:
      - immich-server
      - immich-web
    restart: always

volumes:
  pgdata:
  model-cache:
  tsdata:

Your .env content

###################################################################################
# Database
###################################################################################

# NOTE: The following four database variables support Docker secrets by adding a *_FILE suffix to the variable name
# See the docker-compose documentation on secrets for additional details: https://docs.docker.com/compose/compose-file/compose-file-v3/#secrets
DB_HOSTNAME=immich_postgres
DB_USERNAME=postgres
DB_PASSWORD=REDACTED
DB_DATABASE_NAME=immich

# Optional Database settings:
# DB_PORT=5432

###################################################################################
# Redis
###################################################################################

REDIS_HOSTNAME=immich_redis

# REDIS_URL will be used to pass custom options to ioredis.
# Example for Sentinel
# {"sentinels":[{"host":"redis-sentinel-node-0","port":26379},{"host":"redis-sentinel-node-1","port":26379},{"host":"redis-sentinel-node-2","port":26379}],"name":"redis-sentinel"}
# REDIS_URL=ioredis://eyJzZW50aW5lbHMiOlt7Imhvc3QiOiJyZWRpcy1zZW50aW5lbDEiLCJwb3J0IjoyNjM3OX0seyJob3N0IjoicmVkaXMtc2VudGluZWwyIiwicG9ydCI6MjYzNzl9XSwibmFtZSI6Im15bWFzdGVyIn0=

# Optional Redis settings:

# Note: these parameters are not automatically passed to the Redis Container
# to do so, please edit the docker-compose.yml file as well. Redis is not configured
# via environment variables, only redis.conf or the command line

# REDIS_PORT=6379
# REDIS_DBINDEX=0
# REDIS_USERNAME=
# REDIS_PASSWORD=
# REDIS_SOCKET=

###################################################################################
# Upload File Location
#
# This is the location where uploaded files are stored.
###################################################################################

UPLOAD_LOCATION=/mnt/unraid/Storage/immich


###################################################################################
# Typesense
###################################################################################
TYPESENSE_API_KEY=REDACTED
# TYPESENSE_ENABLED=false
# TYPESENSE_URL uses base64 encoding for the nodes json.
# Example JSON that was used:
# [
#      { "host": "typesense-1.example.net", "port": "443", "protocol": "https" },
#      { "host": "typesense-2.example.net", "port": "443", "protocol": "https" },
#      { "host": "typesense-3.example.net", "port": "443", "protocol": "https" },
# ]
# TYPESENSE_URL=ha://WwogIHsgImhvc3QiOiAidHlwZXNlbnNlLTEuZXhhbXBsZS5uZXQiLCAicG9ydCI6ICI0NDMiLCAicHJvdG9jb2wiOiAiaHR0cHMiIH0sCiAgeyAiaG9zdCI6ICJ0eXBlc2Vuc2UtMi5leGFtcGxlLm5ldCIsICJwb3J0IjogIjQ0MyIsICJwcm90b2NvbCI6ICJodHRwcyIgfSwKICB7ICJob3N0IjogInR5cGVzZW5zZS0zLmV4YW1wbGUubmV0IiwgInBvcnQiOiAiNDQzIiwgInByb3RvY29sIjogImh0dHBzIiB9Cl0=

###################################################################################
# Reverse Geocoding
#
# Reverse geocoding is done locally which has a small impact on memory usage
# This memory usage can be altered by changing the REVERSE_GEOCODING_PRECISION variable
# This ranges from 0-3 with 3 being the most precise
# 3 - Cities > 500 population: ~200MB RAM
# 2 - Cities > 1000 population: ~150MB RAM
# 1 - Cities > 5000 population: ~80MB RAM
# 0 - Cities > 15000 population: ~40MB RAM
####################################################################################

# DISABLE_REVERSE_GEOCODING=false
REVERSE_GEOCODING_PRECISION=3

####################################################################################
# WEB - Optional
#
# Custom message on the login page, should be written in HTML form.
# For example:
# PUBLIC_LOGIN_PAGE_MESSAGE="This is a demo instance of Immich.<br><br>Email: <i>demo@demo.de</i><br>Password: <i>demo</i>"
####################################################################################

PUBLIC_LOGIN_PAGE_MESSAGE=

####################################################################################
# Alternative Service Addresses - Optional
#
# This is an advanced feature for users who may be running their immich services on different hosts.
# It will not change which address or port that services bind to within their containers, but it will change where other services look for their peers.
# Note: immich-microservices is bound to 3002, but no references are made
####################################################################################

IMMICH_WEB_URL=http://immich-web:3000
IMMICH_SERVER_URL=http://immich-server:3001
IMMICH_MACHINE_LEARNING_URL=http://immich-machine-learning:3003

####################################################################################
# Alternative API's External Address - Optional
#
# This is an advanced feature used to control the public server endpoint returned to clients during Well-known discovery.
# You should only use this if you want mobile apps to access the immich API over a custom URL. Do not include trailing slash.
# NOTE: At this time, the web app will not be affected by this setting and will continue to use the relative path: /api
# Examples: http://localhost:3001, http://immich-api.example.com, etc
####################################################################################

#IMMICH_API_URL_EXTERNAL=http://localhost:3001

###################################################################################
# Immich Version - Optional
#
# This allows all immich docker images to be pinned to a specific version. By default,
# the version is "release" but could be a specific version, like "v1.59.0".
###################################################################################

#IMMICH_VERSION=

Reproduction steps

1. Change file extension to .RAW as .RW2 files do nothing when trying to upload
2. After upload photo thumbnail is replaced with a placeholder

Additional information

No response

Originally created by @MrTalon63 on GitHub (Aug 1, 2023). ### The bug From what I understand Immich uses imagemagick #2668 to handle RAW photos and while the library supposedly supports Panasonic DMC series (G7 included) the microservice errors out saying the image format is unsupported ``` [Nest] 7 - 08/01/2023, 4:42:41 AM ERROR [JobService] Unable to run job handler: Error: Input file contains unsupported image format [Nest] 7 - 08/01/2023, 4:42:41 AM ERROR [JobService] Error: Input file contains unsupported image format [Nest] 7 - 08/01/2023, 4:42:41 AM ERROR [JobService] Object: { "id": "6f42b1e4-4c12-4f7c-97c9-ba7c708ad6e8", "source": "upload" } ``` ### The OS that Immich Server is running on Debian 12 ### Version of Immich Server v1.71.0 ### Version of Immich Mobile App N/A ### Platform with the issue - [X] Server - [ ] Web - [ ] Mobile ### Your docker-compose.yml content ```YAML version: "3.8" services: immich-server: container_name: immich_server image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} command: [ "start.sh", "immich" ] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload env_file: - .env depends_on: - redis - database - typesense restart: always immich-microservices: container_name: immich_microservices image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} command: [ "start.sh", "microservices" ] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload env_file: - .env depends_on: - redis - database - typesense restart: always immich-machine-learning: container_name: immich_machine_learning image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release} volumes: - model-cache:/cache env_file: - .env restart: always immich-web: container_name: immich_web image: ghcr.io/immich-app/immich-web:${IMMICH_VERSION:-release} env_file: - .env restart: always typesense: container_name: immich_typesense image: typesense/typesense:0.24.1@sha256:9bcff2b829f12074426ca044b56160ca9d777a0c488303469143dd9f8259d4dd environment: - TYPESENSE_API_KEY=${TYPESENSE_API_KEY} - TYPESENSE_DATA_DIR=/data volumes: - tsdata:/data restart: always redis: container_name: immich_redis image: redis:6.2-alpine@sha256:70a7a5b641117670beae0d80658430853896b5ef269ccf00d1827427e3263fa3 restart: always database: container_name: immich_postgres image: postgres:14-alpine@sha256:28407a9961e76f2d285dc6991e8e48893503cc3836a4755bbc2d40bcc272a441 env_file: - .env environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} volumes: - pgdata:/var/lib/postgresql/data restart: always immich-proxy: container_name: immich_proxy image: ghcr.io/immich-app/immich-proxy:${IMMICH_VERSION:-release} environment: # Make sure these values get passed through from the env file - IMMICH_SERVER_URL - IMMICH_WEB_URL ports: - 2283:8080 depends_on: - immich-server - immich-web restart: always volumes: pgdata: model-cache: tsdata: ``` ### Your .env content ```Shell ################################################################################### # Database ################################################################################### # NOTE: The following four database variables support Docker secrets by adding a *_FILE suffix to the variable name # See the docker-compose documentation on secrets for additional details: https://docs.docker.com/compose/compose-file/compose-file-v3/#secrets DB_HOSTNAME=immich_postgres DB_USERNAME=postgres DB_PASSWORD=REDACTED DB_DATABASE_NAME=immich # Optional Database settings: # DB_PORT=5432 ################################################################################### # Redis ################################################################################### REDIS_HOSTNAME=immich_redis # REDIS_URL will be used to pass custom options to ioredis. # Example for Sentinel # {"sentinels":[{"host":"redis-sentinel-node-0","port":26379},{"host":"redis-sentinel-node-1","port":26379},{"host":"redis-sentinel-node-2","port":26379}],"name":"redis-sentinel"} # REDIS_URL=ioredis://eyJzZW50aW5lbHMiOlt7Imhvc3QiOiJyZWRpcy1zZW50aW5lbDEiLCJwb3J0IjoyNjM3OX0seyJob3N0IjoicmVkaXMtc2VudGluZWwyIiwicG9ydCI6MjYzNzl9XSwibmFtZSI6Im15bWFzdGVyIn0= # Optional Redis settings: # Note: these parameters are not automatically passed to the Redis Container # to do so, please edit the docker-compose.yml file as well. Redis is not configured # via environment variables, only redis.conf or the command line # REDIS_PORT=6379 # REDIS_DBINDEX=0 # REDIS_USERNAME= # REDIS_PASSWORD= # REDIS_SOCKET= ################################################################################### # Upload File Location # # This is the location where uploaded files are stored. ################################################################################### UPLOAD_LOCATION=/mnt/unraid/Storage/immich ################################################################################### # Typesense ################################################################################### TYPESENSE_API_KEY=REDACTED # TYPESENSE_ENABLED=false # TYPESENSE_URL uses base64 encoding for the nodes json. # Example JSON that was used: # [ # { "host": "typesense-1.example.net", "port": "443", "protocol": "https" }, # { "host": "typesense-2.example.net", "port": "443", "protocol": "https" }, # { "host": "typesense-3.example.net", "port": "443", "protocol": "https" }, # ] # TYPESENSE_URL=ha://WwogIHsgImhvc3QiOiAidHlwZXNlbnNlLTEuZXhhbXBsZS5uZXQiLCAicG9ydCI6ICI0NDMiLCAicHJvdG9jb2wiOiAiaHR0cHMiIH0sCiAgeyAiaG9zdCI6ICJ0eXBlc2Vuc2UtMi5leGFtcGxlLm5ldCIsICJwb3J0IjogIjQ0MyIsICJwcm90b2NvbCI6ICJodHRwcyIgfSwKICB7ICJob3N0IjogInR5cGVzZW5zZS0zLmV4YW1wbGUubmV0IiwgInBvcnQiOiAiNDQzIiwgInByb3RvY29sIjogImh0dHBzIiB9Cl0= ################################################################################### # Reverse Geocoding # # Reverse geocoding is done locally which has a small impact on memory usage # This memory usage can be altered by changing the REVERSE_GEOCODING_PRECISION variable # This ranges from 0-3 with 3 being the most precise # 3 - Cities > 500 population: ~200MB RAM # 2 - Cities > 1000 population: ~150MB RAM # 1 - Cities > 5000 population: ~80MB RAM # 0 - Cities > 15000 population: ~40MB RAM #################################################################################### # DISABLE_REVERSE_GEOCODING=false REVERSE_GEOCODING_PRECISION=3 #################################################################################### # WEB - Optional # # Custom message on the login page, should be written in HTML form. # For example: # PUBLIC_LOGIN_PAGE_MESSAGE="This is a demo instance of Immich.<br><br>Email: <i>demo@demo.de</i><br>Password: <i>demo</i>" #################################################################################### PUBLIC_LOGIN_PAGE_MESSAGE= #################################################################################### # Alternative Service Addresses - Optional # # This is an advanced feature for users who may be running their immich services on different hosts. # It will not change which address or port that services bind to within their containers, but it will change where other services look for their peers. # Note: immich-microservices is bound to 3002, but no references are made #################################################################################### IMMICH_WEB_URL=http://immich-web:3000 IMMICH_SERVER_URL=http://immich-server:3001 IMMICH_MACHINE_LEARNING_URL=http://immich-machine-learning:3003 #################################################################################### # Alternative API's External Address - Optional # # This is an advanced feature used to control the public server endpoint returned to clients during Well-known discovery. # You should only use this if you want mobile apps to access the immich API over a custom URL. Do not include trailing slash. # NOTE: At this time, the web app will not be affected by this setting and will continue to use the relative path: /api # Examples: http://localhost:3001, http://immich-api.example.com, etc #################################################################################### #IMMICH_API_URL_EXTERNAL=http://localhost:3001 ################################################################################### # Immich Version - Optional # # This allows all immich docker images to be pinned to a specific version. By default, # the version is "release" but could be a specific version, like "v1.59.0". ################################################################################### #IMMICH_VERSION= ``` ### Reproduction steps ```bash 1. Change file extension to .RAW as .RW2 files do nothing when trying to upload 2. After upload photo thumbnail is replaced with a placeholder ``` ### Additional information _No response_
OVERLORD added the format label 2026-02-05 00:44:07 +03:00
OVERLORD commented 2026-02-05 00:44:16 +03:00
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@MrTalon63 commented on GitHub (Aug 1, 2023):

I am attaching sample .RW2 file
sample.gz

@MrTalon63 commented on GitHub (Aug 1, 2023): I am attaching sample .RW2 file [sample.gz](https://github.com/immich-app/immich/files/12224768/sample.gz)
OVERLORD commented 2026-02-05 00:44:23 +03:00
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@akoyaxd commented on GitHub (Sep 25, 2023):

IMG_3328.RW2.zip

Same issue for me. Here another reference file.

@akoyaxd commented on GitHub (Sep 25, 2023): [IMG_3328.RW2.zip](https://github.com/immich-app/immich/files/12713205/IMG_3328.RW2.zip) Same issue for me. Here another reference file.
OVERLORD commented 2026-02-05 00:44:28 +03:00
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@rossedlin commented on GitHub (Oct 6, 2023):

Same issue for me, RW2 is not working

@rossedlin commented on GitHub (Oct 6, 2023): Same issue for me, RW2 is not working
OVERLORD commented 2026-02-05 00:44:30 +03:00
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@rossedlin commented on GitHub (Oct 6, 2023):

P1250419.rw2.zip

Attached sample RW2

@rossedlin commented on GitHub (Oct 6, 2023): [P1250419.rw2.zip](https://github.com/immich-app/immich/files/12828953/P1250419.rw2.zip) Attached sample RW2
OVERLORD commented 2026-02-05 00:44:36 +03:00
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@nixigaj commented on GitHub (Dec 1, 2023):

Same issue for me here as well, adding support for this would be greatly appreciated. 😊

@nixigaj commented on GitHub (Dec 1, 2023): Same issue for me here as well, adding support for this would be greatly appreciated. 😊
OVERLORD commented 2026-02-05 00:44:39 +03:00
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@NickHatBoecker commented on GitHub (Dec 5, 2023):

Missing RW2 support is the only reason to keep my Adobe 2TB Cloud subscription. Please add support for RW2 🙏

@NickHatBoecker commented on GitHub (Dec 5, 2023): Missing RW2 support is the only reason to keep my Adobe 2TB Cloud subscription. Please add support for RW2 🙏
OVERLORD commented 2026-02-05 00:44:44 +03:00
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@rossedlin commented on GitHub (Dec 7, 2023):

I would happily donate to prioritise this. :)

@rossedlin commented on GitHub (Dec 7, 2023): I would happily donate to prioritise this. :)
OVERLORD commented 2026-02-05 00:44:47 +03:00
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@dataway commented on GitHub (Dec 20, 2023):

This is the only thing preventing me from switching from photoprism

@dataway commented on GitHub (Dec 20, 2023): This is the only thing preventing me from switching from photoprism
OVERLORD commented 2026-02-05 00:44:50 +03:00
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@mertalev commented on GitHub (Dec 24, 2023):

Just to give an update, this is an upstream bug with libvips that I've let them know about. I'm happy to upgrade our version of libvips once it's fixed there.

@mertalev commented on GitHub (Dec 24, 2023): Just to give an update, this is an upstream bug with libvips that I've let them know about. I'm happy to upgrade our version of libvips once it's fixed there.
OVERLORD commented 2026-02-05 00:44:54 +03:00
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@akoyaxd commented on GitHub (Dec 24, 2023):

@mertalev thanks for the info!

Would you mind to share a link to the report / ticket?

@akoyaxd commented on GitHub (Dec 24, 2023): @mertalev thanks for the info! Would you mind to share a link to the report / ticket?
OVERLORD commented 2026-02-05 00:44:57 +03:00
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@MrTalon63 commented on GitHub (Dec 24, 2023):

@akoyaxd It turned out to be yet another underlying library.
Here's the link to the issue https://github.com/libvips/libvips/issues/3794

@MrTalon63 commented on GitHub (Dec 24, 2023): @akoyaxd It turned out to be yet another underlying library. Here's the link to the issue https://github.com/libvips/libvips/issues/3794
OVERLORD commented 2026-02-05 00:45:03 +03:00
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@akoyaxd commented on GitHub (Dec 24, 2023):

Nice, looks like a pr with a fix is already opened!
https://github.com/ImageMagick/ImageMagick/pull/6967

Thanks for sharing!

@akoyaxd commented on GitHub (Dec 24, 2023): Nice, looks like a pr with a fix is already opened! https://github.com/ImageMagick/ImageMagick/pull/6967 Thanks for sharing!
OVERLORD commented 2026-02-05 00:45:06 +03:00
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@MrTalon63 commented on GitHub (Dec 24, 2023):

Looks like the upstream PR has been merged. Now we just need to wait for updates.

@MrTalon63 commented on GitHub (Dec 24, 2023): Looks like the upstream PR has been merged. Now we just need to wait for updates.
OVERLORD commented 2026-02-05 00:45:10 +03:00
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@rossedlin commented on GitHub (Jan 8, 2024):

Amazing, I'll send a donation for this as it was key for me.

@rossedlin commented on GitHub (Jan 8, 2024): Amazing, I'll send a donation for this as it was key for me.
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Reference: immich-app/immich#1173
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