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[BUG] iOS app phone heat warning while indexing or backing up files #1046
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opened 2026-02-05 00:11:20 +03:00 by OVERLORD
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Reference: immich-app/immich#1046
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Originally created by @Kramtoske on GitHub (Jul 2, 2023).
The bug
Testing on Iphone 12 pro max 2.2k photos and iphone 8 pro max 4.4k photos, when opening app for the first time "backup albums" spins (indexing) till phone shoot downs from overheat.
while uploading files from phone phones also overheating till pops out warning of overheat and shutdowns phone to cool.
do really need to stress cpu so much ? On andoid saw that there's timeouts for backing up. From first look likes, that cpu just melts after such intese work for a long time. Backup takes for few hours, when cpu overheats it takes more time backup because of underclocking... Phone not heat up when backing up or indexing few files.
Latest iOS version all up to date.
I think need to think about some optimisation on those first runs of app.
The OS that Immich Server is running on
debian 11 bullseye
Version of Immich Server
v1.65.0
Version of Immich Mobile App
1.65.0 build.105
Platform with the issue
Your docker-compose.yml content
Your .env content
Reproduction steps
Additional information
would be nice to have extra reverse proxy sample as documentation what to set on reverse proxy, because when connecting directly backups are smooth, but when on reverse proxy sometimes it stuck randomly on some video or img and cannot backup, only via local address, not external (reverse proxy -> immic proxy)
@uhthomas commented on GitHub (Jul 2, 2023):
I see similar behaviour with Google Photos to be honest. I found that iPhones tend to overheat, even when the CPU isn't doing much. I've had to keep my iPhone on a literal block of ice whilst using it as a hot spot. I'll leave this open for another collaborator to review, but I don't think there's much we can do here?
@ddshd commented on GitHub (Jul 2, 2023):
Are either of you using cases? Try removing the case and see if there is a difference
@uhthomas commented on GitHub (Jul 2, 2023):
I don't use a case. I think these phones just have poor thermal performance.
@Kramtoske commented on GitHub (Jul 2, 2023):
I’m also didn’t used case on both phones, now holding one of phones in fridge in 5h done 1700/4400 photo and video sync over 1gbps lan. On other tasks phone not boils so much even when recording 4k hdr what is stressful for cpu and storage.
in fridge over half hour managed to upload additional 2k assets
@alextran1502 commented on GitHub (Jul 2, 2023):
I have iPhone 12 Pro as well and it is quite strange I don't get this issue. However, I can take a look at profiling CPU usage again in the near future in Xcode.
@alextran1502 commented on GitHub (Jul 3, 2023):
FYI if your phone is connected to WIFI on 5Ghz band, it will upload much faster
@ddshd commented on GitHub (Jul 3, 2023):
Then it's just iOS's terrible heat management. My phone gets super-hot while using Photosync too but it would only show the heat warning when I had my case on..
Be careful with that, you're introducing the chance of condensation inside your phone. Might be better/as affective to point a fan at it, or put it near an AC.
@Pro100x3mal commented on GitHub (Jul 29, 2023):
i also have iphone 12 pro max, ios 16.5.1. It took about 3 days to upload 11k media files, as all applications were constantly interrupted due to iPhone overheating. I also noticed that sometimes the upload is simply interrupted, although there are no errors. In this case, I close the application, then open it and click again to make a backup
@alextran1502 commented on GitHub (Oct 5, 2023):
This is due to the I/O operation, there is nothing we could do besides limits the upload per hour
@jadenquinn commented on GitHub (Sep 20, 2024):
If this was the case, I would have this issue with every app that does bulk uploads to a same-network file share... and I don't. My guess here would be to just look at an app like QFile Pro or something and see what their network code looks like and just do something similar. No other app that I've used has this issue, except for YouTube but that could be a number of things causing that.
@jadenquinn commented on GitHub (Sep 20, 2024):
There is no iPhone 8 Pro Max. Or Pro. Only Plus.
@jadenquinn commented on GitHub (Sep 20, 2024):
You guys should reopen. There is obviously a fix.