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[BUG] face exists, but no photos? #1162

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opened 2026-02-05 00:41:47 +03:00 by OVERLORD · 6 comments
OVERLORD commented 2026-02-05 00:41:47 +03:00
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Originally created by @bcsteeve on GitHub (Jul 28, 2023).

The bug

I have several instances where the "People" page shows a face and when I click that face, there are no photos. How does it recognize a face and not have at least one photo associated with it?

Bonus bug: I also have a cat that got recognized, but when I click the cat, it shows people, cookies, statues... but no cat lol

image

image

The OS that Immich Server is running on

Ubuntu 22.10

Version of Immich Server

v1.70.0

Version of Immich Mobile App

n/a

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

version: "3.8"

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    command: ["start-server.sh"]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    env_file:
      - .env
    depends_on:
      - redis
      - database
      - typesense
    restart: always

  immich-microservices:
    container_name: immich_microservices
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    command: ["start-microservices.sh"]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    env_file:
      - .env
    depends_on:
      - redis
      - database
      - typesense
    restart: always

  immich-machine-learning:
    container_name: immich_machine_learning
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - model-cache:/cache
    env_file:
      - .env
    restart: always

  immich-web:
    container_name: immich_web
    image: ghcr.io/immich-app/immich-web:${IMMICH_VERSION:-release}
    env_file:
      - .env
    restart: always

  typesense:
    container_name: immich_typesense
    image: typesense/typesense:0.24.0
    environment:
      - TYPESENSE_API_KEY=${TYPESENSE_API_KEY}
      - TYPESENSE_DATA_DIR=/data
    logging:
      driver: none
    volumes:
      - tsdata:/data
    restart: always

  redis:
    container_name: immich_redis
    image: redis:6.2
    restart: always

  database:
    container_name: immich_postgres
    image: postgres:14
    env_file:
      - .env
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      PG_DATA: /var/lib/postgresql/data
    volumes:
      - pgdata:/var/lib/postgresql/data
    restart: always

  immich-proxy:
    container_name: immich_proxy
    image: ghcr.io/immich-app/immich-proxy:${IMMICH_VERSION:-release}
    environment:
      # Make sure these values get passed through from the env file
      - IMMICH_SERVER_URL
      - IMMICH_WEB_URL
    ports:
      - 2283:8080
    depends_on:
      - immich-server
    restart: always

  backup:
    container_name: immich_db_dumper
    image: prodrigestivill/postgres-backup-local
    env_file:
      - .env
    environment:
      POSTGRES_HOST: database
      POSTGRES_DB: ${DB_DATABASE_NAME}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      SCHEDULE: "@daily"
      BACKUP_NUM_KEEP: 28
      BACKUP_DIR: /db_dumps
    volumes:
      - /mnt/bigdisk/memories/db_dumps:/db_dumps
    depends_on:
      - database

volumes:
  pgdata:
  model-cache:
  tsdata:

Your .env content

DB_HOSTNAME=immich_postgres
DB_USERNAME=postgres
DB_PASSWORD=123456
DB_DATABASE_NAME=immich
REDIS_HOSTNAME=immich_redis
UPLOAD_LOCATION=/mnt/bigdisk/memories
TYPESENSE_API_KEY=d%Xzadefs&TY#BPU8
DISABLE_REVERSE_GEOCODING=false
REVERSE_GEOCODING_PRECISION=3
PUBLIC_LOGIN_PAGE_MESSAGE=
IMMICH_WEB_URL=http://immich-web:3000
IMMICH_SERVER_URL=http://immich-server:3001
IMMICH_MACHINE_LEARNING_URL=http://immich-machine-learning:3003

Reproduction steps

1.Go to Immmich web page
2.Click Explore
3.Beside People, click View All
4.Click a random face.  See if there are any photos associated with it.  If not, continue to step 5.
5.Repeat step 4.

Additional information

No response

Originally created by @bcsteeve on GitHub (Jul 28, 2023). ### The bug I have several instances where the "People" page shows a face and when I click that face, there are no photos. How does it recognize a face and not have at least one photo associated with it? Bonus bug: I also have a cat that got recognized, but when I click the cat, it shows people, cookies, statues... but no cat lol ![image](https://github.com/immich-app/immich/assets/7412219/f1972de4-2447-41fa-b494-2d8b7648cfac) ![image](https://github.com/immich-app/immich/assets/7412219/80baf015-b7c3-4564-a3ca-99ab0a801c56) ### The OS that Immich Server is running on Ubuntu 22.10 ### Version of Immich Server v1.70.0 ### Version of Immich Mobile App n/a ### Platform with the issue - [X] Server - [X] Web - [ ] Mobile ### Your docker-compose.yml content ```YAML version: "3.8" services: immich-server: container_name: immich_server image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} command: ["start-server.sh"] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload env_file: - .env depends_on: - redis - database - typesense restart: always immich-microservices: container_name: immich_microservices image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release} command: ["start-microservices.sh"] volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload env_file: - .env depends_on: - redis - database - typesense restart: always immich-machine-learning: container_name: immich_machine_learning image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release} volumes: - ${UPLOAD_LOCATION}:/usr/src/app/upload - model-cache:/cache env_file: - .env restart: always immich-web: container_name: immich_web image: ghcr.io/immich-app/immich-web:${IMMICH_VERSION:-release} env_file: - .env restart: always typesense: container_name: immich_typesense image: typesense/typesense:0.24.0 environment: - TYPESENSE_API_KEY=${TYPESENSE_API_KEY} - TYPESENSE_DATA_DIR=/data logging: driver: none volumes: - tsdata:/data restart: always redis: container_name: immich_redis image: redis:6.2 restart: always database: container_name: immich_postgres image: postgres:14 env_file: - .env environment: POSTGRES_PASSWORD: ${DB_PASSWORD} POSTGRES_USER: ${DB_USERNAME} POSTGRES_DB: ${DB_DATABASE_NAME} PG_DATA: /var/lib/postgresql/data volumes: - pgdata:/var/lib/postgresql/data restart: always immich-proxy: container_name: immich_proxy image: ghcr.io/immich-app/immich-proxy:${IMMICH_VERSION:-release} environment: # Make sure these values get passed through from the env file - IMMICH_SERVER_URL - IMMICH_WEB_URL ports: - 2283:8080 depends_on: - immich-server restart: always backup: container_name: immich_db_dumper image: prodrigestivill/postgres-backup-local env_file: - .env environment: POSTGRES_HOST: database POSTGRES_DB: ${DB_DATABASE_NAME} POSTGRES_USER: ${DB_USERNAME} POSTGRES_PASSWORD: ${DB_PASSWORD} SCHEDULE: "@daily" BACKUP_NUM_KEEP: 28 BACKUP_DIR: /db_dumps volumes: - /mnt/bigdisk/memories/db_dumps:/db_dumps depends_on: - database volumes: pgdata: model-cache: tsdata: ``` ### Your .env content ```Shell DB_HOSTNAME=immich_postgres DB_USERNAME=postgres DB_PASSWORD=123456 DB_DATABASE_NAME=immich REDIS_HOSTNAME=immich_redis UPLOAD_LOCATION=/mnt/bigdisk/memories TYPESENSE_API_KEY=d%Xzadefs&TY#BPU8 DISABLE_REVERSE_GEOCODING=false REVERSE_GEOCODING_PRECISION=3 PUBLIC_LOGIN_PAGE_MESSAGE= IMMICH_WEB_URL=http://immich-web:3000 IMMICH_SERVER_URL=http://immich-server:3001 IMMICH_MACHINE_LEARNING_URL=http://immich-machine-learning:3003 ``` ### Reproduction steps ```bash 1.Go to Immmich web page 2.Click Explore 3.Beside People, click View All 4.Click a random face. See if there are any photos associated with it. If not, continue to step 5. 5.Repeat step 4. ``` ### Additional information _No response_
OVERLORD commented 2026-02-05 00:41:53 +03:00
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@daniele-athome commented on GitHub (Jul 28, 2023):

It may not be your case but I'll say it anyway: archived photos don't appear in that page.

@daniele-athome commented on GitHub (Jul 28, 2023): It may not be your case but I'll say it anyway: archived photos don't appear in that page.
OVERLORD commented 2026-02-05 00:42:00 +03:00
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@bcsteeve commented on GitHub (Jul 28, 2023):

I have no archived photos in this set. I actually ended up coming across dozens of these faces. Interestingly, I recognized none of them. I presume they are random people in the background. I also noticed that no faces which have photos associated with them have only a single photos... they ALL had at least two photos. Is it possible that if there's only one photo, then there's a bug (feature?) where it shows none? If that's a feature, ie the intent is to show collections and not singles, then the face shouldn't even be displayed.

@bcsteeve commented on GitHub (Jul 28, 2023): I have no archived photos in this set. I actually ended up coming across dozens of these faces. Interestingly, I recognized none of them. I presume they are random people in the background. I also noticed that no faces which have photos associated with them have only a single photos... they ALL had at least two photos. Is it possible that if there's only one photo, then there's a bug (feature?) where it shows none? If that's a feature, ie the intent is to show collections and not singles, then the face shouldn't even be displayed.
OVERLORD commented 2026-02-05 00:42:06 +03:00
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@shakyr commented on GitHub (Aug 29, 2023):

It may not be your case but I'll say it anyway: archived photos don't appear in that page.

Could we at least have a message on that page, along the lines of "Archived photos have been detected. Do you wish to display them?"

@shakyr commented on GitHub (Aug 29, 2023): > It may not be your case but I'll say it anyway: archived photos don't appear in that page. Could we at least have a message on that page, along the lines of "Archived photos have been detected. Do you wish to display them?"
OVERLORD commented 2026-02-05 00:42:11 +03:00
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@alextran1502 commented on GitHub (Nov 1, 2023):

Hello is this issue still relevance?

@alextran1502 commented on GitHub (Nov 1, 2023): Hello is this issue still relevance?
OVERLORD commented 2026-02-05 00:42:15 +03:00
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@bcsteeve commented on GitHub (Nov 1, 2023):

Yes. It looks like someone tried to do something with it because now when I click a face that has only one match, it still shows no results but it now says, "opps" (which, ironically, is a mistake and should say "oops")

@bcsteeve commented on GitHub (Nov 1, 2023): Yes. It looks like someone tried to do something with it because now when I click a face that has only one match, it still shows no results but it now says, "opps" (which, ironically, is a mistake and should say "oops")
OVERLORD commented 2026-02-05 00:42:18 +03:00
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@mertalev commented on GitHub (Jan 29, 2024):

The old algorithm created a person and then created a face. This could lead to a person with no faces if there was an issue when creating the face. This is impossible with the new algorithm since it first creates faces.

@mertalev commented on GitHub (Jan 29, 2024): The old algorithm created a person and then created a face. This could lead to a person with no faces if there was an issue when creating the face. This is impossible with the new algorithm since it first creates faces.
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Reference: immich-app/immich#1162
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